전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 7월 30일

The ability to complete all necessary functions in one app and the prompt support made it possible to launch by the deadline.
I thought it was a great app!

読み放題サービス|東洋館出版社
일본
앱 사용 기간 25일
답글 Growave개 2023년 8월 1일

Dear team at 読み放題サービス|東洋館出版社,

Thank you so much for your kind and compassionate words! 🤗🌸

I am incredibly happy to see such a wonderful testimonial! We are honored to serve such a great client and help you grow your business in a timely manner. 🙏

We always try to respond quickly to any requests from our customers and solve them in the best way possible.

Thank you very much for choosing us! 🥰

Nurila,
Growave support team. ✨

2023년 11월 14일

- CSV import function is not working.
- No instant chat support. You can only submit your questions and wait.
- All email to your customer will only send out from noreply@socialshopwave.email, instead of your own email domain unless you pay for the VIP plan.

Starry Ferry Books
미국
앱 사용 기간 대략 1시간
답글 Growave개 2023년 11월 15일

Dear Starry Ferry Books team,

Thank you for sharing your feedback with us. I sincerely apologize for any inconvenience you've experienced, and I appreciate your patience and understanding. Your satisfaction is our top priority, and we are committed to addressing your concerns.

Regarding the CSV import function, we understand the importance of this feature, and we apologize for any inconvenience it may have caused. Our support managers have already reached out to you to assist with the import process. If there are any specific details or inaccuracies in the data causing the issue, please let us know, and we will do our best to resolve it promptly.

We understand your frustration with the lack of instant chat support. Unfortunately, live chat is not available on your current plan. However, our email support is operational 24/7, and our support team is ready to assist you promptly. 💗

Regarding the sender's email address, we apologize for any confusion. The option to customize the sender's email address is a feature available with our Growth plan. We understand the importance of branding, and we regret any inconvenience this may have caused.

Once again, I apologize for any inconvenience, and we appreciate your feedback as it helps us improve our services. We would be delighted to receive your response to further enhance your experience working with us. Your input is invaluable in shaping our services to meet your needs.

Best regards,
Begaiym, Reputation Manager

2023년 5월 19일

The functionality of the app is great, and the customer support is top-notch! They are always quick to respond and help with issues. From an aesthetic standpoint, there are some things I would improve, but you really can't beat Growave when it comes to the value you get for the features.

The Broken Token
미국
앱 사용 기간 28일
답글 Growave개 2023년 5월 19일

Dear The Broken Token team,

Thank you so much, what a wonderful review!

Your kind words about our app and customer service are highly appreciated!
We are always happy to serve you!🥰

Please kindly be informed that we work hard every day to make our app better for you.
Your satisfaction is our main priority 🤗!

​If there's anything else we can do to help, just let us know.
Happy Growaving!💙

2024년 2월 23일

ソーシャルログイン機能がなくなった

デジタルサイネージ 専門社 TVSIGN.JP
일본
앱 사용 기간 8일
답글 Growave개 2024년 2월 26일

こんにちは、デジタルサイネージ 専門社 TVSIGN.JP,

Thank you for reaching out to us. We sincerely apologize for any inconvenience or dissatisfaction caused by the removal of the Social login feature. It truly saddens us to hear that our platform hasn't met your expectations.

After careful consideration, we have decided to remove the Social login feature in future updates. We understand that this change may not align with your preferences, and for that, we sincerely apologize. However, we believe that by focusing on other features such as Rewards, Wishlists, Reviews, and Instagram UGC, we can provide a more enriching experience for our community as a whole.

Once again, we apologize for any inconvenience this may cause. Your feedback is highly valuable to us as we strive to improve our platform.

We attempted to contact you multiple times in an effort to resolve this issue, but unfortunately, we did not receive a response from you. We would appreciate the opportunity to discuss further if you are available.

Thank you for your understanding.

Begaiym, Client Care Specialist

2023년 8월 15일

The customer service is really nice, and they helped me quickly with the style changes I wanted. The app setup is also pretty straightforward. Overall, it's really good and I would definitely recommend it.

