전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 2월 19일에 편집됨

After I left a bad review expressing my frustration and disappointment with the functionality of this app, Growave have been in contact and sorted all the issues. The app is back functioning well now and the loyalty programme is very popular and well received by my customers. I still have the issue every now and again with an undelivered email, particularly to BT customers, so that’s why I have knocked off a star.

Phoenix Florals
영국
앱 사용 기간 7개월
답글 Growave개 2024년 1월 6일

Dear Phoenix Florals Team,

Thank you for revisiting your review! We're overjoyed to learn that we were able to resolve your issues and that our loyalty program is making a positive impact on your customers. Your feedback is invaluable to us 💖

We acknowledge the recurring issue with undelivered emails, especially affecting BT customers in the UK. We apologize for any inconvenience caused and want to assure you that our team is actively working towards a solution to address this issue effectively.

Your ongoing support means the world to us. Should you have any further questions or feedback, please feel free to reach out. We're committed to ensuring your experience with us continues to improve! 😘

Begaiym, Client Care Specialist

2024년 1월 9일

Customer support is ACES! Great responsive job. Thanks guys.

Prairie Spirit Trading Post
미국
앱 사용 기간 1년 초과
답글 Growave개 2024년 1월 10일

Hey, Prairie Spirit Trading Post team,

Thank you so much for your kind words and 5-star review! We're happy to hear that you had a great experience with our customer support team. Delivering excellent service is our top priority, and your positive feedback motivates us to keep up the good work. If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊

Begaiym, Reputation Manager

2023년 12월 18일

I've been using Growave for a little while now, and have been super impressed by their support team's speed and ability to help solve any case big or small. The app itself is wonderful and packed full of features - I've been enjoying its ease-of-use and power as well.

Club Racers Garage
미국
앱 사용 기간 4개월
답글 Growave개 2023년 12월 19일

Hey, Club Racers Garage team,

Thank you sincerely for your excellent review! It brings us great satisfaction to know that Growave improved your experience. Should you have any particular features you appreciate or aspects you believe could be enhanced, we would be grateful for your insights. Your input is helpful to us as we work hard to improve our services and better satisfy your needs.

Let's take your Growave journey to even higher heights! ✨

Begaiym, Reputation Manager

2024년 1월 15일

Amazing, the support is 10/10 and the app works great.

Original Allure
영국
앱 사용 기간 거의 4년
답글 Growave개 2024년 1월 16일

Hey, Original Allure team,

Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰

If you have any further feedback or suggestions, feel free to share them with us.

Begaiym, Reputation Manager

2024년 4월 25일

good!

Suburban
홍콩(중국 특별행정구)
앱 사용 기간 거의 3년
답글 Growave개 2024년 4월 29일

Hi there, Suburban team,

We're delighted to receive your 5-star rating and to know that you had a positive experience! 😍🌟 Your satisfaction is our priority, and we're committed to maintaining the high standard of service you deserve. Thank you for choosing Growave!

Best regards,
Begaiym Client Care Specialist

2024년 2월 13일

Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!

Ribcap - Fashionable medical helmets and protective headgear
벨기에
앱 사용 기간 대략 20시간
답글 Growave개 2024년 2월 14일

Hello, Ribcap - Fashionable medical helmets and protective headgear,

We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗

Begaiym, Client Care Specialist

2024년 3월 11일

Thank you very much !I like this app very much!
工作人员非常耐心帮我们修改问题。100%推荐这个插件。
功能非常齐全。

Threecats
중국
앱 사용 기간 5개월
답글 Growave개 2024년 3월 12일

Dear Threecats team,

Thank you very much for your wonderful review!🥳 We're delighted to know that you're enjoying our app and the support provided by our team. Your 100% recommendation is incredibly valued. We're thrilled that you find our plugin feature-rich. We're committed to delivering the best experience possible, and your satisfaction is our utmost priority.

Thank you for your support, and we can't wait to continue exceeding your expectations! 🥰💖

Begaiym, Client Care Specialist

2024년 1월 10일

Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend

Cafe Najjar
이집트
앱 사용 기간 8일
답글 Growave개 2024년 1월 11일

Dear Cafe Najjar team,

Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖

Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app!

Begaiym, Reputation Manager

2024년 2월 8일

Really good functions and Excellent customer support I liked so much.

Baredoo Fitness
영국
앱 사용 기간 대략 1개월
답글 Growave개 2024년 2월 11일

Dear Baredoo Fitness team,

We truly appreciate your positive review! It's great to hear that you found our functions to be of high quality and our customer support exceptional. Your satisfaction is our goal, and we're dedicated to ensuring that your experience with us is nothing short of excellent ✨🥳

Begaiym, Client Care Specialist

2024년 3월 24일

SUPPORT

UNTOUCHED UNITED
홍콩(중국 특별행정구)
앱 사용 기간 4년 초과
답글 Growave개 2024년 3월 25일

Hi there, UNTOUCHED UNITED team,

We're over the moon to receive your 5-star review!🤩Our support team works tirelessly to ensure every customer's needs are met, and we're thrilled to hear about your positive experience. Thank you for choosing us, and we're here for you whenever you need us! 🫶

Begaiym, Client Care Specialist