Avis (2 133)

Note globale
4,8
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
28 mars 2016

Customer Service is like no other. They really are very helpful and quick to respond. I couldn't get the app to integrate properly with my premium theme but Eldar was very helpful and got it done right away. Can't wait for my customers to begin using the features.

Aberrant Sole
États-Unis
8 mois d’utilisation de l’application
Modifié le 23 juin 2022

UPDATE: Customer support reached out to me and was very kind, prompt, and did everything to make it right. They noted that the prices I was seeing were due to a technical error which has since been fixed. I have had a great experience with customer service and am now using this app in my own shop. When viewing the app on Shopify, it shows a $9/month option; however, when you go to actually try the app its cheapest option is over $35/month. That is a huge discrepancy. Please update. Your options are not as advertised, which is disappointing.

Shop ElizabethJournals
États-Unis
8 mois d’utilisation de l’application
Growave a répondu 24 juin 2022

Hi team at ElizabethJournals,

We really want to thank you for leaving your feedback!✨ We appreciate your time and for giving us the second chance. Our team works every day to meet our clients' expectations and the customers' feedback is always our number one target to grow and improve. ❤ We hope that our partnership will be fruitful, and our customer service and developer teams will be happy to help you anytime you need us! 😊

Have a wonderful weekend! 😍

Modifié le 13 mai 2022

UPDATE FOR BELOW PROBLEM: I am impressed of reaction after my 2 stars review by Growave team. They were so responsive and positive to overcome my problem. Well deserved 5 stars from me to Growave. Hope they can keep this reaction and approach to all customer requests not only for reviews. Thanks Growave. >>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>I wanted to use this app together with Appstle subscription because they look partner apps as seen in integration list.To be able to connect Appstle Subscription and Growave, I had needed to access to API of Growave. However, they ask for Enterprise plan fee which is 299$ to access API. It is unbelievable. Dear Growave, Please find a cheaper way for your customers to integrate with your partner apps. I am not eager for your API, I just need integration with your partner app. 299$ is not normal, is it ?

morokoli_official
Japon
8 mois d’utilisation de l’application
Growave a répondu 16 mai 2022

Hey team at Morokoli 🥰,

Many thanks for your kind cooperation. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service!
We send you warm wishes of joy and happiness in return ❤!

Thanks again and looking forward to fruitful cooperation!

Modifié le 26 février 2020

This App is amazing. It does sooo many things and really helped my website gained user reviews, feedback and made it look way more professional and savy. In addition the customer service and staff are exceptional. They are friendly, extremely prompt and very quick to action. I can truly recommend this app as the people behind seem very dedicated and passionate about it and are a pleasure to work with,

Soul Sparks
Afrique du Sud
8 mois d’utilisation de l’application
21 juillet 2022

A great, easy to use App that combines several key functions into one, and looks great on my store. And something that delightfully surprised me, was after I migrated to a new theme, Tina contacted me and offered to set up the components I used on the new storefront! For free no less! Tina's work was flawless, exactly how I wanted it, and super fast! Thank you Tina! and thank you Growave for a great product!

Mecha.Net Studios
États-Unis
8 mois d’utilisation de l’application
Growave a répondu 22 juillet 2022

Dear team at Mecha.Net Studios✨,

Thank you so much for your 5-star review❤️. We really appreciate you taking the time out to share your experience with us — and we agree, that Tina is truly a gem to have on our team! We count ourselves lucky for customers like you🤗.

Thanks again and have an amazing day🙌🏻!

13 mai 2022

Awesome support, I love how simple the app is to use for my rewards program and social login. Support is always there if needed.

Diamonds & Gloss Australia
Australie
8 mois d’utilisation de l’application
Growave a répondu 17 mai 2022

Hi team at Diamonds & Gloss Australia,

Thank you for taking the time to share your experience 🥰!

A huge pleasure for the whole team that we were able to meet your expectations.
You can always count on our experience and professionalism ✨.

Contact us with your questions or queries and we will be glad to help you!

Happy Growaving 🙌!

22 septembre 2020

Started my first month with this app, and above all else, the customer support is absolutely fantastic. Always very friendly, helpful and very quick to respond. Overall a very pleasant experience so far with the app and its team.

SYOT! - Situs Jual Beli dan Lelang Mainan Terpercaya
Indonésie
8 mois d’utilisation de l’application
Growave a répondu 22 septembre 2020

Thanks you for such a kind words😍
We are always ready to go the extra mile to provide our customers the needed support, and the fact that you have highlighted this means a world to us!
Our team finds joy in advising and supporting customers in any matter they have.

Looking forward to fruitful and long-term cooperation!😉

11 janvier 2020

Just installed this app a few days ago and it seems like it will add to conversions! There's a free plan and it allows for reviews, wishlists etc

Customer service has also been great. Tattu has been really efficient!

SophisticatedTees
Royaume-Uni
8 mois d’utilisation de l’application
Modifié le 11 décembre 2018

This great app provides very important features that can be found in one place. The app works perfect and easy to install and edit language also. The customer service is excellent with quick response on chat as well as by email with fast solutions! Highly recommended and we will keep on using the app on a constant basis!

Starbuna
Finlande
8 mois d’utilisation de l’application
8 novembre 2019

Hands down THE best app for shopify. And the best on point customer service I’ve ever experienced. Very quick, friendly and knowledgeable. Very grateful guys. All shops need these apps I promise you! 10/10

Invictus Vape
Royaume-Uni
8 mois d’utilisation de l’application