The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I would rate 5 star if only the frontend interface loads a faster. Everything's loaded but customer has to wait 5 more seconds just for the bundle interface to appear. And on Safari, the interface doesn't load and appear at all. I'll change the review once the issue has been resolved.
This app caused my top selling products to not allow the customer to add the product to their cart. There also isn't any analytics nor can you disable bundles that you no longer want to use. This app needs a lot of work.
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I downloaded the app and have had difficulties with the display of the items in my live site. I emailed the developers and they responded lightning fast. They solved the issue immediately. After a few additional correspondences with just as fast feedback, I can definitely say that their services are beyond professional and efficient.
BUT after the issue was sorted out I realized that this is not exactly what I was looking for and uninstalled the app. I found that the app has added a bunch of conditions (7-8) to each of my categories and subcategories that was not removed when the app was uninstalled.
I bigger issue is I noticed this and I do not know what else is installed on my site thas also not removed.
If the app is working for you the service is great but if you need to uninstall it, it seems to be problamatic