전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 7월 8일

Quick and helpful customer support. Got my review page sorted for me very efficiently. Would recommend this app for shopify

Ambarya
오스트레일리아
앱 사용 기간 대략 2년
답글 Growave개 2023년 7월 8일

Dear Ambarya Team,

Thank you so much for your 5-star review. We appreciate you taking the time to share your wonderful feedback. 🤩

It is our main priority here at Growave to provide excellent service for our dear merchants and we are glad that we met your expectations.

We hope for a long and productive collaboration.

Anna,
Growave Support team!⭐

2023년 9월 16일

The Growave app has a lot of features for little money. We use several of the features and they are great. One of those is the wishlist. Although the standard is already great, we wanted something extra and different. So I contacted support (Masha and Janat) to ask if this was possible. They answered me in a few seconds and told me that it was no problem at all. They built it in no time! We're so happy with it. So great app and a great team!!!

0031 Shop
네덜란드
앱 사용 기간 18일
답글 Growave개 2023년 9월 17일

Dear team at 0031 Shop,

Thank you for your fantastic review! ✨ We're delighted to hear that you're making the most of Growave's features and that our wishlist feature exceeded your expectations.

Masha and Janat are indeed exceptional team members, and we'll make sure to pass on your appreciation to them. It's always our goal to provide top-notch service and support.

If you ever need anything else or have more ideas to enhance your experience, please feel free to reach out. We're here to help you succeed! 💘

Begaiym,
Reputation Manager!

2023년 7월 11일

I would definitely recommend this app because it is literally so easy to set up and install.
This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have.

I am based in Japan though I do not feel like there is a time difference.
They respond so fast as well!

I do not even remember how many times I asked for their help and they have helped me every time.

Thank you for you service and support, Growave team!

La douceur
일본
앱 사용 기간 대략 2개월
답글 Growave개 2023년 7월 12일

Hiya, La douceur Team!✨

From the bottom of our hearts, thank you for leaving such a fantastic review. 💜
It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal ones. 😘

I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care. 🙌

Nurila,
Growave Support Team!

2023년 5월 11일

Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.

Yeppo & Soonsoo
핀란드
앱 사용 기간 거의 2년
답글 Growave개 2023년 5월 11일

Hi team of Yeppo & Soonsoo!

Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!

Please reach out at any time when you need our team's support. We are always here to help you!

2023년 7월 18일

Really helpful team. Growave is quite complicated to set up, but it seems to be the best in the market and it offers a lot of value. I've just set mine up with the help of their team.

Authentic House
영국
앱 사용 기간 8개월
답글 Growave개 2023년 7월 20일

Hey Authentic House Team,

Thank you so much for your amazing 5-star review. We are absolutely thrilled to receive feedback about our app and the support we provide. Your trust means the world to us. Our Team is always here to provide exceptional service. 🤩

Please do not hesitate to reach out to us at any time if there is anything we can do for you. 🙏🏻

Adil-Ai,
Growave Support Team✨!

2023년 10월 26일

I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button.
I asked to make this button visible right away, but it seems impossible to implement. I'm not satisfied at all.

Blondesister
이탈리아
앱 사용 기간 30일
답글 Growave개 2023년 10월 30일

Hello Blondesister team,

I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere apologies for the challenges you've encountered while using our platform.

I'm truly sorry to hear about the difficulties you've faced in customizing the rewards page and the visibility of the login button. Providing an intuitive and seamless experience is paramount to us, and I regret that we've fallen short in meeting these expectations. 😥🙏

Your feedback is being taken seriously, and we are currently in discussions with our development team to address the concerns you've raised. We are committed to working diligently to rectify these issues and ensure your satisfaction.

Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is instrumental in helping us improve and serve you better. Thank you for choosing us; we greatly appreciate your trust, and we assure you that we will strive to enhance your experience working with us.

Begaiym, Client Care Specialist

2023년 7월 7일에 편집됨

If you are just starting out with your store, I would highly recommend Growave. It's also great if you already have a store but if you are looking to integrate previous reviews, this might be a daunting process to do by yourself (depending on which app you are importing from). With that said, Anna and the team at Growave was very responsive to my requests with formatting and adding different features to my online store. They also offer a loyalty program, wishlist integration and reviews all in one app. I like how they are all in one app to avoid integrating with third party apps and for collecting analytics all in one place. It also integrated seamlessly with customers and account creation on shopify making users create accounts with my store in order to access the wishlist, loyalty programs and to write reviews. I particularly liked this because it's always encouraged to have more users create an account with you.
I gave 5 stars and not 4 because the team at growave can help you with transferring previous reviews from other apps (if you cant do this process by yourself).

RSVR Jewelers
캐나다
앱 사용 기간 18일
답글 Growave개 2023년 7월 4일

Dear team at RSVR Jewelers,

Thank you so much for taking your time and leaving us a positive review!🤗

We are glad to hear that your app meets your expectations!

Please kindly be noted that our team works very hard to automate the process of migration from one app to another.
But I would also like to mention that we are always ready to assist you all the way through with any queries you will have about our app!
Let me please assure that we take all the feedback seriously to improve the app, and make it better for you.🙌

​From our side: we are trying to provide the best possible service and improve our app from day to day. ⭐
Once again, thank you for your kind words and for choosing us.💙

Anna,
Growave Support team.

2023년 6월 8일

Very professional. The communication was amazing. They are very patient in answering every question I have. Thanks for all your help!

Ombreprom
중국
앱 사용 기간 거의 5년
답글 Growave개 2023년 6월 8일

Dear team at Ombreprom, ✨

Thank you so much for this 5-star review. 🙌

We really appreciate you being a customer and helping to share with the community about our service. We will keep you provided with the best service. 👌

Stay with us and Enjoy Growave. 💥

Nurila,
Growave Support team!

2023년 7월 7일

Ayana was super helpful with an issue I had displaying the review stars under the collection pages. The app is working very well.

FresaBanana
스페인
앱 사용 기간 8개월
답글 Growave개 2023년 7월 7일

Hi Diana and the team at Fresa Banana,

Thank you for your incredible 5-star review! We are thrilled to hear that you had a positive experience with our app and services. We sincerely appreciate your support and trust in our platform.

Your satisfaction is our ultimate goal, and we are delighted to have met your expectations. We wish you continued success and growth in your business endeavors ❤. Should you ever need any further assistance, please don't hesitate to reach out to us.

Best wishes Ayana,
Growave Support team.

2023년 5월 26일

I'm so glad I upgraded! I was lost with the other plan even after canceling; I found customer support extremely helpful and now have an even better plan with 24/7 customer support! They respond quickly and thoroughly! Thanks so much, Aziz and the whole customer support team!

Mona Lisa Pure
미국
앱 사용 기간 8개월
답글 Growave개 2023년 5월 26일

Hey Leah and team at Mona Lisa Pure,

Thank you for your kind words. We really appreciate it.🥰

Thank you so much for taking the time to leave a review. We value your support and loyalty, and we're honored to have you as part of our community. 💕

From our side: we are trying to provide the best possible service and improve our app from day to day. 🤗

Once again, thank you for your kind words and for choosing us.❤