리뷰 (2,095)

전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2019년 10월 9일

Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.

clover sew
미국
앱 사용 기간 24일
2023년 4월 28일

Growave has been a great partner for us. Our Success Manager Adeim (Adi) was available for technical support & advice night and day. She followed up on all the customizations we requested as well. We are extremely grateful for her support & kindness. Aizat, who helped us with the intro could not have been more helpful as well. Thank you.

koihappiness
미국
앱 사용 기간 23일
답글 Growave개 2023년 5월 2일

Hi Koihappiness Team,

We are thrilled to have you as a customer and your positive review has brought us so much happiness! 🥰 We hope to continue our partnership for a long time and bring you even more happiness along the way. 🙏🏻⭐

With love,
Growave team!

2019년 9월 25일

I highly recommend this app. It as so many features that can help shop owners boost marketing and sales. And it is user-friendly. For any problems, you can just write to the support team. All my questions are solved and replied timely. I really appreciate it. Thank you Tattu.

DorrisDress
캐나다
앱 사용 기간 23일
2021년 5월 6일

We absolutely love this app and our customer's do too. So many cool features in one place! We rolled out all 5 apps (Wishlists, Rewards, Referral Scheme, Shop Instagram Feed and Social Log in) in less than 7 days, including all the planning. This wouldn't have been possible without Growaves outstanding customer support. Big shout out to Tattu, who has dealt with my many questions and tweaks with aplomb. I was never waiting more than 48 hours for a reply, which is brilliant. I can't wait to see how this app develops. If you want to up your customer engagement and reap the rewards of it, this is the app for you.

Wildcraft Bakery
영국
앱 사용 기간 23일
답글 Growave개 2021년 5월 7일

Look who it is, the one and only Wildcraft Bakery team! ⭐ ✨

Your sweet review made our day. 😍 🥰 Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

Let us mention that it is nothing but a pleasure to support an incredible client like you (Tattu sends her love!).

Please keep bringing joy to all the sweet tooths of the world! 🍪 🍩

2021년 6월 8일에 편집됨

Must have All in one APP - Wishlist, Reviews, Rewards, Social Login and much more. Additional Review after few days: 1 - Bug fix resolution time is very high (More than a week)
2 - Vert poor performance of reviews widget. Reviews take more than 6 seconds to load.

ElephantPlate
미국
앱 사용 기간 거의 2년
답글 Growave개 2021년 5월 7일

Good morning, the team at ElephantPlate!

Let us express our gratitude for your kind words. 💙

We are so happy for the opportunity to work with a client like you. We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it.

We also appreciate how you take care of our health and make our food experience so flavorful and creative. 🥗 🥙

Cheers to you and enjoy your weekend!

2022년 9월 22일

Bcp de fonctionnalités, nous ne les utilisons pas tous. Le gros + : le SAV est très réactif et très arrangeant, ils nous ont bcp aider pour le set up et les correctifs de bugs. merci !

Patricia Blanchet
프랑스
앱 사용 기간 거의 2년
답글 Growave개 2022년 9월 26일

Dear team at Patricia Blanchet😊,

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you❤️!

Moreover, I will gladly forward your email to my colleagues from the Success team and they can reach out to you and share some tips to use all of the features of the app and benefit from them✨.

Happy Growaving 💙!

2020년 1월 20일에 편집됨

So far this app has been great, just on the free plan for now and using it so customers can write reviews on my product pages and website. There are tons of ways to utilize this platform, take some time to go through it all and absolutely reach out to their help desk if you need it. They were efficient, smart, kind, and helpful!

You Are Collective
캐나다
앱 사용 기간 23일
2022년 10월 31일

Have ran into issues with Growave time and time again over the last 2 odd years of using the app, and their live chat team seem to never be able to give me clear cut answers. The same one liner is always used , "let me forward this to our developers and get back to you when we receive a reply." They've recently updated the app and are now sending "system notification" standardised emails to your customers BUT you are unable to access these emails to customise them to suit your brand. The reason given was "if we change these templates for you, we will have to change it for everyone else". So in essence, you are unable to see what they send to your customers which makes no sense. There are a number of other issues with this app that I won't go into detail here, but overall I would not recommend this app for its lack of customer service and lack of customisable functionalities.

AJ Craft Supplies
오스트레일리아
앱 사용 기간 거의 2년
답글 Growave개 2022년 11월 4일

Dear team at AJ Craft Supplies,

I deeply regret the challenges you've faced while using our app. Your feedback is incredibly valuable, and I sincerely apologize for the inconvenience you experienced, particularly with our live chat responses and system notifications. 😌🙏

Taking into account your concerns, I'm pleased to inform you that we've now introduced features that allow users to easily customize emails, ensuring they align seamlessly with the branding and style of your online store. It's essential for us that our clients have full visibility and control over their communication with their customers.

Our support team is continuously learning and evolving. We've invested in their training to ensure that they provide clear, concise, and immediate solutions to any arising issues. We're making every effort daily to ensure that our app offers a seamless and efficient experience for all users.

Thank you for choosing us, and I genuinely hope that our recent improvements align more closely with your expectations. 💞

Warm regards,
​Begaiym, Reputation Manager!

2023년 5월 19일에 편집됨

It's a great combination of features and price. Plus the support is solid.

I've been with growave for a couple of years. But I'm not satisfied with the progress this app has (not) made in visual design. Nothing has changed.

The overall visual design of the app is mediocre at best which doesn't help convert visitors very well. It feels very early 2000s.

Growave needs to focus on design. We need more modern looking widgets and alternatives to the slider design for reviews. Why does it have to look so bad? Please look at Loox or other competitors which have card based design and grids.

NOTE: I'm NOT talking about the Admin area. I'm talking about how the app looks on websites. Particularly the reviews.

Coveralls
미국
앱 사용 기간 거의 2년
답글 Growave개 2023년 5월 19일

Hi, the team at Coveralls,
Thank you so much for your valuable feedback. Our team always ensures that you like our platform and that all your queries and requests get fulfilled quickly! 💖

We are always ready to go the extra mile to provide our friends with the highest quality care, and the fact that you have highlighted this means a world to us!😇
Thank you for making our day brighter! 💖

And thank you for pointing out the design of the features in the stores. There is always room for improvements and we working on it to make customers' experience great! ⭐️

Happy Growaving! ❤️

2023년 7월 6일

Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!

Strength of One
미국
앱 사용 기간 22일
답글 Growave개 2023년 7월 6일

Dear team at Strength of One,

Thank you for taking the time to leave us such a great review 🌺!

It's a real pleasure to our ears that you are happy with our app and customer support!
We will do our best to continue to provide you with the highest level of service and product 🙌.

Happy Growaving!💙

Anna,
Growave Support team.