Avis (2 133)

Note globale
4,8
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 25 mars 2020

Absolutely amazing! The growave team is a pleasure to work with! Very professional and exceptional customer service!
My favorite Shopify app so far!

Azul Boutique
Barbade
Environ 2 ans d’utilisation de l’application
14 mars 2019

Excellent app , very useful , the customer support is very professional, quick responds, i am giving 5+ stars!

Dailybuyys
Inde
Environ 2 ans d’utilisation de l’application
14 février 2017

Great app!

Setup is seamless, customer service is phenomenal.

Easily replaces 5+ other plugins. Essential!

Unboundbox
États-Unis
Environ 2 ans d’utilisation de l’application
Modifié le 25 février 2021

Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.

Aria Lattner
États-Unis
Environ 2 ans d’utilisation de l’application
Modifié le 8 janvier 2024

Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns.

Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.

Chewy Pawz
États-Unis
Environ 2 ans d’utilisation de l’application
Growave a répondu 30 décembre 2021

Hello, Chewy Pawz team,

Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰

We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you.

Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here.

Thanks for choosing Growave. Here's to more good times together! 🤞💖

Best regards,
Begaiym, Reputation Manager

26 mars 2021

We’ve been using Growave for while. I have nothing bad to say. It’s very well made and their developers and CS are extremely responsive and accommodating.

Flipcrêpes
États-Unis
Environ 2 ans d’utilisation de l’application
Growave a répondu 29 mars 2021

Good day team at Flipcrêpes 😍,

Thank you for being our valued customer. It has been a pleasure to serve you. It's In a World, filled with so many choices and possibilities, we thank you for selecting us.

Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day.

Once again thank you very much and please kindly be informed that we are always here for you ❤️

23 septembre 2016

Really fast customer service. Customers are engaging with the features of the app!

Black Lotus Jewelry
États-Unis
Environ 2 ans d’utilisation de l’application
28 janvier 2021

Without question, the customer support is really outstanding. They have been very helpful and answered all my queries. Even helped set up the app for me. I love the integration of the social login app into my store and I like it. Thank you so much.

Hideki Ocha
Philippines
Environ 2 ans d’utilisation de l’application
Growave a répondu 28 janvier 2021

Hi team at Hideki Ocha, 🤗

We are extremely happy and grateful for your time and review. Thank you so much for the support, love, and appreciation that you put in these words. If only you knew how much you have inspired us and lifted our spirits, thank you so much for this magnificent contribution.

Day by day we put every effort into Growave and the customer support, we do impossible things possible, and the moment our job is appreciated, we feel so proud and delighted. Thank you so much for giving us these incredible feelings. 💖💕

Always be sure that we are just an email away if you need any assistance. 💌

4 octobre 2021

This has been one of the best customer support experiences we've got in a long time. Not just the app is amazing, but the team behind it is also very professional and experienced. Definitely recommend using Growave to boost your customer engagement and retention. It's one-of-a-kind.

Animegami Store (UK)
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Growave a répondu 5 octobre 2021

Greeting of the day team at Animegami Store (UK) 🙋‍♀️!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words 😍🙏🏻. Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you 🥳.

Happy Growaving!

15 février 2022

This app does a lot very well. What's amazing is that the developers are very happy to help tailor the apps to fit your needs. Their customer service is outstanding!!!!

Trini-T Ministries
Singapour
Environ 2 ans d’utilisation de l’application
Growave a répondu 15 février 2022

Good day team at Trini-T Ministries😍

We are so thankful that you found the time and left us that awesome review and rated your experience with us as a 5-star✨!

We are happy to work with you. The whole team at Growave does its best to treat every customer with love and thank you a lot for appreciating and noticing our efforts to make your journey with us wonderful and amazing😇

We feel lucky to have you as our customer!💖

Best wishes,
Growave Team🤞