Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
11 mei 2023

Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.

Yeppo & Soonsoo
Finland
App gebruikt gedurende Bijna 2 jaar
Growave heeft geantwoord 11 mei 2023

Hi team of Yeppo & Soonsoo!

Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!

Please reach out at any time when you need our team's support. We are always here to help you!

Bewerkt 7 mei 2023

英語ができない日本人ですが問題なく使えます

管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます(私は英語は全く使えません)。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。

ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。

noblechairs日本公式オンラインストア
Japan
App gebruikt gedurende 21 dagen
Growave heeft geantwoord 9 mei 2023

Dear Noblechairs Team,

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩.

Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you.

If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.

4 mei 2023

Love working with Growave! They are supportive and quick to answer our questions. We've had many meetings and custom dev requests and they've been FANTASTIC!

StyleMeGHD
Verenigde Staten
App gebruikt gedurende 7 maanden
Growave heeft geantwoord 4 mei 2023

Dear StyleMeGHD team,

Thank you for having time and leaving us that wonderful review!🥰

Our customers' feedback guides our business and helps us keep improving the service we provide.🤗
Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime!

Happy Growaving!💙

2 mei 2023

The app is good, just started using it, but the customer service is AMAZING!! Always answering and being supportive.

Oro Monaco
Verenigde Staten
App gebruikt gedurende 19 dagen
Growave heeft geantwoord 3 mei 2023

Hi team of Oro Monaco,

We are so happy to hear that we were able to help you! Please always remember, your support team is always here to provide the best service for you , our valuable merchant🥰❤️!

Please reach out whenever you need assistance without hesitation 🙌🏻!

2 mei 2023

Fantastic app to reward loyal customers! Customer support and technical support has been excellent and we could not be happier :)

Rare Candy Collectables
Australië
App gebruikt gedurende Ongeveer 2 maanden
Growave heeft geantwoord 2 mei 2023

Dear team at Rare Candy Collectables,

Hearing how much you love the app has brightened up our day at Growave🥰! Thank you so much for trusting us, and we can’t wait to help you again in the future.💕

29 april 2023

Assistenza veloce ed efficente. Ayana mi ha aiutato nel settare l'app e per ogni mia richiesta è sempre presente

Preziosi Curiosi
Italië
App gebruikt gedurende 10 dagen
Growave heeft geantwoord 1 mei 2023

Dear team at Preziosi Curiosi,

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated, Silvio. You made our day!

Please feel free to contact me with any questions or inquiries, we're always happy to assist 💖.

28 april 2023

Growave has been a great partner for us. Our Success Manager Adeim (Adi) was available for technical support & advice night and day. She followed up on all the customizations we requested as well. We are extremely grateful for her support & kindness. Aizat, who helped us with the intro could not have been more helpful as well. Thank you.

koihappiness
Verenigde Staten
App gebruikt gedurende 23 dagen
Growave heeft geantwoord 2 mei 2023

Hi Koihappiness Team,

We are thrilled to have you as a customer and your positive review has brought us so much happiness! 🥰 We hope to continue our partnership for a long time and bring you even more happiness along the way. 🙏🏻⭐

With love,
Growave team!

27 april 2023

Aidana at the Growave support team has been exceptional!
Very responsive and easy to communicate with.
My queries were handled very professionally and resolved quickly.
So far, so good. Would recommend Growave Rewards.

Ellie Jules
Verenigd Koninkrijk
App gebruikt gedurende 5 maanden
Growave heeft geantwoord 28 april 2023

Hi team of Ellie Jules,

We are so grateful to have such customers as you.
Your warm words are the biggest motivation for us 🥰✨!

Hope for long-term and fruitful cooperation 🙏🏻!

With love,
Growave team!

27 april 2023

Amazing service getting me setup from Begi! Hopefully the app helps with increase in repeat customers, it seems very good!

Snack Squad
Verenigd Koninkrijk
App gebruikt gedurende Ongeveer 5 uur
Growave heeft geantwoord 27 april 2023

Dear team at Snack Squad🥰,

Thanks for the awesome review about Growave💕. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our support team. Thanks for choosing us🙌🏻!

23 april 2023

Growave has the best loyalty program and wishlist features. It helps businesses increase sales and customer engagement.

GORO JEWELLERY
Qatar
App gebruikt gedurende 28 minuten
Growave heeft geantwoord 23 april 2023

Hey, the team at GORO JEWELLERY!

Thank you for your valuable feedback, it's a lot of us!🙌 We do really appreciate your time to share your love around the world.💕
Please stay with the Growave team and we make your experience AMAZING!👌