Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
17 de junio de 2021

Went with Growave after comparing different Loyalty & Reward apps. This is one of the best out there, especially when you compare the costs. You get a lot of value for your money. We haven't tested it out in the field yet, but walked through it in a development environment. Looks very promising. The customer service is on point. They are very helpful when it comes to customizing for your theme and also quick to answer questions about functionalities. A few things could be improved here and there to make customization easier and a couple functionalities could be added to make the app even more effective, but overall an excellent app. If you are looking to launch and Loyalty program this app is definitely one to give a go!

Dedicated Europe
Países Bajos
5 meses usando la aplicación
Growave respondió 24 de junio de 2021

Hello, dear Dedicated Europe team 👋,

Thank you for your valuable feedback on us and for sharing your experience with everyone here. We truly appreciate it and the whole Growave team feels incredibly happy to have a customer like you🥰.

Our team works very hard on allowing customers to adjust widgets the way they like, and we understand how important it is to fit the design of the shop, therefore, it is our main goal to adjust the design of widgets and bring customized changes to achieve the best look. The programs, including Loyalty&Rewards, allow merchants to really boost activity in the shop and make the shopping experience better for buyers✨.

Our Customer Support team enjoys assisting every customer with any of their queries, and we always strive to exceed the expectations of each of them. We would love to help you further and make the growth faster and easier. Please don't hesitate to reach us anytime, we are always here to help you🤍.

Cheers, and wishing you a great week ahead 😊.

Fecha de modificación: 12 de agosto de 2022

Great support, avalable, fast and knowlegible. They were even proactive to make sure everything was working after I changed my theme. App works great, nice to have several features all role into one. Thanks Tina!!!!

Le Petit Moulu
Francia
5 días usando la aplicación
Growave respondió 15 de agosto de 2022

Hi team at Le Petit Moulu,

Thank you for taking a couple of minutes to share your experience with our app! 🤩

We appreciate it very much and will do our best to continue to live up to your feedback. And also, we will definitely pass on your words to Tina. 🤗

Happy Growaving! ✌

13 de abril de 2023

The app is awesome.
It provides all the features you need to get a solid loyalty program going.

Next to that, the support is so great. They reply within a few minutes and come with a fitting solution.

I would recommend it to anyone.

BoutiquellebyLis
Bélgica
5 días usando la aplicación
Growave respondió 13 de abril de 2023

Hi, BoutiquellebyLis Team!

Thanks for giving us such a wonderful compliment. We put a lot of effort into making our product as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support❣️!

Please let us know if you have any inquiries, we are here for you.

8 de mayo de 2017

The support provided by Kalys is superior and they will do anything to help you have successful onboarding. I asked a lot of help and each time it was responded super fast and professionally. Totally recommended. Cheers

Kitbubble
Estados Unidos
5 días usando la aplicación
4 de julio de 2017

This is definitely the shopify-must-added app!!!
Long enough trial time, reasonable price, Great Features and Excellent Support!!!!
The real-time support really impresses me a lot. They simply respond to my problem immediately and do the technical support automatically.
Trust me, get this app, no regrets!

Dr Koala Natural House
RAE de Hong Kong (China)
5 días usando la aplicación
24 de enero de 2022

THE BEST APP we have even installed since we started using shopify. The support team is absolutely professional and the app is very thoughtful on every aspect on the interface and usage of the web page. 100% recommend.

LMCHING Group
RAE de Hong Kong (China)
5 días usando la aplicación
Growave respondió 27 de enero de 2022

'Ello there, the amazing team at LMCHING Group!

We're so grateful that you found time and left this heart-melting review! The kindness you share is the best gift for us, and your positive experience with Growave is the highest price for us, truly. We will try our best to work up to your expectations 🙏.

Here's to our cooperation! 🥰

26 de enero de 2021

I wish I could give this app 10 stars. They have been extremely helpful from day one of installing, and are very supportive. I highly recommend this application over other loyalty program apps. To have wishlists, referral programs, loyalty programs, and social logins all under one app is incredible, and honestly something I didn't expect to exist. Growave, keep doing great work!

Slice Engineering
Estados Unidos
5 días usando la aplicación
Growave respondió 27 de enero de 2021

Happy Wednesday team at Slice Engineering, 🥳

If you could see our faces right now, you'd see a look of gratitude and happiness. We are touched beyond words by your supportive statement:"I wish I could give this app 10 stars." Thank you so much for the proverbial pat on the back. 😍🥰

We are so proud to know that our all-in-one app is useful for your store and contributing to its growth. Everything has its own decoration and know that our adornment is you, without you, Growave would not be so grandiose. 🤗

We’re committed to providing you with excellent service to meet all your needs and expectations.

Fecha de modificación: 20 de enero de 2021

There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.

Cityluxe
Singapur
5 meses usando la aplicación
3 de diciembre de 2021

Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!

Clothilde Store
Bélgica
5 meses usando la aplicación
Growave respondió 5 de diciembre de 2021

Dear team at Clothilde Store,

We do appreciate the time you took to leave us this review😇

We would like to thank you for sharing with us your wonderful feedback regarding the app. We are constantly working on the improvement of our app and feedback like yours is really important to us, it helps and motivates us to provide the best features and support that our merchants deserve.

And as for your request for a free product in POS, we always go the extra mile and are ready to assist our dear and beloved merchants however, as we have previously informed you, we are not able to implement it, hope for your understanding😊

Nevertheless, we are happy to learn that you are managing to get the most out of our platform and glad to hear that your choice was in favor of our app😍

It’s always a pleasure to work with your team and we hope for many years of long-term cooperation with you❤️

Have a wonderful week ahead! Sincerely yours,
Growave Team✌

2 de septiembre de 2022

Wow, amazing app and perfect customer support! They helped me to implement from A to Z and made sure everything is smooth (Thanks Alex!). The app itself is very intuitive and makes your store looks better, more reliable, and more profitable. Recommended.

Green Bonsai
Israel
5 días usando la aplicación
Growave respondió 4 de septiembre de 2022

Hi Itay and Green Bonsai team,

Thank you! We truly appreciate you taking your time and leaving us such an amazing review! 😊 Our team always tries to perform excellent customer service, the main reason is that we have such incredible customers, like you, who deserve only the best!
We hope your lovely shop has the best clients and reviews!