Avis (2 136)

Note globale
4,8
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
8 avril 2021

Great app. works perfect and support is extremely strong. highly recommended!. So grab it. Was the right choice for us.

Viweedy Canna Eso Store
Suisse
11 mois d’utilisation de l’application
Growave a répondu 9 avril 2021

We are touched beyond words for this amazing and thoughtful review team at Viweedy Canna Eso Store. Thanks a lot for taking your time and sharing your thoughts. We appreciate it so much🙏🏻.

Be always sure to hit the Live Chat button on your admin panel or reach us at support@growave.io if you need any assistance. We will be happy to assist you❤️

2 mars 2020

This is a must-have app for your store. The customer service is fast, responsive and very helpful, even helped with my custom requests; especially, Tattu. Definitely recommended.

Puzzlers
États-Unis
11 mois d’utilisation de l’application
7 octobre 2020

The customer service is next level. I've recently installed this app and everyone I've engaged with has been so quick to act and just lovely. You've got an A+++ team there.

PrettyPicklesShop
Australie
11 mois d’utilisation de l’application
Growave a répondu 13 octobre 2020

Hi PrettyPicklesShop, thank you so much for taking the time to give us a great rating! 😍

Your opinion is valued greatly and it really helps us maintain an excellent standard of service, knowing that our customers recognize our work. So, thank you too for your support! 😊

4 mars 2022

Alex, the Customer Support Manager provides the greatest customer support out there! Trust me !! He is very professional, helps you with anything and explains you everything very very detailed. My experience with the Growave team is just great!! I sincerely recommend them!

Uppercase.ro
Roumanie
11 mois d’utilisation de l’application
Growave a répondu 9 mars 2022

Dear Uppercase.ro team,

Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers.

We are very happy to have met your expectations 💜.

1 octobre 2019

Amazing customer service! The reviews and wishlist app are awesome and add a level of professionalism to my website!

by [REESEDELUCA]
Canada
11 mois d’utilisation de l’application
5 juillet 2021

I installed the app since it claimed it would be able to handle not only my store's loyalty program but also Reviews, Wishlists and Instagram. Sure enough, the app is unified with all those aspects. There were some problems with getting it to function as I wanted and even how I wanted it to look in my store but their customer service is top notch. They went within my store's liquid files, the coding that the store runs on, and recoded it so that I could get the look I wanted when I was not able to figure out the coding myself. Wow. Was not expecting that. But it works and it looks great. Every little issue that has come up has been promptly dealt with. Perfect? No. But each time I notice something is off, they get right to fixing it and keep me informed as to the progress. Couldn't ask for more.

Myxzi
États-Unis
11 mois d’utilisation de l’application
Growave a répondu 6 juillet 2021

Heya wonderful Myxzi team 💝,

Your words are so priceless and the whole Growave team is just on the ninth cloud from them🤩. How can we not strive to make everything perfect for you when you just being an amazing customer of ours? With your words, we clearly understand how happy we are to have you in our big Growave team 🤗.

Yes, as you have said there is always room to grow and we need to work on many things, but your feedback truly gave us motivation, and working on improving Growave became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants.

We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us 🙌.

17 septembre 2018

I was looking for all-in-one solution for my web store in respect of social proof, communication with customers and incentive tools... I spent long hours and days... And finally I came across this... First I thought all those reviews or most of them overrate this congregate of apps. But it looked so attractive... I spent some time discovering Knowledge Base and then decided to contact Customer Support. OMG! Those guys really responsive,helpful, patient and friendly. They installed everything for me and fulfilled all my requests! My rep's name is Azem. She is so responsible! She keeps every single word she says! Moreover she has a magic voice))) I was able to discuss all my requests over Skype so I saved my time on typing emails and avoided misunderstanding. I still have to learn how to use all those beauties but it's a matter of time. Five Stars! Keep Up, Guys!

MyFancyTown
Canada
11 mois d’utilisation de l’application
13 novembre 2017

Really good app, it works perfectly and has everything I need

Organicos Peruanos
Pérou
11 mois d’utilisation de l’application
16 février 2021

This app is great. I do run into things every once in awhile where I need help and they are always quick to respond and help out which is huge in my books. Love it

Malie Organics
États-Unis
11 mois d’utilisation de l’application
Growave a répondu 17 février 2021

Hello, team at Malie Organics,

Thank you for the wonderful review and for taking time to share your feedback with us. 😍

We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you. ✨

Thank you for trusting us. ❤️

8 juillet 2016

The SocialShopWave app has been an amazing add on to our ecommerce site. It integrates with every social media sites and comes with innovative features such as your own community feeds page. The customer service is one of the best we have seen. An absolute must for every ecommerce site and highly recommended!

Gladja
États-Unis
11 mois d’utilisation de l’application