Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
8 februari 2024

Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan

Chado
Oezbekistan
8 maanden gebruiken de app
Growave heeft geantwoord 9 februari 2024

Salom, Chado team from Uzbekistan,

Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖

Begaiym, Client Care Specialist ✨

11 januari 2024

Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work.
Thank you very much and keep it up.
Best regards

La Cigale Shop
Duitsland
Meer dan een jaar gebruiken de app
Growave heeft geantwoord 12 januari 2024

Dear La Cigale Shop ,

Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙

Best regards,
Begaiym, Reputation Manager

31 januari 2024

So far the support team has been super helpful and assisted us with all design change requests that we had.
We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.

VIVEH
Nederland
5 maanden gebruiken de app
Growave heeft geantwoord 1 februari 2024

Dear VIVEH team,

Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖

Warm regards,
Begaiym, Reputation Manager

14 februari 2024

As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)

Green Pebble
Verenigd Koninkrijk
7 maanden gebruiken de app
Growave heeft geantwoord 15 februari 2024

Hello, Green Pebble team,

We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖

Begaiym, Client Care Specialist

5 maart 2024

The support team for this app is one of the best I have ever seen! While I have loved using the app, it has been incredible the speed at which the support team can help customise features to your specific store, its amazing! I was chatting to the support staff, Anna, and she was able to get everything coded and customised specifically to my store within an hour! Amazing. 10/10

Out of Sorts
Australië
18 dagen gebruiken de app
Growave heeft geantwoord 7 maart 2024

Hey, Out of Sorts team,

We greatly appreciate your glowing review!✨ It's fantastic to hear that you've been impressed by the level of support provided by our team, particularly Anna.

Our team takes pride in going above and beyond to meet the unique requirements of each customer, and we're thrilled that we could swiftly customize the app features to fit your store's specifications. Your satisfaction is incredibly important to us, and we're committed to ensuring that you have the best possible experience.

If you have any further inquiries or need assistance in the future, please feel free to get in touch. We're always here to assist you! 💙

Begaiym, Client Care Specialist

16 februari 2024

A few days ago, I left a bad review, and I felt really bad...because they did follow up on my support tickets, but I didn't read them because they used a different email address.
They reached out to me by phone (yes, by phone) and apologized so many times that I felt really bad.

These guys really care about their customers and their product and I like to support them

Great company and service.

FrappeToGo
Verenigde Staten
10 dagen gebruiken de app
Growave heeft geantwoord 18 februari 2024

Dear FrappeToGo team,

Thank you so much for your wonderful review! We truly appreciate your kind words and your support of our company and services. 🥰

We're genuinely glad that we were able to resolve the issue and uncover the reason why our messages weren't reaching you. Our team is dedicated to ensuring the satisfaction of our customers, and we're grateful for the opportunity to make things right.

If you ever have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Thank you again for your support and for recognizing our commitment to our customers and our product.

Begaiym, Client Care Specialist

30 januari 2024

The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.

MoonRose Jewelry
Italië
19 dagen gebruiken de app
Growave heeft geantwoord 31 januari 2024

Dear MoonRose Jewelry team,

Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations.

Warm regards,
Begaiym, Reputation Manager

6 maart 2024

I'm still getting started, and the APP has many features. Their customer service is great and everything works very well

cuchy.es
Spanje
6 dagen gebruiken de app
Growave heeft geantwoord 7 maart 2024

Dear cuchy.es,

Absolutely happy to hear you're enjoying exploring the app's numerous features! We're dedicated to providing top-notch customer service, so it's fantastic to know that everything is working smoothly for you.

If you ever need assistance or have any questions while you're getting started, please feel free to reach out. We're here to help you make the most out of your experience! 😍🥳

Begaiym, Client Care Specialist

1 februari 2024

Excellent response and excellent customer serivce. Very helpful with my custom requests, no hassle. I am pleased with the app and its features. Thank you for the great support.

SKYE KIYOMI BEAUTY, LLC
Verenigde Staten
5 maanden gebruiken de app
Growave heeft geantwoord 2 februari 2024

Hello SKYE KIYOMI BEAUTY, LLC team,

We appreciate your positive feedback and are delighted to learn that you found our support helpful and hassle-free. It's fantastic to hear that you're pleased with the app and its features. Our team is committed to delivering a seamless experience, and we're here for any further assistance or custom requests you may have. Thank you for choosing us! 🥰

Warm regards,
Begaiym, Reputation Manager

6 februari 2024

Stellar customer service, with fast turnaround time. App has a lot of well rounded functionalities for any e-commerce brand.

Happy Capy Prints ™
Verenigde Staten
2 maanden gebruiken de app
Growave heeft geantwoord 7 februari 2024

Hey, Happy Capy Prints ™ team,

Wow, thanks a bunch for the awesome review! We're super happy to hear you're loving our app. Making sure you get great service fast is our jam, so it's awesome that you noticed. And hey, we've put a lot of work into making sure our app does everything you need for your online store, so we're stoked you find it useful. If you ever need anything, just give us a shout! 🤩🤞

Begaiym, Reputation Manager