YOUNGER
대만
앱 사용 기간 5일
답글 Growave개 2023년 8월 16일

Hi, the team at Younger,

We're thrilled to hear about your positive experience with our customer service and app setup! It's fantastic to know that our team was able to assist you promptly and efficiently with the style changes you had in mind. We've put a lot of effort into making our app setup user-friendly and straightforward, so we're delighted that it met your expectations.

Thank you so much for taking the time to share your feedback. We greatly appreciate your recommendation and are here to support you whenever you need assistance.

Your satisfaction is our priority, and we look forward to continuing to serve you with excellence.

Stay productive with us,
Ayana from the Growave Support team.

2023년 7월 4일에 편집됨

I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!

Isotmatot.fi
핀란드
앱 사용 기간 12일
답글 Growave개 2023년 6월 28일

Hi Team at Isotmatot.fi,

We are delighted to see your 5-star review and your amazing feedback. 🤩

Thank you for trusting our app. We will keep providing the best service for all our valuable merchants. Our Team is looking forward to the future and our beautiful collaboration!
Once again, thank you for your kind words and for choosing us.💙

Adil-Ai,
Growave Support team. ❤️

2023년 10월 1일

Great App & Great Customer Service!

Boutique 24
미국
앱 사용 기간 대략 3년
답글 Growave개 2023년 10월 2일

Dear team at Boutique 24,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. 💕

Your feedback is greatly appreciated, and it motivates us to continue providing excellent service and improving our app to meet your needs. If you ever have any more questions or suggestions, please don't hesitate to reach out. 🤗

Begaiym,
Reputation Manager

2023년 8월 22일

Growave is a good value app that provides a lot of functionality in one app. Some fixes and adjustments have been required along the way but the team has been very helpful and easy to work with.

LA MAISON TALULAH
오스트레일리아
앱 사용 기간 9개월
답글 Growave개 2023년 8월 23일

Hi Brad and the team at La Maison Talulah,

Thank you for sharing your feedback and for choosing Growave as your app of choice. We truly appreciate your 4-star review and the insights you've provided.

We're delighted to hear that you're finding Growave to be a valuable app that offers a wide range of functionalities. Your recognition of the effort we put into providing a comprehensive solution is truly gratifying. Our team is committed to ensuring your experience is seamless, and we're glad to have been able to assist you effectively. Your positive words about our team being helpful and easy to work with are greatly appreciated 🤗.

Thank you once again for your review and for being a part of the Growave community. We're here to support you, and if you have any questions or need assistance in the future, please feel free to reach out.

Sending positive vibes your way!

Ayana,
Growave support team ✨.

2023년 8월 2일

App completo! Deveria ter começado a usar antes! Muito facil de usar, muito intuitivo. Espero que me ajude a aumentar minhas vendas.

Denovo Shoes
브라질
앱 사용 기간 대략 2년
답글 Growave개 2023년 8월 3일

Hey Denovo Shoes team,

We highly appreciate your feedback, thank you for taking the time to share your insight!🤗

We're thrilled to hear you enjoyed our app, and it's great pleasure for us to know that you find our app and team deserve your 5-star review!
Furthermore, we will continue to provide you with the best tools for increasing sales and effective customer support!⭐

Happy Growaving!💙

Anna,
Growave Support Team.

2023년 9월 29일

Great and affordable solution. Very good usability and an excellent service team, with quick solutions!
Unfortunately, the issue of DSVGO is not quite clearly regulated and not unproplematic with Kyrgyzstan.

hyaluronce
독일
앱 사용 기간 2개월
답글 Growave개 2023년 10월 1일

Hi Jörg and team at hyaluronce, 😊

Our support team is truly grateful for your positive feedback! We're thrilled to hear that you find Growave a great and affordable solution with excellent usability.

Regarding the DSVGO issue, we understand the concern, and we'll continue to work towards more transparent regulations, especially in regions like Kyrgyzstan.

Thank you for taking the time to share your thoughts with us. Your satisfaction is our top priority, and we're here to assist you with any further needs. 💞

Begaiym,
Reputation Manager.