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The best support I've seen so far, great reactivity and great work integrating the apps on my shop, according to my theme !
SocialShopWave is an excellent, richly featured, app that I cannot recommend more highly. We use it on both our Shopify stores with great results. Moreover, the support team is the best I have come across for any Shopify app. They did a great job of integrating the app on our sites, making minor UI tweaks as requested, and are always available to answer questions. Don't hesitate.
Easy way to integrate review possibilities and social login. The support team was fast and delivered what I needed in a few hours turn around.
I would just like to have some more flexibility when it come to fonts used in automated emails for example. I'd love to use our brand font.
Top notch service! They have helped me whenever I have asked. I wish their awake hours were the same as mine, but I never have to wait too long. Kalys and Azem have been exceptional. Wish all app service was this good!
It is not just a app, it is a marketing powerhouse! The on screen and e-mail notifications to customers make customers happy. acting like a low key, on-going automatic marketing campaign, and it's done for you. The customer service and support team are superb. They will be right with you whenever you need them, providing quick and excellent service. Can't be happier! Highly recommended!
Hi, Touch of Wind Team!
We are overjoyed to read your 5-star review 🤩! Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always striving to improve.
Please, remember, that you can reach us anytime. We will gladly assist you 😊.
The response time is great. This is an all in one app with rewards, reviews, wishlist functionality and more.
Good day team at Kate Hewko! 😍
It's so nice to hear your praise✨. We are happy to help you all the time and it's all for your comfort. Our team is also glad to work with such a cool client like you! We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it.
We feel lucky to witness you making this world a better place. Please keep doing that! 💖💖💖
Cette application est très complète et le support commercial et technique est très réactif notamment Alex ! Je recommande fortement ! Et si vous avez du mal avec le codage du site tout comme moi ils seront là pour vous aider !! Au top !
Dear team at Iconela✨,
Thank you so much for your kind words. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Growave❤️.
We can’t wait to share your review with our team. They’ll be thrilled 🥰!
I would like to thank Alex for the swift response and resolve of my issue. Not only did he help me. It felt like he took ownership of my problem and truly cared to find a resolution. This is very rare in companies, and I am glad to have had Alex with Growave to be the one that replied to my inquiry. Truly, thank you so much for everything.
Hi, Dear Team of LustDiva LLC✨
Thanks so much for sharing your honest and awesome feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Alex reads your review and we are sure that he will be thrilled knowing your positive experience and hear your kind and warm words, it means a lot to us so our beloved customers like you are satisfied with our app and the customer support😍
Your comment has given us valuable insight into the services that we provide at Growave.Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our product and be the best for you🤗
Once again thank you for taking the time to write a review and have a great day ahead!🤞
One of the best support teams I've worked with; they are always willing to help and can attend to custom requests. The app is also very efficient, with detailed analytics.
Hi team at Walker & Willow! Hope you guys are doing great. 😊
First of all, thank you for such a beautiful review. And secondly, we are so happy that you find Growave very efficient and enjoyed your experience with our support team. ✨
Thanks for your trust, we are thankful for amazing customers like you. ❤️
I used this app for a year, it is a good app but they have many issues and their mobile API integration is horrible and they always update their API without inform us! In addition we could not update our customers points in bulk and has to do that manually! Lastly, last week I created a boost points campaign for Black Friday to multiple points 20X but after the campaign has finished i found out the no one of customers has got 20X! and that make me do that manually for more than 1000 customers!!!
Hi, متجر باندا,
We sincerely apologize for the experience with our app that didn't meet the level of service we strive for. We never meant to cause you any of the inconveniences you had while using our app 😔.
Regarding your concern, we totally understand that. I would like to kindly let you know after deeply investigating your case our developers found out that the "Boost campaign" feature was enabled two times from the period of Nov 23 to Nov 30th and from Nov 30 to Dec 2. Please be informed that these two boost campaigns don't affect each other. Due to the app logic, the multiplier of the Boost campaign multiplies the points on the day of issuance, not the day the customer places the order. However, our development team created a task to implement the logic of multiplying points on the day of checkout. We always strive to listen and take into account all of the customer's feedback✨!
Once again, we are very sorry that your time with us was not as joyful as you expected. We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🏻.