Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
15. januar 2024

Amazing, the support is 10/10 and the app works great.

Original Allure
Storbritannien
Næsten 4 år bruger appen
Growave svarede 16. januar 2024

Hey, Original Allure team,

Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰

If you have any further feedback or suggestions, feel free to share them with us.

Begaiym, Reputation Manager

10. januar 2024

Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend

Cafe Najjar
Egypten
8 dage bruger appen
Growave svarede 11. januar 2024

Dear Cafe Najjar team,

Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖

Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app!

Begaiym, Reputation Manager

13. februar 2024

Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!

Ribcap - Fashionable medical helmets and protective headgear
Belgien
Cirka 20 timer bruger appen
Growave svarede 14. februar 2024

Hello, Ribcap - Fashionable medical helmets and protective headgear,

We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗

Begaiym, Client Care Specialist

11. marts 2024

Thank you very much !I like this app very much!
工作人员非常耐心帮我们修改问题。100%推荐这个插件。
功能非常齐全。

Threecats
Kina
5 måneder bruger appen
Growave svarede 12. marts 2024

Dear Threecats team,

Thank you very much for your wonderful review!🥳 We're delighted to know that you're enjoying our app and the support provided by our team. Your 100% recommendation is incredibly valued. We're thrilled that you find our plugin feature-rich. We're committed to delivering the best experience possible, and your satisfaction is our utmost priority.

Thank you for your support, and we can't wait to continue exceeding your expectations! 🥰💖

Begaiym, Client Care Specialist

8. februar 2024

Really good functions and Excellent customer support I liked so much.

Baredoo Fitness
Storbritannien
Cirka en måned bruger appen
Growave svarede 11. februar 2024

Dear Baredoo Fitness team,

We truly appreciate your positive review! It's great to hear that you found our functions to be of high quality and our customer support exceptional. Your satisfaction is our goal, and we're dedicated to ensuring that your experience with us is nothing short of excellent ✨🥳

Begaiym, Client Care Specialist

7. december 2023

The app is so easy to use. It is also very useful because it has various customization features.

When there was something I didn't know, the app developers helped me with immediate answers. I am so satisfied.

PeppermintOne
USA
4 måneder bruger appen
Growave svarede 10. december 2023

Hello, PeppermintOne team,

We're delighted to receive your 5-star review! It's fantastic to know that you find our app user-friendly and valuable with its customization features. Our team is always here to provide immediate answers, ensuring you have a seamless experience. 💙

If you ever need further assistance or have more feedback to share, please don't hesitate to contact us. Your satisfaction is our priority!

Begaiym, Reputation Manager

24. marts 2024

SUPPORT

UNTOUCHED UNITED
SAR Hongkong
Mere end 4 år bruger appen
Growave svarede 25. marts 2024

Hi there, UNTOUCHED UNITED team,

We're over the moon to receive your 5-star review!🤩Our support team works tirelessly to ensure every customer's needs are met, and we're thrilled to hear about your positive experience. Thank you for choosing us, and we're here for you whenever you need us! 🫶

Begaiym, Client Care Specialist

8. januar 2024

Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.

GLX'S Inc.
Storbritannien
22 dage bruger appen
Growave svarede 10. januar 2024

Dear GLX'S Inc. team,

We're truly sorry that you've encountered such an issue, and we acknowledge all the inconveniences it has caused. I have already sent you an email with a proposed solution to this problem and have attempted to call you several times to discuss it in person. I hope my message has reached you, and I'll be awaiting your response. I genuinely intend to assist you and improve your experience with us.

Begaiym, Client Care Specialist Growave

Redigeret 14. november 2023

I would strongly recommend this app.

The features are great and in my experience the customer support is excellent should any issue arise.

Furthermore the many features of the app allows you to use this one app instead of the three or maybe even four apps that would be needed in order to get all the benefits that Growave provides.

Weriion
Sverige
Mere end et år bruger appen
Growave svarede 12. november 2023

Dear team at Weriion,

Thank you for the glowing review! We're thrilled to hear you're enjoying Growave's features and experienced excellent customer support. Your feedback on the app's convenience in consolidating multiple benefits is especially appreciated.

If you have any more feedback or suggestions, feel free to reach out. We're committed to providing top-notch service. 💗

Thanks again for choosing Growave!

Best regards,
Begaiym, Reputation Manager

5. december 2023

Large increase in price with no real viable upgrades. I reached out to customer service and was pretty much told to downgrade to free or pay a lot more for you're already getting. No grandfathered pricing. The installation was supposed to be straightforward but took multiple E-Mails to customer service to resolve since the migrated data was not integrating into their service as intended, the original price point made it worth the try. Once everything was running as intended, I gave feedback to them as the schema that google uses to pick-up on reviews and display them in search was completely missing. Afterwards, everything worked fine and as intended. Adding new features and incentivizing an upgrade is what they should have done as opposed to locking all the current features behind a massive increase.

Pillowfied
USA
4 måneder bruger appen
Growave svarede 7. december 2023

Dear Pillowfied team,

I want to extend my sincere apologies for any inconvenience caused by recent changes to our pricing structure and the challenges faced during the app installation.

Your feedback has been invaluable in refining our processes, and we appreciate your engagement with our customer service team. We acknowledge that the installation process didn't meet expectations, and we are committed to improving the experience.

The decision to adjust pricing was made after careful consideration of various factors. We understand your concerns and value your loyalty. To ensure a seamless transition to the new pricing, I am open to discussing your individual case. I am available for a meeting via email or a personal call to address your concerns and maintain a positive experience with our application.

I understand your decision to remove our application was disappointing, and I sincerely apologize for any frustration it may have caused. Unfortunately, my attempts to contact you via email and phone to discuss possible solutions were unsuccessful. Nevertheless, I want to assure you that I am always available and eager to address any concerns you may have.

We highly value our partnership with you and would be delighted to resume our collaboration. If you have any specific questions or if there are areas of concern you'd like to discuss, please let me know a convenient time for you. I am committed to finding a resolution that ensures your satisfaction with our application.

Thank you for your understanding and continued support. I look forward to the opportunity to reconnect and work towards a positive resolution.

Begaiym, Client Care Specialist