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Perfect customer support, always fast responses. Tina & Alex have giving us so much support, really appreciate it, many thanks to them!
Dear team at ASH GOLF Taiwan,
Thanks so much for sharing your experience with us❤️! Our team is always trying to make sure customers have a great time using our product, so we are happy to know that’s what happened for you!
Thanks again for the review and for being such a great customer✨.
Very good app, very complete and the customer service is very fast and effective! Thank you! I recommend it
Hi, the team at Cocholate - Eko Inredning - Hudvård - Yoga🌸,
Thanks for the awesome review of our app and service. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much💗!
Happy Growaving✨!
Great app and great customer service! Tina and Alex are always there to help Very user-friendly app!
Hi, the team of BKIND!
We are so grateful for your kind words. Thanks for sharing your review with us and other Shopify users 🥰!
We’ll pass along your warm words to Tina and Alex 🤗!
Happy Growaving✌!
one of the most excellent app with amazing customer service and support I tried several apps but this one is the best
Hi KANYMANI team,
Thanks for your feedback. You literally made our day great! Thank you so much for such warm and kind words😇. We at Growave always strive to be proactive, as your good experience with us is our top priority!
Thank you for taking time out of your day to leave us this super kind review🤗
amazing costumer service!
the team is extremely helpful from the beginning to the end.
we are very excited to work with them!
Dear team at Valentina Shah✨,
We really appreciate you taking the time to leave us a review, Carlotta.
These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you💖.
Customer support is very helpful and patient. They will fix your requests accordingly. Appreciate!!!
Hey, the team at Cotteahk!
Thank you so much for sharing your feedback and rating as 5 stars app.🙌
We love what we do and will continue to serve you at a high standard level. 💖
Stay with us and enjoy Growave! ✨
I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!
Dear team at EcoKidsLand,
Thank you for taking the time to update your review, our team highly appreciates it! 😇
Please be assured that we took into account your feedback and made a huge effort to improve the skills of our Support team. Thank you for helping us to be better ✨.
We truly believe that you won't face any issues you mentioned in your review since our team sincerely regrets about them and already eliminated them.
Please feel free to reach out if any time. The support team is 24/7 is here to assist you. 🙌🏻
Fantastic app, great price and above all, unmatched customer support. Janat was very helpful! Thank you!
Dear Cazza Petite & Zacks team,
Thank you for your kind words and for supporting our product. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 💖
Janat,
Growave Support team.
Growave is an exceptional app that efficiently fulfills its purpose, eliminating the need for three separate apps. The support team is notably proficient, with Aidana standing out due to her swift responses, clarity, and precision.
Dear team of Prime HODL,
We’re so grateful that you took the time to share your feedback with us 🥰. It’s our pleasure to serve customers like you ✨. You motivate us to be better!
Please let us know whenever you need our help 🙌🏻!
Amazing Customer Service! I love the features this app adds to my website however I can not say enough about their customer service! There have been a couple of times when things weren't showing up correctly & when I emailed the customer service team they responded quickly & resolved the problem. They have amazing communication & are definitely on top of things. Thank you for all of your help!
Dear Calla and Friends team,
We're thrilled to receive your praise for our customer service! Thank you for acknowledging the quick response and effective problem-solving from our team. 😍
At Growave, customer satisfaction is our top priority, and your feedback confirms we're on the right track. We're here to support your website's success, and we appreciate your shout-out.
Please reach out anytime you need assistance – we're always here to help. 🤗
Best wishes,
Begaiym, Reputation Manager