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Had one of the worst experiences with this app. Couldn't even begin to describe the months of back and forth while we helped them solved coding issue, fix crucial bugs and glitches. There is WAY too many codes that Growave implements on your site, 30+. This causes website to be slow and the user experience to be horrible. We upgraded our theme and deleted all the Growave codes because we were going to delete the App. Somehow we noticed that there was Growave code in the new theme! How it got there is highly suspicious. We deleted that App immediately after that. Over all this app is very novice in terms of functionality.
Dear team at East Meets West USA,
I’m sorry to hear about your experience with our app didn’t meet the level of service we strive for. We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🥺.
Regarding your feedback, I would like to kindly let you know that our app affects the speed of the website loading but not significantly since all the scripts in it are minimized as much as possible and the files are loaded asynchronously. We always try to improve our app and speed is one of our top priorities today.
As for the files, I'd like to kindly let you know that we only add the codes that help our features to work and function correctly on your website. Moreover, we only add them to the theme requested by the customers since we don't want to cause any errors and inconvenience from our end.
Thank you again for taking the time to give us this feedback, I hope there’s another chance where you can try Growave again🙌🏻!
The absolute best customer service I have ever experienced. Very fast, respectful, helpful with responses and problem solving. Very fast turnaround times with help requests!
Hi, Global Markt! Thanks a lot for your lovely review. 😇
We always do our best to perform the best service for our beloved customers and we are so happy that you enjoyed your experience with us.
Thank you for choosing Growave. We promise to continue working hard to keep the bar high! 👍
So far so good and the customer service fast and reliable. I have to give it a five stars overral. ✔
Thank you very much for your wonderful review! :)
You have just made our day better!
We only just started using it but so far it's been a very good experience. The setup was incredibly easy and intuitive, and where we needed some support on styling the widget, Binazir in the support team has been an absolute super start.
We're looking forward to see it being used by our customer and what difference it'll make to our sales.
Hey, the team at Magicglow!
Thank you so much for such an amazing review 😍.
We are always happy to support you and glad to see you with Growave. Our big team works hard every day and we appreciate you have noticed it.
Looking forward to a great collaboration.
Happy Growaving! ❤️
Very good App and good Service. Tattu is the best, she always helps me fast and she knows very much about this.
Very helpful team and super excellent customer service. thank you Growave. Appreciate your help to clear my questions.
Hi team at iElder.Asia,
Thank you for the great review and positive evaluation of our work. ✨
We are very pleased that we have such sympathetic and grateful customers as you. We will certainly pass on your kind words to the support team. 🥰
The team is always happy to assist you, so please reach out at any time you need our help! 🙌
I just started my 30 days trial. As I am looking for an app that have product review, Instagram and royalty program, I of course have to give Growave a try. So far I have slowly been trying out the different functions and Azem and her team have been absolutely amazing to help me with each single details and problems I have meet! As I want to keep my website as user-friendly as possible, Azem have helped me customised so it fits my ideas which is exactly what good service is about. My webshop is www.darkswan.dk if you want to see some of the results.
Are these a bunch of fake reviews or has something really changed with Growave that has caused it to be broken? We've tried installing growave for our site DeliciousDoor, and have had a series of 20+ emails with their support team because there have been at least 10 MAJOR bugs in their tool that prevent refer-a-friend from working, coupons not being created correctly, Q&A not working correctly. I'm shocked that there are so many positive reviews on here! Super frustrating at this point as we've had bug requests in for ~2 weeks that are still open. Do yourself a favor and find an alternate app that works!
We use this app to help us with reviews, instagram feed, social login and wishlist. It makes so much sense to have one app cover all the bases! So far it all works well. Any issues are dealt with promptly by the support team who are excellent, fast and responsive.
Greetings to team at Sea Level Australia!
We are soo grateful that you found time and left us a review! ❤️
And we're really happy to see that you guys appreciate our all-in-one approach! We always try to include not only interesting and fruitful features, but also our love and care. So thank you again for the love you give back,
Here's to spreading it more! 🦄
The best app on Shopify to socialise an e-commerce store. The perfect app for creating viral engagement, collect leads and drive social sales. Shoppers love to play with the live feed and with their social profiles! SocialShopWave support is always ready to help for integrations and tweaks you may need and they answer even during the weekends. Waiting for more cool stuff from SocialShopWave team! thanks guys! Clothing Eye team!