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I have to give a shout out to the Growave support team. I haven't needed to consult them often, but the few times I have over the past year, they've responded very quickly (often within an hour!) with helpful fixes. Shopify integrations can be tricky, especially with as many features as we get in the Growave Loyalty app, but even with my custom themes, Growave support has been fast and accurate in keeping me up and running. It is greatly appreciated, especially considering how reasonably priced this app is. And with so many features under one app umbrella, once you get the hang of its configuration, it's the same for all the features. It makes backend maintenance a whole lot easier. I use a lot of apps in my shop and Growave's are the best.
Hi, the team at Geek Out of Water Beauty,
Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers.
We are very happy to have met your expectations 💜.
Binazir,
Head of Customer Support team
Awesome app and great customer service, Masha was kind and helpful, thanks!
Dear Solimè team,
Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️
If you ever need anything else, don’t hesitate to reach out. We’re here for you!
Best regards,
Janat
Customer Support Manager
I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!
Dear Festivales team,
Thank you so much for your kind feedback! 😊
We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. Please know that we’re always here to assist you.
Thanks again for your trust — we’re committed to delivering the best service possible! 🌟
Best regards,
Vlad
Customer Support Manager
When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.
Dear WABI-SABI STORE team,
Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority.
Please don't hesitate to reach out if you need our help or have any questions.
Kind regards,
Yzat
Growave Support team
Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.
Hello DIY Craft Warehouse,
Thank you for your leaving us a review!
Your feedback is crucial for us and your satisfaction is our main priority.
We are thrilled to see how our program is helping to grow your business. Thank you again for your support!
Kind regards,
Yzat
Growave Support team
They responded to my issue so quickly and have been so incredibly helpful!
Dear team at Body Science,
Thank you so much for your fantastic review! 💕
We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊
Kind Regards,
Saule
Customer Support Manager
We've been using Growave on the premium plan for years, and it's truly indispensable for our business. Recently, we've noticed a significant improvement in the quality of their services, which were already excellent.
We rely heavily on Growave for key features like the loyalty program, wishlist, restock alerts, and email integration with Klaviyo, among others. The app's versatility and continuous innovation make it a fantastic tool with endless possibilities for enhancing customer engagement and retention.
One of the standout aspects of Growave is its 24/7 support team. They are incredibly responsive and efficient—any issues we report are typically resolved within minutes. While updates and new features are rolled out frequently (sometimes a bit too fast, leading to minor hiccups), the excellent support ensures these are addressed quickly.
If you're looking for a powerful all-in-one solution for your Shopify store, Growave is a game-changer. Highly recommended!
Dear HapaKristin team,
Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰
Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive.
Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗
Rashmi,
Success Manager
We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the wishlist. I love the easy integration Klaviyo. It's definitely helped us retain loyal customers. So worth it. Thank you Growave team for everything you do.
Dear team at RIDE OR DIE EQUESTRIAN SHOP,
We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only thrives, so we do our best to make sure you are satisfied with the service we provide. ✨
We are delighted to hear that you and your dear customers like our application and the functionality we offer.
Your feedback is valuable to our entire team, thank you very much for staying with us!
Saule,
Growave Support team 💕
Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.
Hey there, Mom Store team,
Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. Our responsive support team takes pride in assisting you promptly and effectively, and they extend a heartfelt thank you for recognizing their efforts. It's wonderful to hear that you find our app to be a great value compared to competitors.
We're here to continue providing you with the best experience possible, and our support team is always ready to help.
Thank you for choosing Growave! 🌟🎉
Begaiym, Client Care Specialist
I wanted to express my appreciation for the exceptionally quick support you provided. Your team not only understood my request for changes promptly but also implemented them swiftly and accurately. I'm thoroughly impressed with your service and would highly recommend others to use your services.
Dear Amit and the team at LASHES BY RK,
Thank you so much for your stellar review! 🌟 We're thrilled to hear that our quick and accurate support hit the mark. Your kind words are like a burst of sunshine on a cloudy day for our team.
Providing excellent support is our top priority, and we are delighted to see your satisfaction with our work. Feel free to reach out anytime – we're just a message away!
Ayana,
Customer Support Manager