Avis (2 134)
Affiner
-
Par note
I am enjoying the app so far. I wish that Wishlists worked like they do on Amazon, allowing people to buy gifts for their friends.
Thank you so much for your review, Roving House. So happy to know that you are enjoying Growave so far! 😍
We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go an extra mile to help them to get what they want. ✨
With that being said, we would greatly appreciate it if you could share with us more about how Wishlists works on Amazon. If you meant the ability to share your lists with friends - we have a great news for you, because our Wishlists has this option and moreover, it is already available in your store. 😍
If you were referring to any other feature, please let us know. And maybe we could discuss it with our developers, to see if there are any possibilities to implement something similar in our platform for you. What do you think?
Our support manager has already sent you an email. We will look forward to hearing from you soon. 😊
First of all I have to say that Eldar and his team do fantastic customer support.
The app has a bunch of useful social features and could replace several other apps at the same time.
It wasn't a great fit for my store since I would have to move up to one of the higher paid plans.
I think it would be a solid app for stores in early stages though.
Customer support is excellent, very quick response and patient. The app really help to get orders, reviews and number of signups increased a lot. I like this app. However, the reporting / analytic functions are quite disappointed and not user-friendly.
I am very happy with the fact that SocialShopWave support, Eldar installed the App for me very fast. So, the service looks good. Victoria at Shopify told me that I have to wait three days for the App to work, so, I will write a new review, in a week when I see some result.
Thank you Eldar for your big help, I was eager to get the App installed, so, for now I am very happy.
Thank you again !!!
I found the backend of this app kind of clunky/unintuitive but the support has been stellar. Alex didn't give up on me even with a ton of back and forth. Thank you!
Hi team at Rythmatix,
We are very grateful that you took your time and share your feedback with us and all Shopify users.
Alex passes his thanks as well. 😇 We are very glad to hear that our customer support managers made you feel welcome. 🔥
As for the app's backend, please be kindly informed that the app is optimizing with every update and your valuable feedback helps you to be better.
It's absolutely a pleasure for us to help you with any of your requests, that's why please feel free to reach out if you need our assistance! ✨
The app is very good and support is excellent and fast. I've uninstalled it because it makes it mandatory for customers to create an account, while I prefere to let them decide if they want to join the reward program (and create an account) or just purchase more quickly.
Hi, team ofmachebuoni,
We appreciate your kind word for the app and Support team 🥰. Our team works hard every day to deserve your positive feedback. We’re delighted to hear that you received friendly, attentive service from our team.
As for creating an account, I am afraid, without enabling an account, our app doesn't work. Nevertheless, we have forwarded your feedback to Product Management to review and implement in the closest updates.
Please note that we are always here to assist you if you decide to come back. Hope to work with you again 🙌🏻!
The price is scary, this price is recommended for life, learn from the theme of the sales model, you have to lose money before making money is not suitable
Can you import comments from Aliexpress in batches? Very important
Dear merchant,
First off, thank you for showing your interest in our platform and the price policy. Your feedback means a lot to us, that is why we've tried to reach you out by email and phone several times to offer a workaround. Unfortunately, we had no luck and hope you'll see our answer here. :)
We always try to meet our merchants' expectations and are flexible in terms of their requirements. When it comes to pricing privacy, here, in Growave, every shop owner can find a suitable plan for them.
I would like to recommend you to consider the Free and Starter plans.
- The Free plan is designed for the just-opened shops
- The Starter plan is designed for the newbies
If you have further questions about our pricing, we are always happy to jump on a call to discuss this +44 1244 94 0555.
Also, please feel free to get in touch via Live Chat on our website or via the following email: support@growave.io
Great set of features. Some of the admin pages need work as it can be hard to make some changes after you have launched but the team is always more than happy to help and is very friendly
Hi Approved CBD team,
Hope you are doing great! 🎉
We are very glad to hear that our Support team was helpful to you, our team is always working on their skills, and we are always ready to help you with the questions you have. 🤩 Also, all the members of our company work hard on the app improvement and every feedback about our update is very important to us. We are always open to hearing our customers' opinions because we are a client-oriented company. Thank you very much for your feedback. We appreciate your time! 😉
Have a great week ahead. 🙌
The UI and navigation in admin and doc page are sometimes a bit confusing but the support team is very responsive, and you got all the features in 1 single app which is very cost effective. And I am sure they can improve more in the future
Uninstalled the app wasn't a good experience, however, they have a great customer service so I've decided to change my previous review from 1 star to 4 stars to say thanks for their help!