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The app is very good and support is excellent and fast. I've uninstalled it because it makes it mandatory for customers to create an account, while I prefere to let them decide if they want to join the reward program (and create an account) or just purchase more quickly.
Hi, team ofmachebuoni,
We appreciate your kind word for the app and Support team 🥰. Our team works hard every day to deserve your positive feedback. We’re delighted to hear that you received friendly, attentive service from our team.
As for creating an account, I am afraid, without enabling an account, our app doesn't work. Nevertheless, we have forwarded your feedback to Product Management to review and implement in the closest updates.
Please note that we are always here to assist you if you decide to come back. Hope to work with you again 🙌🏻!
The price is scary, this price is recommended for life, learn from the theme of the sales model, you have to lose money before making money is not suitable
Can you import comments from Aliexpress in batches? Very important
Dear merchant,
First off, thank you for showing your interest in our platform and the price policy. Your feedback means a lot to us, that is why we've tried to reach you out by email and phone several times to offer a workaround. Unfortunately, we had no luck and hope you'll see our answer here. :)
We always try to meet our merchants' expectations and are flexible in terms of their requirements. When it comes to pricing privacy, here, in Growave, every shop owner can find a suitable plan for them.
I would like to recommend you to consider the Free and Starter plans.
- The Free plan is designed for the just-opened shops
- The Starter plan is designed for the newbies
If you have further questions about our pricing, we are always happy to jump on a call to discuss this +44 1244 94 0555.
Also, please feel free to get in touch via Live Chat on our website or via the following email: support@growave.io
The UI and navigation in admin and doc page are sometimes a bit confusing but the support team is very responsive, and you got all the features in 1 single app which is very cost effective. And I am sure they can improve more in the future
Uninstalled the app wasn't a good experience, however, they have a great customer service so I've decided to change my previous review from 1 star to 4 stars to say thanks for their help!