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I was helped quickly. I received a quick response and settings were neatly adjusted and optimized. Very nice, thank you
Hi Good Hair NL team,
We appreciate your awesome review! It's great to know that our team could help you promptly and adjust your settings perfectly. Your satisfaction is what we strive for. If you have any other needs or questions, feel free to contact us anytime. Thank you! 💝🥰
Begaiym, Client Care Specialist
Great app, does everything we need and more. Support from Janat was quick and helpful :)
Dear team at Crochet Society,
Thank you so much for your fantastic review! ❤️ We’re thrilled that the app meets all your needs and that our support was helpful to you.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support!
Best regards,
Janat
Customer Support Manager
The app is easy and effective, I appreciate prompt responses from their team when a questions arises.
Hey, gabrielcosmetics team,
Thank you for the fantastic feedback! 😍 It's wonderful to hear that you find our app easy to use and effective. Our team takes great pride in delivering quick and helpful responses to our users. Your satisfaction is our priority, so please don't hesitate to get in touch if you ever have any questions or concerns.
We're here to support you every step of the way! 💜
Begaiym, Client Care Specialist
I usually avoid giving the feedbacks to support, but this time I was very impressed. They were helpful, fast and what amazed me the most - they brought a wow effect by helping me with something that I didn't expect from them. Plus the Growave app is very nice, easy to use and has useful functionalities. I recommend them for sure!
Hi, the team at PiggyFest,
Thank you so much, what a wonderful review. It's a real pleasure to our ears that you are happy with our app and customer support!
This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can. Thank you for the positive feedback 🥰!
Binazir,
Head of Customer Support team 💕
I removed my review, but I am putting it back again. This app support is the worst you can even get.
They will play with your website like a toy.
The rewards feature does not work on phone resolution. Be careful, these reviews are all fake as the app is buggy to the max.
Dear Snack Attack Team,
Thank you for sharing your feedback. We take your concerns seriously and remain committed to providing a seamless experience for all users. If you’re encountering issues with the rewards feature on mobile, our team would be happy to investigate and resolve them as quickly as possible.
Regarding your concern about reviews, we want to assure you that Shopify strictly prohibits fake reviews, and we fully adhere to their policies. Transparency and trust are at the core of everything we do.
Your experience matters, and we’re dedicated to continuously improving our platform. If you’re open to it, I’d be happy to connect via call or email at your convenience to better understand your requirements and work toward a solution that meets your needs.
Best regards,
Binazir
Head of Customer Support Team
Growave
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!"
Hello, The HOMEE select team,
Wow, thank you for the glowing review! We're delighted that Growave has made such a positive impact on your Shopify store. Our team is dedicated to offering powerful features and an intuitive interface to support your success. We appreciate your support and look forward to continuing to help your store thrive! 💖
Best regards,
Janat
Growave Support Team
This app works great and really gets consumers engaged with the brand. I highly recommend it.
Hello, Zorah biocosmétiques team,
Thank you for your kind words and 5-star rating! 💛 We're delighted that you're enjoying the app and finding it useful. Your endorsement is incredibly encouraging for our team. Should you have any questions or require further assistance, we’re always here to help!
Begaiym, Client Care Specialist
Great service is vital for me as I am not techy. I need friendly help to get apps running and questions answered. I also was able to condense numerous apps into just this one making things more seamless in operating my website.
Hey Maison Khloe,
Thank you so much for your kind words!
We’re thrilled to hear that our service has made things easier for you. We understand that not everyone is tech-savvy, so providing friendly, helpful support is always our priority.
It’s great to know that consolidating your apps into one has made your website operations more seamless.
If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!
Best wishes,
Anna
Growave Support Team
Great customer service - very responsive and always helpful!
Dear Calla Shoes Team 🥰,
We wanted to extend our heartfelt thanks for taking the time to leave a 5-star review!
Your feedback means a lot to us and helps us continue to improve our products and services.
We're thrilled to hear that you had a positive experience and that our product met your expectations.
If you have any further comments or suggestions, please don't hesitate to share. We're always here to listen and assist.
Thank you once again for your support!
Best regards,
Kani
Growave Support Team
So far absolutely amazing customer experience. In less than an hour they adjusted the code for my Rewards Program and now it looks fantastic on mobile.
Thank you.
Update...
Had to come back and say these guys are absolutely amazing, I had 3 support requests over 2 days prior to launching my store. They were patient, helpful and quick. Every time i contacted them, help was minutes away. If you are looking for a world class support team that got your back you when things don't go your way, this is the team you need.
Thank you again guy @Masha, @Vlad, @Beji and all the Dev team.
Hey, Inked Garment team,
Wow, your review absolutely made our day! ✨ It’s fantastic to hear that your experience with us has been nothing short of amazing. Knowing that we could swiftly adjust the code for your Rewards Program and ensure it looks great on mobile in under an hour is incredibly rewarding for our team.
I’m especially glad to hear that @Masha, @Vlad, @Begi, and the rest of our dev team could be there for you when you needed us most. We understand how crucial those final days before launching your store can be, and it’s wonderful to know that our team’s patience, helpfulness, and quick responses made a positive impact on your experience.
Your trust and support mean the world to us. We’re committed to having your back every step of the way, and it’s feedback like yours that motivates us to keep doing our best. If you ever need anything else, please don’t hesitate to reach out. We’re here for you!
Thanks again for your kind words 💝
Begaiym, Client Care Specialist