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So far so good. Love the app, love the look, full of features, very clean mobile experience, and terrific responsive customer service, they are there to help out in setting everything up for you. I look forward to growing this app as my business grows.
Excellent service from the app team. They are fast to get back to your with your questions and are able to help you make small changes so the app works better for your particular store. Only downside is that you cant add birthdays to customers accounts at the till. The customer has to login on a computer and do this themselves.
Otherwise, a great app.
Like many of you, we installed and uninstalled many loyalty apps while prepping our web store. After all of that, I found Growave had the most pertinent and cosmetically pleasing features. Even better the customer service jumps through hoops to help YOU modify their app to best suit your needs. You will have no remorse in choosing this company, and it will help you to look forward to logging in often with a Big Smile. - Ralph Tuchiano, AlchePharma
The app is great, it has tons of features, save you time and money from installing multiple apps. And the customer support team is one of THE BEST I have ever seen. Alice and the developers are efficient and helpful. Will give 6 stars if I can.
Beaucoup de choses disponibles dans cet application. Comme le programme de points et récompenses pour les clients, des emails automatisés, un compte et une liste de souhait pour les clients. Je suis satisfaite du résultat. Merci.
Hey Easy lifestyle team,
Thank you for taking the time to share your experience with other customers.
So happy to know that you are enjoying Growave! 😍
We'll do our best to continue to provide you with the highest level of service and product!
Thank you for choosing Growave!💙
Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance.
By the way, we sent an email to you, could you please check your inbox? We will look forward to hearing from you soon. 🤗
Anna,
Growave Support team.
We use Growave for our social proofing, certain email campaigns and referral that is on-the-way. Their customer support is excellent. The interface is not the easiest to navigate, but for our scale of operation, it is comprehensive and decent value for what it does from Reviews, Referrals, VIP and wishlist-ing.
Dear team at Sappho New Paradigm, we really appreciate the time you took to leave us this review. 😇
We would like to thank you for sharing with us your honest feedback regarding the app’s interface. We are constantly working on improvement of our app and feedback like yours is really important to us.
Nevertheless, we are happy to learn that you are managing to get the most out of our platform. 😍
It’s always a pleasure to work with your team and we hope for many years of fruitful cooperation with you. ❤️
App works great and the communication was excellent.
I am not a computer wizz but the team did not mind to help and even helped to put my wishlist icons on my website the way I wanted it.
Hi Forfabricsake🌺,
We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track✨!
We’re very grateful for customers like you and hope you stick with us for years to come💗!
So far so good. I use the app for the wishlist. Customer support is great. Im happy with is app till now.
It's been a while that I was looking for an app that will cover Wish Lists/Referral Program/ Rewarding point and this one is by far the best. Easy to use, amazing customer service. Highly Recommended!!!
Dear VERNER TEL AVIV team 💖
Thank you for taking the time to rate us and write a review 😊. We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service 🙏. You can always rely on our experience and professionalism.
Thank you for staying with us! Wish you a happy Growaving! 🥰
To use all their features you need to upgrade and pay even during the trial period you can not use to test all the features, after trial period is over they will charge you $9.99 monthly.
We deeply apologize for your bad experience. We are normally known for exceptional customer support. However, we would like to note that 30 days of free trial is available on any of our plans. The app doesn't charge during a free trial. But you are always welcome to get in touch if you have any kind billing issues: support@growave.io
We understand that this is crucial for your business. That's why we are always open and flexible to discuss such issues.
Also, please note that we offer an option to try absolutely all of our features on a Free plan for 30 days. After that, you can keep our Free plan forever with no charges at all :)