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The customer service is top-notch. I'm an idiot when it comes to integrations and apps. Alice, Tattu and the staff here are never too busy to answer my questions and share screenshots and how to's. The app has a lot of features I was going to get from separate apps so I was very happy to find Growave and with the customer service, this makes installing Growave the best decision I've made for my online shop. I can't say enough positive things about the service I've received. Well done!
Superior service for superior customers! 🤩 Dear MOO-YOUNG, we cannot thank you enough for such an incredible review!
Ah please, don’t shame yourself for not being a tech-savvy. It’s not hard to imagine how confusing it might get when it comes to integrations and new apps, even for some skilled/experienced users. But no worries, because Alice, Tattu and the entire Growave team are always there for you, ready to answer all your questions and walk you through every step.
You’re absolutely right, with Growave you get all apps in one admin panel, instead of getting separate apps and having to switch between different dashboards. It makes it much easier, right? 😊
For you to say: “this makes installing Growave the best decision I've made for my online shop” - just makes our day! Glad to hear that you are happy with your experience.
Thank you for choosing us! We promise, we won’t let you down. 💖
I couldn't ask for more. Top-notch customer service. Lightning fast and super supportive staff, especially Alex, who has accompanied me since the beginning of app installation to customization. He and his team have fulfilled many of my customization needs, was very prompt and quick to every request and solved all problems from the smallest to the most important. The app itself is a great all-in-one product. Super easy to install and use! We don't need to download tons of other apps (which hurts our page speed significantly) or subscribe to any other expensive separate services. We particularly love the Instagram Shoppable feature for its nice presentation and functionality, which we haven't been able to find elsewhere without having to pay hundreds of dollars for just about the same one.
Highly recommended !! For those small companies and startups out there who don't have the million-dollars budget yet very "picky" about both the quality and quantity of the services you'd receive, Growave is the answer for you.
Heya awesome Perlamuse team 🙋♂️,
Such great words on us we hear from you, and the whole Growave team is super happy that we met your expectations and reached your satisfaction. We truly appreciate it, and this definitely boosts us to work even harder and make you more satisfied each time. Thanks for highlighting the affordable pricing and great functionality of Growave, we have been working really hard to reach such a level of service.
All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers optimize Growave each time to make it even faster and flexible on any shop, regardless of the traffic and data volume.
Additionally, it's our pleasure to serve you in a prompt and kind way, including Alex and other Support team members.
Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💖.
One of the best support teams I've come across so would give 5 stars just for that, nothing is ever too much. But the best thing is that this app beats pretty much every loyalty app hands down due to features but more importantly the technology.
As soon as you download another loyalty app from the store it will instantly kill your page loads speeds. THIS DOESN'T AFFECT STORE SPEEDS ONE BIT! Seriously impressive!
Awesome. Quick service. Apps is very useful to my store and the support is very approachable. You guys are amazing. Thank you so much.
My team and I have started using the growave app to create a referral and rewards program for our customers. The review function provided by this app is also a very importance piece for us to have. Not only has the app been great, but the support team's help, speed of response, and consistency has been outstanding!
Dear Finding Home Farms team 🌝,
Thank you for making our day great and giving us good vibes before the weekend. It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻♂️.
It is nice to see that you were so impressed by our Loyalty&Rewards and Reviews apps when we also have Wishlists, Instagram and Social Login features that play another important role in e-business. We are always happy to help you out with setting up our programs.
Cheers and have a good one ✨!
I had some issues with the app when I migrated themes, but support was able to get everything reinstalled and working better than before. The app itself if very easy to use and the UI is simple to navigate. If you need help with anything, their support is top notch.
Dear MorningWood Co. team,
Thank you so much for your 5-star review. We appreciate you taking the time to share your feedback. 🤩
Your kind words about our app and support team are really appreciated. We will do everything we can to ensure that your business continues to grow and succeed. 💖
Begaiym,
Reputation Manager!
I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!
Dear team at Fossil Farms,
Thank you for your time and for leaving us a 5-star review!
Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible ❤.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you!
Anna,
Growave Support team.
I had some serious issues with this app but the staff helped me patiently to get all set up and running. I am looking forward to seeing how this evolves, it's already very good. I recommend this app - absolutely!
Hi Team at Isotmatot.fi,
We are delighted to see your 5-star review and your amazing feedback. 🤩
Thank you for trusting our app. We will keep providing the best service for all our valuable merchants. Our Team is looking forward to the future and our beautiful collaboration!
Once again, thank you for your kind words and for choosing us.💙
Adil-Ai,
Growave Support team. ❤️
Excellent customer service! The app works beautifully and is a powerful tool to interact with customers and expose to potential customers the reviews from from your stores and products. We had a minor issue, which we communicated thru customer service and the follow up experience in solving it was superb! Today we feel much more confident with the app, knowing that there is an excellent team eager to help very effectively. Five star app and five star Customer Service and Tech Team. Thank you!!!
Dear team at Zaaike ❤,
Thank you for sharing a review of your recent experience. Our team here at Growave is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you 🥰. Moreover, we are so pleased to hear you found the app to your liking.
Thank again for your kind words✨!
I just started using this app. I had great support from Growave Team. Thanks Tattu for your help and quick responses!
Allow us to express our sincerest gratitude for leaving the magnificent review team at PAL and GAL 🙏🏻💞,
We are thrilled to have you as part of our big family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!🤗