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Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller!
And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade!
Lastly, thank you to all who read this! I wish you all a wonderful day!
Hey Team!
Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day!
We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you.
Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth.
Wishing you a wonderful day as well! 😊
Warm regards,
Growave Support Team
I am very satisfied with the support staff of growave. They are consistently very responsive on online chat and in most of times, provides the needed support you need.
The app itself is a good cost-effective alternative to provide great customer experience for our site.
Hey Paradise Galleries team,
Thank you so much for your wonderful review! 🤗 We’re thrilled to read such kind words and truly appreciate your feedback.
Please remember, we’re always here to provide you with the best service and assist with any questions or requests you may have! 🙌
Wishing your business continued prosperity! ✨
Begi,
Customer Support Manager
I can tell that Growave support team is very great, especially response of our query is very quick and perfect!
There are so many features on app, thus we can find the suitable usage. Even if we need some modifications, such as layout changes, Growave supports us very well!
Dear Team at RAGTAG GLOBAL 🥰,
Thank you so much for your kind words and wonderful feedback! It truly means the world to us to know that you’re happy with our support and the app’s features.
We’re thrilled to hear that you find the response to your queries quick and helpful. Providing prompt and effective support is something we strive for, and it’s incredibly rewarding to see it making a difference for you.
It’s great to know you’ve been able to explore the app and find features that suit your needs. We’re also delighted to assist with customizations like layout changes—it’s all part of ensuring the app fits your business perfectly.
If there’s ever anything else we can help you with or new ideas you’d like to explore, please don’t hesitate to reach out. We’re always here to support you!
Thank you again for your kind words, and we look forward to continuing this wonderful partnership. 😊
Best wishes,
Kani
Customer Support Manager
We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)
Dear team at USTAR Cosmetics,
Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊
It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us!
Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨
Warmest wishes,
Ayana
Customer Support Manager
Growave's dedication to making everything work perfectly and fast is one of many appreciated things that make them a great partner.
Awesome service and great web developers make the dream work.
Hi the team at Brûlerie du Quai,
Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰
Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive.
Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗
Janat,
Customer Support Manager
I am using the free version and it's already awesome with tons of features available. My main purpose for this app is for the reward system and reviews.
Recently, I have encountered a problem with the reviews layout/UI on my store page, the staffs, especially Kani and Janat, they are extremely helpful and had helped me sorted out my concern within two days time.
With that, there's no reason for me not to write a review to praise the support staff and the easy to use, features packed app.
Keep up the good work guys! <3
Dear TzunaBee team,
We truly appreciate your kind and thoughtful feedback! It’s fantastic to hear that you’ve been enjoying the app and that our features are supporting your business in the way you hoped. 🥰
Our team is always dedicated to providing friendly and effective support, and your acknowledgment of our efforts really inspires us to continue improving and delivering the best experience possible.
We’re also thrilled to hear that you find the app user-friendly. We’ve put a lot of effort into ensuring the interface is simple to navigate and the features are effective, so it’s incredibly rewarding to know that it’s making a positive impact for you. We’re always working to enhance the app, and your feedback plays a key role in helping us create even better experiences for our users. 🤩🙌
We really appreciate you taking the time to share your thoughts with us. Your feedback not only boosts our morale but also helps us understand what users value most, which is crucial as we continue to develop and enhance the app. Thank you for being such a supportive user, and we’re excited to continue serving you in the future.
Please don’t hesitate to reach out if you ever need further assistance or have any more suggestions – we’re always here to help! 💕
Warmest regards,
Customer Support Team
I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!
Dear Tran Thao Van and the team at HANNAH CANVAS,
Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through!
If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙
Janat,
Customer Support manager
We recently switched to Growwave (from LOOX) and the experience has been exceptional! With over a decade of marketing experience, I’m always cautious about tech support, especially when it’s primarily email-based. But Growwave’s team has blown me away. Their support is fast, clear, and easy to understand. They've efficiently handled all requests and keep me updated throughout the process. The features have also enhanced both the look and functionality of our site. If you're hesitant about switching, I can confidently say the transition was seamless. I rarely leave reviews, but this one was well-earned.
Dear Lindsey and the team at Four Star Seafood and Provisions,
Wow, what a fantastic review—thank you so much for taking the time to share your experience with Growave! 🌟
We’re absolutely over the moon to hear that your switch from LOOX to Growave has been seamless and that our support team has exceeded your expectations. Your kind words truly fuel our passion for providing top-notch service.
With your expertise in marketing, we know you have a sharp eye for both functionality and customer experience, so it means the world to us that you found our features to elevate both the look and performance of your site. We always strive to keep things smooth and efficient for our users, and it’s heartwarming to know we've earned your trust!
Should you ever need assistance or have any new ideas, we’re just an email away—ready to continue making your Growave experience exceptional. 😊
Thank you again for the wonderful review and for being part of the Growave family. Here's to continued success together!
Warmest regards,
Anna & The Growave Team 💫.
Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.
The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.
Excited to start using the features! Feeling good about working with the team at Growave whenever needed!
Dear Snake River Seed Cooperative team,
Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.
We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.
Rest assured, we’ll be here whenever you need support!
Warm regards,
Vlad
Customer Support Manager
it works good, but you need the entry plan for a lot of things
But it has a lot of functions all together which is nice
Hi the team at Lovely Gifts By Felicia,
Thank you for taking the time to share your positive experience with the Growave app 🥰. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you.
Best regards,
Yzat
Customer Support Manager