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THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end.
Relatively responsive to request, great customer service.
Hello, Chiappetta Shoes,
Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰
Begaiym, Client Care Specialist
El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios.
La aplicación funciona muy bien hasta ahora con mi tienda
Dear team at SkinB✨,
Thank you so much for your fantastic review💖!
We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help!
Best regards,
Begi
Customer Support Manager.
Growave has been very accommodating with request and agile communications. I was able to rely on them in updating and fixing issues that is impacting user experience. I am currently exploring more of what is has to offer.
Hello, the team at Skinsation Cosmetics!
Thank you so much for taking the time to provide feedback!❣️
Our team is overjoyed to read your 5-star review.
Please let us know if you have any further questions, we would be happy to help! ⭐️
Anna,
Growave support team!
Setting up a full-fledged Rewards Program is supposed to take weeks, right? Well with Growave it took us 2 days, with their team always on track making sure all was fully integrated with our Shopify store and customer database, MVP features activated, and ready to generate value for our customers. AND we still have more awesome additional features left on the roadmap to activate to move this program beyond our initial expectations. Hands-down a MUST for your Shopify tool stack! Thank you team at Growave!! :)
PS: ¡Si tiene la traducción al Español!
Dear Max and the team at Wain Vinoteca,
Thank you so much for the amazing 5-star review! 🌟
We're thrilled to hear that setting up your Rewards Program with Growave took just 2 days and exceeded your expectations. Our team is dedicated to ensuring seamless integration and delivering MVP features that add value for your customers.
We're excited to continue supporting you as you activate more features and take your program to the next level. Your satisfaction is our top priority, and we're always here to provide amazing support whenever you need it.
¡Gracias por tus amables palabras! If you need anything else, just let us know.
Vlad,
Customer support manager.
awesome online market always has the latest's products for the gaming world.
Hey, Xtreme Elite Gaming team,
Thank you for the awesome review of Growave! We're delighted to know that you appreciate our efforts in providing the latest products for the gaming community through our app. Your positive feedback is incredibly motivating for our team. Should you need any help or have any feedback for us, we're always here to assist through the app. Keep on gaming and have a great day! 🩷🌞
Begaiym, Client Care Specialist
Really loving this app! Very helpful and knowledgeable
Hello Wander + Lust Jewelry team,
Thank you so much for taking the time to leave us a review!
Your feedback is incredibly important to us, and we're delighted to hear that our program is making a positive impact on your business. Ensuring your satisfaction is always our top priority, and knowing that we’ve contributed to your growth truly motivates us.
We deeply appreciate your continued support, and we’re excited to keep assisting you on your journey toward even greater success.
Kind regards,
Yzat
Growave Support Team
The "buy now button" on my store's product page was not loading properly. Upon investigating I was able to identify custom code changes in the product-template.liquid file as the cause for this behaviour. There is some residual code from the app [Growave: Loyalty and Wishlist] which interferes wuth the product-form - so the buttons. This app's developers have no responsibility and leave bugs in theme that interfere with other buttons. I don't think they did this on purpose, but it leaves room for improvement.
Hello, The Anime Supply team,
Thank you for sharing your feedback and bringing this issue to our attention. We appreciate your thorough investigation and the detailed information regarding the problem with the “Buy Now” button on your store’s product page.
We understand that residual code from our app interfered with the product-form, affecting the buttons. While this wasn’t intentional, we acknowledge that improvements can be made to prevent such conflicts in the future. I’ve ensured that the issue has been resolved promptly. We’re committed to continuously enhancing the functionality of our app to ensure smooth integration with all themes.
I’ve also reached out to you via email a few times and haven’t yet received a response. Would you mind taking a look and letting me know your thoughts?
Best regards,
Binazir
Head of Customer Support Team
Growave
The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.
Hello, Homekode team!
We highly appreciate your feedback, thank you for taking the time to share your insight!🤗
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you.
We will try our best to continue to provide you with excellent service!
Anna,
Growave Support team💙
Quick and precise customer support, really helpful.
Hello, Derma Space team!
Thank you so much for taking the time to leave such a wonderful review!🤩 We are thrilled to hear that you appreciate the work of our support team. We always strive to provide the best service possible. Thank you for choosing Growave. If you need any assistance or have any questions, we're always here!
Looking forward to continued and long-term cooperation. 💙
Begaiym, Client Care Specialist
powerful apps and nice support. Most functions is very well. But the price is too high
Dear team at NiceHCK Audio,
Thank you for sharing your feedback and for your kind words about our powerful apps and support team. We’re glad to hear that you find most of our functions to be effective and that our support has been helpful to you. ❤️
We understand that pricing is a significant consideration, and we are continuously working to ensure that the value we provide through our features and support justifies the investment. Your feedback is important to us, and we’re committed to delivering even more value to our customers.
If you have any specific concerns about pricing or would like to discuss how we can further support your business, please feel free to reach out. We’re here to help and appreciate your continued partnership.
Best regards,
Binazir
Head of Customer Support Team
Growave