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Really nice app,very useful,does a really good job and support from Tattu is incredible. Must try for everyone.
I used this app for a year, it is a good app but they have many issues and their mobile API integration is horrible and they always update their API without inform us! In addition we could not update our customers points in bulk and has to do that manually! Lastly, last week I created a boost points campaign for Black Friday to multiple points 20X but after the campaign has finished i found out the no one of customers has got 20X! and that make me do that manually for more than 1000 customers!!!
Hi, متجر باندا,
We sincerely apologize for the experience with our app that didn't meet the level of service we strive for. We never meant to cause you any of the inconveniences you had while using our app 😔.
Regarding your concern, we totally understand that. I would like to kindly let you know after deeply investigating your case our developers found out that the "Boost campaign" feature was enabled two times from the period of Nov 23 to Nov 30th and from Nov 30 to Dec 2. Please be informed that these two boost campaigns don't affect each other. Due to the app logic, the multiplier of the Boost campaign multiplies the points on the day of issuance, not the day the customer places the order. However, our development team created a task to implement the logic of multiplying points on the day of checkout. We always strive to listen and take into account all of the customer's feedback✨!
Once again, we are very sorry that your time with us was not as joyful as you expected. We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🏻.
I'm gonna be very honest with my review. I had some trouble with the app, wouldn't give it 5 stars, BUT the support team is spectacular so they totally deserve it. Solved every issue very very fast, super kind and super effective. Also, it's worth the price, other apps are much more expensive with less features. I recommend using this app only if you are open to ask for help before giving up on it. They'll solve it for sure and it will be worth it.
Hey Plump Skin Team🌸,
Thank you for your honest feedback. We will be sure to pass on all your words to our entire team and will work even harder! 💪
And thanks a lot for appreciating our customer service 👨⚖️.
By the way, Tina fell in love with you on the call! You are very nice 💙!
Wishing you a good week ahead 🤗.
Beautiful and modern design with lovely features that truly gives your store that extra finess and social reach. I especially love their shoppable instagram photos feature. I must also mention that the support team is A+ especially Mr. Kalys Salmakbaev. He is an amazing rep. Its extremely important to me to have great support so that I can get the best use of my applications. So, when I meet a customer representative like Kalys Salmakbaev, I am so much more loyal to continuing a relationship with SocialShopWave because I know I will not be alone on this journey. All the best my fellow entrepreneurs. Try this app today, I promise you, you will not cancel it.
Currently only use the wishlist feature, but it's good! Support is fast to respond and helped fixing my issue.
Hey FavourDecor, 🙌
Thank you so much for your kind words. 😊 We really appreciate you taking the time out to share your experience with us. 💕
We count ourselves lucky for customers like you!
Happy Growaving!
Support is fantastic, even if you are in the free version. I plan on upgrading soon and couldn't recommend more. Great people, greater app functionality. A must have, no matter the size of your shop.
Thank you for glowing review! 🌟
It is our ultimate goal to grow your store and enhance shopping experience regardless of a plan. Growave takes into consideration all levels of businesses and offers most relevant features.
Thanks for recommending us!
I wasn’t sure if all the reviews on here were honest. But I AM AMAZED by the customer service this company has provided. They have installed everything for me and have exceeded my expectations. Just what I wanted. I am finally able to reply to my customers on my blogs!
I’m still on my trial but I will definitely be continuing with them once it is over.
HIGHLY RECOMMEND.
Assistenza veloce ed efficente. Ayana mi ha aiutato nel settare l'app e per ogni mia richiesta è sempre presente
Dear team at Preziosi Curiosi,
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated, Silvio. You made our day!
Please feel free to contact me with any questions or inquiries, we're always happy to assist 💖.
Support is great whenever you need them. Alice was an amazing help in getting several updates done quickly for us. All of the features are great to have in one App and the added support makes this invaluable. Thank you Alice.
They have the best support team i have ever seen, very proactive and friendly!!!
The most useful function to me is fb login. They ask me why i dunt use the wishlist, i tell them since it is ugly UI on the home page as a red heart shown top left side. They help me edit the code to only show on product page.
And for some reason i have changed the theme. they ask me any help proactively. Love them!!