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Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !
Hello there,
Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.
Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.
In the meantime, if you have any other questions or need our assistance, we are always here to get your back.
Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨
Best regards,
Yzat
Customer Support Manager
Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.
The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.
Excited to start using the features! Feeling good about working with the team at Growave whenever needed!
Dear Snake River Seed Cooperative team,
Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.
We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.
Rest assured, we’ll be here whenever you need support!
Warm regards,
Vlad
Customer Support Manager
This app has lot of features, support is top notch!! They help beyond expectations.
Dear team at Kitchen Switchen,
Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰
If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out.
Wishing you continued success and lots of joy with the app!
We will always be here to support you, dedicated to helping advance your thriving business. 🌟
Warmest regards,
Saule
Customer Support Manager
We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.
Dear Antioxi Team,
Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.
Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.
Thank you again for your support and kind words!
Best wishes,
Customer Support Team
Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.
Dear team at Susanna Falken Jewellery🌺,
Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!
Thanks for choosing us🙏🏻!
Ainura,
Customer Support Manager
Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.
Hi Team at The Keto Collective,
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s wonderful to know that the customizations were exactly what you needed.
Your recommendation means the world to us, and we're here anytime you need further assistance. Thanks again for choosing Growave!
Best regards,
Janat
Customer Support Manager
So much better and cheaper as other apps!
Thank you, Kani, for your help!
Dear DJYM.be team,
We’re so grateful for your wonderful feedback about our app and the service we provide! Your support and insights are truly invaluable to us. 🥰
Our team has put in a lot of effort to create a user-friendly experience that addresses the key needs of our valued clients, and your thoughts really inspire us. If there are any specific features you particularly enjoy, we’d love to hear about them! Your input helps us continually improve and better serve our community.
Thank you once again for your kind words. We’re thrilled to have you with us, and we can’t wait to bring you even more value in the future! 💕
Warmest regards,
Customer Support Team
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela,
Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.
If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌
Thank you for the recommendation and for being a part of the Growave family!
Best wishes,
Janat
Customer Support Manager 💙
We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!
Hey, ProSoccer team,
Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳
Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!
Sincerely,
Anna from the Growave Support team.
Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!
Dear team at Tumbleweed Plants,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌
We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.
Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕
Best regards,
Saule
Customer Support Manager