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Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. -----------------------------------------------------------------------------------------------
Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then.
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PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!
Dear team at Jest Paint Store,
Thank you for your review, we’re so glad to hear that we were able to help you😊.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, this review made our day💖!
Very sleek-looking compared to other review and wishlist apps. Great customer support even while on basic. Thanks to Tina and Alex for the quick revert with requests to modify theme! They even reached out first when they noticed I changed theme, and needed help with re-integration.
I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.
Hey dear team at Morandi Homeware 🌺!
Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.
It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
Wish you a happy Growaving 💗!
Amazing customer service - they are always so helpful with any questions I have! Great, easy to use rewards system too! Highly recommend!
Thank you for a lovely review,Tessellate.Co✨
We are so happy you liked the Loyalty and Rewards program. Our main goal is to help merchants to engage with visitors and turn them into loyal customers.
We believe in building straightforward and effective platform and it's such a pleasure it reflected on you😊
This app is great. All the features are working well. Especially the customer support is awesome. They response my request right away. It's awesome. I've running three Shopify store with this apps successfully.
The service is outstanding!! Very quick and responsive. I needed a minor customization and they did it in a matter of minutes after my request. Attentive, responsive, and accurate! 5 stars + 2 thumbs up!!!
Growave has been very helpful to our business, combining multiple features into 1 central location. They're always improving, and their support is outstanding. I changed store themes earlier this year, and just updated to the new Dawn (2.0) theme. Both times they integrated their app into my theme in less than 24 hours (with no advance notice to them), free of charge. Alex and the rest of the team are amazing.
Dear MorselMunk Team! 🥰
Happy Friday to you 💙
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority and it's nothing but a pleasure to assist a client like you and provide you with the best service.
From all of us at Growave family, we look forward to assisting you again soon! 😊
Wishing you an amazing weekend and crazy adventures 😜🥂
Growave is a game-changer for my Shopify store! A1 support, lightning-fast fixes! Color issue resolved in a flash!
Dear team at Sunshine Royalty Boutique,
We really appreciate you taking the time to leave us a review! Your review is a great way to let us know we’re on track for making our customers smile!
It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team. 💗
Let us know if we can do anything else for you. ✨
Janat,
Growave Support Team.
We love this app and see positive results from using it. We use the reviews, wishlist and rewards programs
Hi, Dear Team at CLM Home✨
Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰
We appreciate your business and look forward to continuing our service to you in the coming year. May your Christmas be blessed🎄🎇🤞
From all of us at Growave💖
Growave is AMAZING. I was using YOTPO, but I really wanted social login, and loyalty programs, and a wishlist, and community...some of which YOTPO offers but for a steeper price. And I was using Omnisend for my abandoned cart sequence, but once I started getting into the other emails and realized Omnisend couldn't replace Shopify's automated order confirmations, I started looking elsewhere and found Growave. Growave has it all and their graphic designer did our emails and they are BEAUTIFUL AND ON BRAND. And amazing customer service too!