Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
11. august 2022

Incredible app with awsome support, they are always available, fast and professional. So far the best I've dealt with.

Voemièn
Italien
9 dage bruger appen
Growave svarede 22. august 2022

Hi team at Voemièn😊,

Thank you very much for this great feedback! We are glad to see that our app and customer service met your expectations. We will be happy to cooperate with you and be able to help you with growing your business. ✨

Have a great day! 🙌

10. juni 2021

We previously used a different rewards provider and felt it was lacking, in almost all categories. The pricing structure was brutal, the limitations were overbearing, and the customer service was non-existent. We finally decided to migrate over and chose Growave; what a difference. The import process of all previous rewards members, points accumulated, etc. was almost effortless. The options for pricing structure allows us to offering some really awesome services our competitors don't (wishlist, rewards points tiers, customizations, etc.) for a really reasonable price. We also worked directly with Alex to integrate color palettes, custom placement of our "wishlist" button, and some other tidbits and it was... all free. The chat feature is functional and efficient. They follow up via email. Night and day difference and worth every penny. We have immediate usage of new features we launched and customers are really pleased. Thank you to the whole team behind Growave for providing such an excellent service. Thank you Alex, for making our on-boarding and customizations so seamless.

Bubble Wrapp Toys
USA
9 dage bruger appen
Growave svarede 11. juni 2021

Hello, amazing Bubble Wrapp Toys team 🔫🧸,

We are so glad to see you in our big and wonderful Growave family 🥳. Thank you very much for your gorgeous review, it is the real source of kindness and inspiration for our team. We are always happy to know that you are satisfied with our services, moreover, we love to always aim at exceeding your expectations with us.

It is very important for us to make you feel comfortable with the onboarding and integration process. We do understand how crucial may be even the smallest details like color palettes, and for this reason, our team works hard on making the app available and flexible to everyone. Behind Alex, there is a whole team of Growave, who does care about you as a customer and part of a team, and it is just unbelievably awesome to see how our efforts are paying off in a way of your emotions. It is priceless - to have a family like this ❤️.

Cheers, and let's have fun 😁.

23. marts 2021

Despite the timezone difference, Tattu was always there to answer to my questions and satisfy my requests. Probably the best customer service ever. Concerning the app itself, it does its job perfectly and it's customizable, that's a plus. Just reach out the Growave team and they'll do their best to make you happy. Highly recommended!

Biondo Gioielli
Italien
9 dage bruger appen
Growave svarede 24. marts 2021

Greetings of the day Biondo Gioielli😍,

We are touched beyond words by your generous gesture. Thank you so much for leaving such a marvelous review. Please know that every word left here mean the world to us.
You took the common courtesy to an uncommon level. We’re so grateful for your appreciation 🙏🏻.

We are here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts.

On behalf of all team, we express our gratitude to you for choosing us. You rock⭐.

2. november 2018

I used this app to add the social logins and wishlist. After tweaking the settings myself and having a play around with featues, I was unhappy with my layout. I emailed support and Nurila was very helpful in pushing out the specific changes I had asked for. I'm so happy with the way my site looks now.

vectorbomb
Storbritannien
8 dage bruger appen
13. oktober 2015

Excellent customer service!
Multiple social functions at an affordable price! Do try out the free trial to feel it out yourself!

Eve Not
Singapore
8 dage bruger appen
20. september 2018

Been using for around 2 weeks now and it’s rapidly increased the engagement between my site and the shoppers through reviews and comments. I also now have around 20% logins/signup rate which is a massive increase. It’s fairly expensive but you get a lot for your money and since I’m a start up it’s half price.

Sewing Gem
Australien
8 dage bruger appen
Redigeret 29. december 2021

An all in one app for reviews, Q&A, loyalty and more. Very powerful and the team is very responsive. I should say their services have improved even over the past few months.There is definitely room to improve the QA process. I also wish we could integrate with Klaviyo with other plans and not just the highest plan.

Devoteewear
Canada
8 måneder bruger appen
Growave svarede 8. december 2021

Hi there team at Devoteewear,

Thank you a million for sharing your feedback on using our app, it means a lot to us! 🌞
Not only it boosts our motivation to know that our beloved clients are happy with our support, but also you help us grow and improve our platform. And for that, we are sincerely grateful!

As for the integration with Klaviyo, we listened to our customers and made everything possible to make it available on lower plans! With the release of our new pricing this year, you can use it starting from the new "Growth" plan now, so feel free to check it out! 😉

Have a great time ahead!

12. december 2016

The apps look great on my website and customer service is excellent. They're there to help if you have any problem...let bring more customer as I'm happy to pay for service

Miki Miki
Storbritannien
8 dage bruger appen
11. maj 2022

A very decent app and Alex from customer service is super responsive to follow up with my technical queries. Thumbs up!

Annie's Pantry
Singapore
8 dage bruger appen
Growave svarede 11. maj 2022

Hi Annie's Pantry team,

Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰

Redigeret 27. september 2022

Update 28-09-2022: The "Inclusive tag" functionality within the Rewards program setting "ways to spend" does not work. When a user attempts to save tags "inclusive tags" in a custom discount option, the user receives a "Something with wrong" error message - and the settings do not save. This means you cannot separate ways to redeem rewards between program tiers like GOLD | SILVER | BRONZE - all customers will see all ways to redeem options regardless of their tier. This is a persistent bug that has been ongoing for over 3+ months now and is still unresolved. Whilst support is very accommodating and fast to respond to requests for updates on this bug it does not remove the fact that the bug is critical to the core functionality required to administer rewards tiers "ways to spend". I'm hoping for an expedited solution to this issue or else we will have to move to another platform because Growave does not work the way it is supposed to regarding the Rewards program functionality. I'm not sure how other merchants are not having issues with this bug. I'd love to know a workaround if one exists. Initial review 23-05-2022: Growave is a great solution to consolidate multiple apps into one cost basis. We have migrated from for other solutions into Growave which saves us operational time and reduces our costs. We have had a few minor support requests to help get us up and running and the Support team has been great - thank you Alex and Tina. We recommend to you Growave for your reviews, rewards and wishlist functions for your Shopify store.

Ellus & Krue
Australien
8 måneder bruger appen
Growave svarede 23. maj 2022

Hi Ellus & Krue team,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us. Thank you for choosing Growave. We’re here for you anytime 🤗.

Happy Growaving 💙