Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
3. maj 2016

The app works very well and outstanding service!
The support team answers in a very short time and it is always available to help out make better use of the app. Haven't seen that with most apps.

The app its self works very well. Well done boys!

Casetimes
Spanien
22 dage bruger appen
Redigeret 7. maj 2023

英語ができない日本人ですが問題なく使えます

管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます(私は英語は全く使えません)。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。

ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。

noblechairs日本公式オンラインストア
Japan
21 dage bruger appen
Growave svarede 9. maj 2023

Dear Noblechairs Team,

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩.

Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you.

If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.

31. oktober 2022

By far the best customer loyalty app. The customer support is 10/10 and super helpful. I am glad that I switched to this app. Keep going!

Seifenfeestore
Tyskland
21 dage bruger appen
Growave svarede 31. oktober 2022

Hi, Marion and Seifenfeestore team,

Thank you for your awesome feedback! You made our day ✨!
Our team always tries to perform excellent Customer service, and this is the main reason that we have such incredible customers, like you 🎇!

6. januar 2020

Good app, does what is says, like the free version. Good app, does what is says, like the free version.

Pure Skin Essentials
Hviderusland
21 dage bruger appen
9. september 2021

Great app for loyalty schemes and reviews. The customer service is top-notch. We will definitely keep using this application for a while in our store...

Merc Clothing Ltd
Storbritannien
21 dage bruger appen
Growave svarede 10. september 2021

Dear Merc Clothing Ltd!

We truly appreciate your valuable feedback on us. Thank you so much 🤗!

It is nice to see that you were so impressed by our Loyalty&Rewards and Reviews apps when we also have Wishlists, Instagram and Social Login features that play another important role in e-business. We are always happy to help you out with setting up our programs.

It is not only our customer support team but the whole Growave staff, that works hard on delivering proper service and meeting every customer's expectations individually. Thanks to our dearest merchants who choose us 👨‍👩‍👧‍👦.

Cheers and have a good one ✨!

5. august 2022

Master of none, unfortunately. Also steps on other review apps if you're not using their review functionality - continually hides your review page!

Peter Cox Photography
Irland
Næsten 2 år bruger appen
Growave svarede 23. august 2022

Dear team of Peter Cox Photography,

Please accept sincere apologies from me and the whole team! We didn't mean to disappoint you and never meant to cause you any of the inconveniences you had while using our app. 😪

We truly want to be helpful and please be sure that from our end, we do our best to maintain smooth work and meet your expectations! 🙏 Unfortunately, since you deleted the app, we lost all access and didn't have a chance to investigate this case.

Please give us a chance to prove that Growave is an effective and reliable app for your business.
We realize we still have room to grow and feedback from our favorite customers helps us a lot.

We will be happy to see you back with us if you ever decide to install our app and help you out with your requests and smooth integration. 🤗

24. februar 2023

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Sagittamed
Tyskland
21 dage bruger appen
Growave svarede 24. februar 2023

Hi Sabine and team at Sagittamed🙌

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. 🤗
Always ready to assist you and make your experience brilliant with our app.

Happy Growaving. ✨

23. januar 2023

I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.

Playroom Avenue
USA
Mere end et år bruger appen
Growave svarede 9. februar 2023

Hi team at Playroom Avenue, 😇

Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to provide our customers with the best possible experience, and we regret that we fell short in your case. 🙏🏻

We take all feedback seriously and we would like to use this opportunity to make things right.

We have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. Our aim was to ensure a clear and accurate understanding of the situation with the Reviews feature as this information could assist us in comprehending the circumstances better and making the necessary improvements.

We would greatly appreciate it if you could reach out to us at your earliest convenience so we can discuss a resolution that will work for you. ⭐️

12. februar 2020

I love this App. And the customer service (Tattu Kachieva) I received has been out standing. It was installed quickly and looks great on my site.

Baby Bump to Munchkins Clothing
USA
21 dage bruger appen
16. februar 2018

Love the ease of use of this app. Tremendous customer support. The daily email tips are very helpful. Great app!

Decalvenue
USA
21 dage bruger appen