Anmeldelser (2.138)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
8. oktober 2024

Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.

Clean Beauty Market
Australien
Cirka en måned bruger appen
Growave svarede 10. oktober 2024

Dear team at Clean Beauty Market✨,

Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist!

Thanks again for your support! 😊

Best regards,
Begi from the Growave Support team.

20. august 2024

We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!

ProSoccer
USA
Mere end et år bruger appen
Growave svarede 21. august 2024

Hey, ProSoccer team,

Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳

Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!

​Sincerely,
Anna from the Growave Support team.

31. oktober 2024

Although we are still in the setup phase, I truly appreciate the quick and helpful support from the Growave team. They respond promptly to my questions with detailed guidance. It's reassuring to know that such reliable support is available whenever we need assistance.

サンデシカ 公式ストア | 妊婦さんと赤ちゃんに安心と眠りを
Japan
Cirka en måned bruger appen
Growave svarede 1. november 2024

Hello Haruta,

Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you effectively during your setup phase. Providing prompt and detailed guidance is something we take pride in, so it’s wonderful to know that our assistance has been helpful and reassuring for you 🥰.

We’re here for you every step of the way, and please don’t hesitate to reach out whenever you need support. We’re excited to continue working with you and look forward to seeing all that you’ll accomplish with Growave!

Warm regards,
The Growave Team

11. oktober 2024

This app has lot of features, support is top notch!! They help beyond expectations.

Kitchen Switchen
USA
Mere end et år bruger appen
Growave svarede 12. oktober 2024

Dear team at Kitchen Switchen,

Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰

If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out.

Wishing you continued success and lots of joy with the app!
We will always be here to support you, dedicated to helping advance your thriving business. 🌟

Warmest regards,
Saule
Customer Support Manager

30. august 2024

Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!

Tumbleweed Plants
Singapore
Cirka et år bruger appen
Growave svarede 31. august 2024

Dear team at Tumbleweed Plants,

Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌

We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.

Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕

Best regards,
Saule
Customer Support Manager

10. september 2024

Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!

Sonela
USA
8 dage bruger appen
Growave svarede 11. september 2024

Dear team at Sonela,

Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.

If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌

Thank you for the recommendation and for being a part of the Growave family!

Best wishes,
Janat
​Customer Support Manager 💙

16. august 2024

Had a rough time with initial installation, however Yzat and the team at Growave were incredibly prompt in resolving each issue individually. In less than 24 hours, the app was functioning at 100%. We're now using it across our 4 stores and the results are great so far! Would definitely recommend for ease of use and implementation.

Osage River Gear
USA
3 måneder bruger appen
Growave svarede 17. august 2024

Dear team at Osage River Gear,

Thank you so much for your fantastic feedback! We are happy that we were able to lighten the installation process and make the time with our app the smoothest one for you. 🙌

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

13. oktober 2024

We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.

Antioxi
Storbritannien
27 dage bruger appen
Growave svarede 15. oktober 2024

Dear Antioxi Team,

​Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.

Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.

Thank you again for your support and kind words!

Best wishes,
Customer Support Team

Redigeret 20. november 2024

I'm content with the support team -specially Rashmi, with her quick responses and always helpful and kind. We just migrated to the new update (V2 version) and Growave helped us customize our theme. Everything worked out perfectly and we are happy with the result. Thanks!!

LOADEDSHOP.se
Sverige
Cirka et år bruger appen
Growave svarede 2. august 2024

Hi Dan and the LOADEDSHOP team,

We greatly appreciate your words! It’s fantastic to hear about your positive experience with our Support team. Your feedback inspires us to maintain our high standards of service, especially regarding the transition to our latest app version for our loyal customers.

Should you need any further assistance or have more questions, please don’t hesitate to contact us. Thank you for choosing us!

Warm regards,
Vlad
Customer Support Manager

14. august 2024

Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!

Hattaché Beauty & Lifestyle Goods
USA
Mere end 4 år bruger appen
Growave svarede 15. august 2024

Dear team at Hattaché Beauty & Lifestyle Goods,

Thank you so much for your wonderful review! 🌟 We're glad to hear that our team has met your expectations, and we're pleased that Growave has been beneficial for your business. Your recommendation means a lot to us, and we're here to support you whenever you need it. Thanks for being a part of the Growave community!

Best regards,
Anna from the Growave Support team.