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Extremely good app with equally impressive customer support. We initially chose it based on functionality. The end result is a very elegant solution that far exceeds our initial expectations and is going to deliver a fantastic customer experience. We've also barely even scratched the surface of it's capabilities.
Hello Great Lakes Boutique, thanks for leaving us such a wonderful review. 😇 We are thrilled to know that Growave exceeded your initial expectations and that you loved your experience with us!
Our platform includes multiple apps and features, all in one. Great to see how our Wishlists and Rewards are already fitting in your beautiful store. 😍
Please don’t hesitate to try out the rest of the apps and their functionalities. Our support team is always there to help and guide you through every step. So if you will have any questions, just drop us a line!
Thank you, once again, for taking the time to share your experience with us and the community.
Take care 💖
This app seems really great, I have Loyalty, Reviews and Wishlist on my store and after a bit of back and forth with the super helpful support team it's all looking fantastic and running well! I did a LOT of research before deciding on Growave and I'm happy with my decision, it's good value and great support. I would recommend giving this app a go. www.isleofsummerlabel.com
Whilst I haven't had much of reaction to the wishlist or reviews. The customer service is insanely good! They helped integrate the app exactly how i wanted it to look, let me asking 135335 questions without ever making me feel like a burden. I originally had it set to $69 but unfortunately haven't had enough of a reaction to warrant that so gone back to free plan
Dear team from The Milkbar Collective, thank you so much for taking the time out to share your experience with us! 💖
We are thrilled to know that you are satisfied with our customer service. Your kind words pays off all the hard work our team put into the performance of great service. 🙌
So cool to see how our widgets are perfectly fitting your beautiful store! As for a reaction to the new features, how about enabling the Rewards program, to encourage your customers to take more actions on your store? Especially now that you have extra 20+ days of free trial. 😍
We bet customers will be willing to share their Wishlists or leave Reviews in order to earn some loyalty points! Give it a try and let’s see how it will go. And if you’ll need any assistance - we’re always here for you. 😊
Best regards.
The customer service is top-notch. I'm an idiot when it comes to integrations and apps. Alice, Tattu and the staff here are never too busy to answer my questions and share screenshots and how to's. The app has a lot of features I was going to get from separate apps so I was very happy to find Growave and with the customer service, this makes installing Growave the best decision I've made for my online shop. I can't say enough positive things about the service I've received. Well done!
Superior service for superior customers! 🤩 Dear MOO-YOUNG, we cannot thank you enough for such an incredible review!
Ah please, don’t shame yourself for not being a tech-savvy. It’s not hard to imagine how confusing it might get when it comes to integrations and new apps, even for some skilled/experienced users. But no worries, because Alice, Tattu and the entire Growave team are always there for you, ready to answer all your questions and walk you through every step.
You’re absolutely right, with Growave you get all apps in one admin panel, instead of getting separate apps and having to switch between different dashboards. It makes it much easier, right? 😊
For you to say: “this makes installing Growave the best decision I've made for my online shop” - just makes our day! Glad to hear that you are happy with your experience.
Thank you for choosing us! We promise, we won’t let you down. 💖
I couldn't ask for more. Top-notch customer service. Lightning fast and super supportive staff, especially Alex, who has accompanied me since the beginning of app installation to customization. He and his team have fulfilled many of my customization needs, was very prompt and quick to every request and solved all problems from the smallest to the most important. The app itself is a great all-in-one product. Super easy to install and use! We don't need to download tons of other apps (which hurts our page speed significantly) or subscribe to any other expensive separate services. We particularly love the Instagram Shoppable feature for its nice presentation and functionality, which we haven't been able to find elsewhere without having to pay hundreds of dollars for just about the same one.
Highly recommended !! For those small companies and startups out there who don't have the million-dollars budget yet very "picky" about both the quality and quantity of the services you'd receive, Growave is the answer for you.
Heya awesome Perlamuse team 🙋♂️,
Such great words on us we hear from you, and the whole Growave team is super happy that we met your expectations and reached your satisfaction. We truly appreciate it, and this definitely boosts us to work even harder and make you more satisfied each time. Thanks for highlighting the affordable pricing and great functionality of Growave, we have been working really hard to reach such a level of service.
All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers optimize Growave each time to make it even faster and flexible on any shop, regardless of the traffic and data volume.
Additionally, it's our pleasure to serve you in a prompt and kind way, including Alex and other Support team members.
Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💖.
One of the best support teams I've come across so would give 5 stars just for that, nothing is ever too much. But the best thing is that this app beats pretty much every loyalty app hands down due to features but more importantly the technology.
As soon as you download another loyalty app from the store it will instantly kill your page loads speeds. THIS DOESN'T AFFECT STORE SPEEDS ONE BIT! Seriously impressive!
Awesome. Quick service. Apps is very useful to my store and the support is very approachable. You guys are amazing. Thank you so much.
My team and I have started using the growave app to create a referral and rewards program for our customers. The review function provided by this app is also a very importance piece for us to have. Not only has the app been great, but the support team's help, speed of response, and consistency has been outstanding!
Dear Finding Home Farms team 🌝,
Thank you for making our day great and giving us good vibes before the weekend. It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻♂️.
It is nice to see that you were so impressed by our Loyalty&Rewards and Reviews apps when we also have Wishlists, Instagram and Social Login features that play another important role in e-business. We are always happy to help you out with setting up our programs.
Cheers and have a good one ✨!
I had some issues with the app when I migrated themes, but support was able to get everything reinstalled and working better than before. The app itself if very easy to use and the UI is simple to navigate. If you need help with anything, their support is top notch.
Dear MorningWood Co. team,
Thank you so much for your 5-star review. We appreciate you taking the time to share your feedback. 🤩
Your kind words about our app and support team are really appreciated. We will do everything we can to ensure that your business continues to grow and succeed. 💖
Begaiym,
Reputation Manager!
I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!
Dear team at Fossil Farms,
Thank you for your time and for leaving us a 5-star review!
Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible ❤.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you!
Anna,
Growave Support team.