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Wonderful customer service!! Solved all the little issues! Nothing Kalys cant fix in a few minutes! Also customized an area of my site for the Sign Up redirects to my membership page for I can control who can sign up. They really didn't have to but they did! And I am very grateful, makes my site even more professional and easy for customers to use! :)
I was torn between many many apps for rewards. Then I finally realised after many comparisons that Growave is really the best that can fit my needs. Though my needs took a big flip over the last 6 months.
Alex and the team were fabulous to help configure my needs. They even help me many many times to get my theme right. And obviously, the many times was due to me trying other things and screwing it up. They did not complain and they just identify the issue that I had, then requested me to make the adjustment should I want to.
"Growave", you might not realise it, but you will be focusing on your business more with them assisting you to do your work!
Hii dear team atTCECAFE,🤗
On behalf of our whole team let me express our immense gratitude for taking time and leaving us such a wonderful review, and provided details are extremely appreciated and would be helpful to the whole Shopify community and the merchants✨
We are so proud that more and more people keep noticing our app with its features and the customer support team is always here if our beloved customers like you need any assistance🌞
Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful, and of course, we are extremely happy to know that we help merchants to boost their sales and helping them to build a trustworthy and loyal relationship with their customers💕
Take care and happy Growaving🤞
You will never run into trouble with this AMAZING app, the second I got confused and didn't know how to make it work properly for my store, I got contacted by Support from this app and they helped me out, they are really the BEST!!!! I would DEFINITELY RECOMMEND IT to all my friends and to anyone, this app has Great Functionality and BEST support!!
- Wonderful Support
- Very useful app
- Super easy to install ( less than a minute )
- Super intuitive UI
I
Great support! I got help even on weekend
Really great response rate, Alex was really efficient and managed to help me solve all my queries. Thank you so much, made my job a lot easier.
Dear Glowfully Team!😇
How nice to hear such beautiful, warm, and most importantly honest and sincere words from you! We are very happy to meet your expectations.😊
If there's anything else we can do to help, just let us know. We're for you anytime.💕
All the best,
Growave Team🤞
This set of program is great: it consists of reviews, photo gallery, instagram, social, discount, comment etc. All you ever wanted for social proof app. I have been getting sales everyday after i installed this app, and i strongly believe that makes a huge difference. I love it. The customer support is great. Amazingly quick response time. Thanks so much to this hardworking and dedicated team.
One of the BEST APP i have installed. The Customer service and the Dev Team work day & night to make the better experience for customer like myself.
You cover all your needs with just this APP. From review to loyalty point to notifications, All in One APP. BEST APP EVER!!!
So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!
Dear team at SIEMSISU,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!🥰
We do our best to make the experience with Growave easy, and our customer support and developers teams are always ready to support you with any requests that might arise. We hope for a long and productive collaboration. 😇
You're amazing either way! ⭐
In the meantime, please don't hesitate to reach out to me with any questions you might have!
Anna,
Growave Support team.💙
Good and efficient customer service. Thank you Kalys for the support
I really do like this app, and it was beneficial for my business for the time I had it. However, after being a customer for seven long months without any sort of payment and they try to do the whole "bait and switch" tactic to force me into a $60/month contract, I find that a little sketchy and disheartening. It would be much better if they grandfathered a plan or made the payments more affordable. They basically make you pay MORE if your site gets more visitors, and it has nothing to do with the app itself!
Hello, Route One Apparel team,
We sincerely apologize for the inconvenience caused. We acknowledge that we fell short in delivering the service you deserve, and we deeply regret letting you down during this challenging time.
It's important to highlight that our pricing structure underwent a significant overhaul in 2015. Since we updated our pricing in response to market changes, following extensive analysis, we've also introduced a free plan for testing purposes for our new customers. Rest assured, there are no extra charges for visits, existing members, app setup, wishlists, reviews, or emails sent through our app.
If you have any questions about the new pricing, we are more than willing to schedule a call to address them. Feel free to reach out to us through email at support@growave.io.
Once again, we apologize for any inconvenience and appreciate your understanding.
Best regards,
Begaiym, Reputation Manager