Pick Bot ‑ Barcode Buddy
- Preços
-
A partir de $0.01/mês
- Classificação
- 3,8 (9)
- Desenvolvedor
- Groove Industries
Galeria de imagens em destaque
O Pick Bot facilita para a equipe de processamento de pedidos garantir a precisão na separação e embalagem.
Erros de embalagem custam dinheiro e a fidelidade dos clientes à sua empresa. Os custos de frete mais altos e as avaliações dos clientes tornam mais importante do que nunca ter a maior precisão de embalagem possível. O Pick Bot é uma maneira rápida e fácil de adicionar a verificação por leitura de código de barras à sua operação de processamento de pedidos. Nosso app garantirá que cada remessa esteja exata, para que você possa se concentrar em encantar seus clientes. Use o celular para começar a escanear pedidos hoje mesmo!
- Escaneie facilmente os códigos de barras de novos itens, atualizando-os enquanto embala os pedidos.
- Os locais de armazenamento podem ser salvos para cada produto e exibidos durante a leitura.
- Gere etiquetas de código de barras de produtos com a sua impressora térmica atual.
- Sistema totalmente à prova de falhas. Envie sempre os itens e a quantidade corretos. Sempre.
Contém texto traduzido automaticamente
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Admin da Shopify
- order picking
- pick pack
- shipping easy
- shipstation
- shipworks
Categorias
Etiquetas e embalagem
Preços
1 centavo por mês
$0.01 /mês
Plano Starter: Por apenas um centavo por mês, você obtém impressão de código de barras e 30 leituras por dia. Leituras adicionais por apenas US$ 0,01.
Recursos
- Teste a leitura à prova de falhas por US$ 0,01/mês.
- O limite de 30 leituras é redefinido todos os dias
- Leitura intuitiva para separações perfeitas
- Leitura em dispositivos móveis
- Compatível com todos os códigos de barras
- Configuração e uso extremamente simples
- Imprima códigos de barras de produtos personalizáveis.
- Escaneie com a câmera do seu celular.
10 mil leituras/mês
$10 /mês
Plano Standard: 10 mil leituras por mês. Após 10.000 leituras, cada leitura adicional custa apenas US$ 0,01.
Recursos
- Inclui todos os recursos do plano de demonstração
- Inclui consultoria de fluxo de trabalho do depósito
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
Avaliações (9)
Ive been using PicBot since it was Groovepacker, some time now. Worked well but one feature it didnt have was time and date tagging when orders are processed. This is important for us as all orders are packed under CCTV so any customer claims of shortages etc can be double checked which could take hours are you need to troll lots of footage. I reached out to support to suggest the feature as i was going to go else where. Response was instant by several contacts but Olivia took what i was looking for and worked with the development team to role out exactly what i needed in record time during the run upto Christmas. In addition I was able to reduce my plan as i no longer needed the unlimited plan so saved 50% there to. Now have everything i need at half the cost of other apps. Thankyou to Olivia.
We have sent three emails, and it has been a month with no response. We are going on two years of being a customer. This is really disappointing. We will be looking for alternatives.
Update: Support reached out after the bad review and then proceeded to email me that searched through their emails and didn't see our email. Which was interesting since they replied on the original email thread. We ended up installing due to the lacking customer support.
We chose to ignore this customer's emails and pleas for help after providing them service for two years!
If that makes zero sense and seems super unlikely it's because that is not what happened.
After all, if you have a customer paying to use your app it's generally a good idea to respond to them and be helpful, right?
When we saw the notification of their 1-Star review we were shocked and we reached out. We apologized first, then explained that we did not get the follow up messages they thought we had.
After apologizing we turned our focus to addressing their issue.
Internally we added redundancy to our incoming support email. 2 years before we had a similar issue with Support messages from Shopify. (see the other 1-start review)
Once might have been a random glitch but twice was reason to set up a dedicated address with multiple email and Slack forwards to ensure no Shopify support messages are ever missed.
Later we found the missing messages. They did not show up in the initial searches but they were apparently there the whole time. We shared this with the customer and apologized again.
I optimistically thought BuffChick would accept our apology. They did not. Instead they insisted we were lying about not seeing their message.
They believed (and continue to believe) that we did receive their message an did not reply, due to either incompetence, or some type of malice? I'm not sure.
What I understood from their reply was that they believed because we had replied to one of their earlier messages (which we did) that we must have received all subsequent messages and were therefore lying.
Later finding the message and letting them know was further confirmation to them that we were liars. 🤔
We've been offering support for this Shopify app and for GroovePacker (our stand alone pick & pack app) for over a decade and we've never felt that replying to our customers was "optional".
It really bothers me that a technical issue caused us to loose a customer and I'm very sorry that some people have been lied to so much that they are more likely to believe a company/individual is trying to deceive them than that an email delivery could fail.
In any case I wish BuffChick the best. We would always be happy to work with them again if they decided to give us another chance. I feel certain that the redundancy measures we've now put in place will ensure we receive every message.
Hi!!! We've been clients for almost 2 years, we've reached out over these past 2 years 6-10 different times with no response!. I'm reaching out thru the website directly this time to see if someone could help us out in one important issue with the app that weve been experiencing ever since we installed it but the contact support app doesnt work after inquiring if im a robot.
Whenever our clients place an order with 35+ items, the app is unable to scan the order, is there a limit of scanneable products?
Im reaching out thru here to see if someone can help us I dont know where else to look for contact info. I can delete this review ASAP but please reach out! out store is makeupmxdistribuidora
Hi there! I appreciate your loyalty over the past 2 years.
We did receive your question and I'm pleased that we were able to send a reply in about an hour. Unfortunately, it seems you did not receive it. Possibly there was trouble with your mail server. We use FreshDesk and it occasionally has trouble sending mail when there are mismatches in the recipeints's mail server records. I do apologize for that.
Fortunately, there is a great solution, you can log in and create a ticket after providing your email here: https://groovepacker.freshdesk.com/support/signup
This will let you see and track your requests.
Atendimento
Atendimento do app oferecido por Groove Industries.
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Desenvolvedor
7001 St Andrews Rd #302, Columbia, SC, 29212, US
Lançado
4 de dezembro de 2019
Mais apps parecidos
Atende aos nossos mais altos padrões de desempenho, design e integração. Saiba mais Abre em nova janela
Atende aos nossos mais altos padrões de desempenho, design e integração. Saiba mais Abre em nova janela
Atende aos nossos mais altos padrões de desempenho, design e integração. Saiba mais Abre em nova janela
