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The best customer service I have seen in a Shopify app to date. The team helped us with our custom requirements and was very quick to respond to our queries. Would definitely recommend
Currently in the early stages of the App, but so far it does everything that we want. Gives us the ability to display bundles as products and to decide our discount % for said bundle . There were some initial difficulties in the set up/configuration, but support was very helpful, and the issues were explained within a few days. I am happy to see that the Support is very efficient with this app. I will not be shy to reach out if any other issues occur. Thank you
Hello,
Thank you so much for this review! We’ve really enjoyed working with you :)
Feel free to get back to us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.
Great app, great support. Angelika and Dmitry were fantastic and helped us out right away. The application is easy to use and provides a fantastic method for bundling our products.
Hello,
Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.
Feel free to get back to us if you have any questions or need our help. We will be happy to assist.
Have a great day!
The app is great. It offers a functionality that I haven't found in any other bundle app. We are now able to offer multiple items as one package, with it's own package image and product page. The customer can select the right sizes and the inventory is synced. No double products. And it looks great.
The support is also excellent. Dmitry @ Mageworx solved everything perfectly. All questions were handled within hours sometimes minutes!
If you're looking for a great bundle app definitely go with this one!
Our store sells products that can be purchased ala carte as separate components or by bundling all the products together to make a full kit. This is the only app on the app store that has given me the ability to do that in Shopify. We had a few small issues in getting started but the support team was happy to help get things set straight by adjusting liquid files and snippets accordingly. If you want to be able to sell individual components as a full product kit, I would recommend this.
We used this app to bundle products. It really help us with the customisation we needed for our website. Thanks Dimitry and Angelika!
Works great! Support responds quickly when I found a few errors when adding the products with variants to cart and they fixed it right away.
Hello,
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.
Have a wonderful day.
I struggled to install the app , and within minutes they started working on the problem , exceptional customer service and a great app.. Highly Recommend!!
Hello,
It was a pleasure to assist you. We really appreciate you taking the time to share your feedback and being so open with us.
Always feel free to address us in case any assistance or advice is ever required.
Have a great day!
Great with Shopify Plus!
We've installed the app twice. At the first time we found that it's fine with respect to creating sets of products but the discounting features haven't met our requirements.
After a very disappointing attempt with Bold Bundles we've looked at Mageworx Bundles again - now choosing another approach: Creating the sets with the help of MageWorx and doing the discounting with the help of Shopify Scripts.
To be able to do so, we had to build some Javascript workarounds, which have been somewhat tricky. But it's possible - after some days it has been running, and now the discounting is working great with the help of Shopify Scripts.
Some feature suggestions, which would make that still easier:
- Provide a public JS function making it possible to add custom line item properties
- Make sure, that an event is triggerd in every case the addition of products to the cart has finnished. Especially in the case that a variant is sold out or other error situations
- The app sets the Add-To-Cart button to diabled but removes that attribute too early. Would be fine if that coud be fixed
Besides of those small weaknesses it's a very fine app for a really affordable price. Great!
It's great to hear you made it work for you in the end. Also, your feature suggestions are highly appreciated!
If I had the option to give more then 5 stars - I would give!
This app is excatly what I needed!
But beside the app I want to recommend about the excellent and amazing service I got from the people who are working there at MegaWorx!
I never had such a wonderful experience with a service support that are willing to help you and doing everything they can to help with installing the app and making changes according to my requests.
Thank you so much Angelika and everyone who is working there :)