Loyalty program, Reviews +3 , 1.858 anmeldelser

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Antal pr. bedømmelsesniveau
  • 96 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
20. marts 2023

Quiero cambiar la divisa, o usar la divisa predeterminada de mi tienda (Peso mexicano). Gracias...

20. marts 2023

Sehr guter Kundensupport! Antwortet sehr schnell! Die Funktionen der App kann ich nur empfehlen. Ich bin sehr zufrieden. Preis Leistung super!

Watch Bandery
17. marts 2023

So far, so good!
They are attentive and dedicated and get the job done efficiently.
You'll immediately see how great they are because we're all merchants.

Growave svarede 20. marts 2023

Dear 1Muscle.com,

Thank you so much for your amazing 5-star Review. 🤩

We are so happy to know you enjoy your experience with Growave and Support Team. And hearing your positive feedback is the best reward for us. 🤗

Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance. 😊

Happy Growaving! 💛

17. marts 2023

Una aplicación bien hecha. Excelente servicio al cliente y no moví un solo código. Altamente recomendada y tienen muchisimas funcionalidades!

Growave svarede 20. marts 2023

Dear Mantallanta team,

Thank you so much for your positive feedback! 😇
We are extremely thrilled to know about your experience with us, and it makes us so happy that you are enjoying your journey with us!

Wishing you a good week ahead and happy Growaving! 💙

17. marts 2023

Great customer service.
Rashmi assists with the questions we have for the app, and forwards our customization request to the developer. The developer Damir makes it as what we want.

Tid tilbragt med at bruge appen: 3 måneder
Growave svarede 19. marts 2023

Hi the team at YesWelder, 😇

It is a pleasure for both Rashmi and Damir to be able to fulfill your request. And, we are glad that you are happy. The App is for you; nothing makes us happy than seeing our clients pleased and satisfied.

Please feel free to reach out for any of your queries our Support team is here 24*7 for your assistance :)

15. marts 2023

We absolutely love Growave! This app is a game-changer for our business. The loyalty program and reviews feature have helped us increase customer retention and boost our online reputation. The ability to offer rewards for social media sharing and referrals has also helped us expand our reach and attract new customers. The app is user-friendly and the customer support team is always there to help. We highly recommend Growave to any merchant looking to grow their business.

Tid tilbragt med at bruge appen: Næsten 2 år
Growave svarede 15. marts 2023

Hi, Magpiely Team.

Thank you so much for your fantastic feedback ✨.

We are glad to know that our app is helping you in your business. This is our main goal, hence we are doing our best to help merchants like you prosper and develop.

Let us know if you need anything, we are always here for you 😊.

6. marts 2023

Very promising app, though utilizing it is quite ugly. I could only actually get to their website to login via their FAQ's, as there is NO login on their direct site, just "Add App" and "Book Demo", not to mention "Start Trial". A little reduntant. So I wanted to move the rewards tab to a more reasonable spot on my site and it is unable to be moved, and logging into their website (supposedly where you are supposed to fix this issue by removing it completely and switching to a rewards page) you get redirected to shopify each time. Unnecessarily frustrating. Glad I started with just a trial.

Jingle Truck Toys
Tid tilbragt med at bruge appen: 8 dage
Growave svarede 7. marts 2023

Hi Jingle Truck Toys Team,

We'd like to apologize for the inconvenience you faced because of our app 😞. We greatly appreciate your feedback, it makes our app better from day to day.

Allow us to explain the Log in options. Basically, growave.io is the familiarisation site. Therefore, there is a Start Trial button (which redirects to the Shopify App Market page). After that, it requires you to log in to your Shopify Admin panel (these are the requirements of Shopify itself, all third-party apps should be embedded in the Shopify Admin panel). The main reason for this process is to recognize that you're a Shopify client. You can easily log in to the admin panel directly from the Shopify admin dashboard for a better UX and flow.

As for the Reward tab, it can be easily moved on our end. You only need email to our support@growave.io and mention where exactly you would like it to be moved. We do understand that you are willing to do it by yourself, therefore, we are planning to add this feature to the admin panel in the future.

​Once again thank you for your detailed review. They are taken into consideration and will be definitely discussed by our management team. Our valuable customer feedback helps us to be better, and we highly appreciate it 🙌. We truly believe that your experience could have been better and so sad that we failed in delivering the service you deserve 😢.

We'd really appreciate it if we were able to talk about your feedback more and find a solution to your queries. Could you please check your inbox and let us know your thoughts? 🙏

3. marts 2023

Growave is feature rich and I'm so far very happy with it. The support team are amazing. Really responsive and I feel they have gone out their way to help me with all the technical assistance I needed. Thank you team Growave!! :)

Continental Food Store
Tid tilbragt med at bruge appen: 2 måneder
Growave svarede 6. marts 2023

Hi, Mustafa and the team of Continental Food Store!

You can't even imagine how grateful we are to hear such warm feedback on your app and Support team 🥰.

Please reach out to us with any query at any time. Our big team is always ready to do our best to meet your expectation. We appreciate your trust 🙏🏻 ✨!

2. marts 2023

amazing costumer service!
the team is extremely helpful from the beginning to the end.
we are very excited to work with them!

Valentina Shah
Tid tilbragt med at bruge appen: 2 dage
Growave svarede 2. marts 2023

Dear team at Valentina Shah✨,

We really appreciate you taking the time to leave us a review, Carlotta.
These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you💖.

1. marts 2023

Immediate response, full on help and much more, we have had a wonderful experience with their incredible customer support!

Tid tilbragt med at bruge appen: Cirka 3 år
Growave svarede 1. marts 2023

Hi, the team at zapakait✨,

Hearing how much you love our support team has brightened up our day at Growave💖! We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon🙌🏻.