Recensies (2.210)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 11 november 2020

I am enjoying the app so far. I wish that Wishlists worked like they do on Amazon, allowing people to buy gifts for their friends.

Roving House
Verenigde Staten
Ongeveer een maand gebruiken de app
Growave heeft geantwoord 12 november 2020

Thank you so much for your review, Roving House. So happy to know that you are enjoying Growave so far! 😍

We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go an extra mile to help them to get what they want. ✨

With that being said, we would greatly appreciate it if you could share with us more about how Wishlists works on Amazon. If you meant the ability to share your lists with friends - we have a great news for you, because our Wishlists has this option and moreover, it is already available in your store. 😍

If you were referring to any other feature, please let us know. And maybe we could discuss it with our developers, to see if there are any possibilities to implement something similar in our platform for you. What do you think?

Our support manager has already sent you an email. We will look forward to hearing from you soon. 😊

5 april 2016

First of all I have to say that Eldar and his team do fantastic customer support.

The app has a bunch of useful social features and could replace several other apps at the same time.

It wasn't a great fit for my store since I would have to move up to one of the higher paid plans.

I think it would be a solid app for stores in early stages though.

Ilovequilting
Verenigde Staten
Ongeveer een maand gebruiken de app
7 maart 2019

Customer support is excellent, very quick response and patient. The app really help to get orders, reviews and number of signups increased a lot. I like this app. However, the reporting / analytic functions are quite disappointed and not user-friendly.

Hygge Sweet Home
Hongkong SAR van China
30 dagen gebruiken de app
10 mei 2021

Excellent service from the app team. They are fast to get back to your with your questions and are able to help you make small changes so the app works better for your particular store. Only downside is that you cant add birthdays to customers accounts at the till. The customer has to login on a computer and do this themselves.
Otherwise, a great app.

Ella + Eli
Nieuw-Zeeland
29 dagen gebruiken de app
17 januari 2022

Great customer service from the Growave team. There are a few more features this app could provide for an in-depth loyalty system though.

ANTIDOTE360°
Singapore
27 dagen gebruiken de app
Growave heeft geantwoord 17 januari 2022

Dear ANTIDOTE360° team😊

Thank you for leaving us a positive review, it`s much appreciated💖

It gives us much pleasure to know that you’ve chosen to stay with us. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. And of course, all teams at Growave doing their best and constantly working on the improvement of our app, and feedback like yours is really important to us🙌

Thanks again, and have a wonderful day✌

5 april 2016

Loving Social Shop Wave so far! The variety of features offered in this app are great and the customer service is fantastic, but I do think it is a little pricey since the pricing is based on visits per month (and it doesn't seem to be unique visits, so this can add up quite quickly).

Some of the features that come with the app could use some work, but it is definitely very obvious that the team at Social Shop Wave takes customer feedback into consideration, so the features are always improving.

I like the idea of one app that does it all, so I'm definitely willing to stick with Social Shop Wave to see how things turn out.

Mishibox
Verenigde Staten
23 dagen gebruiken de app
22 februari 2022

I have been using this app for loyal program. I love quick support. I hope this product would be more helpful and convenient near future.

glee-japan
Japan
23 dagen gebruiken de app
Growave heeft geantwoord 2 maart 2022

Hello, dear glee-japan team 👋,

Thank you for your valuable feedback on us and for sharing your experience with everyone here. We truly appreciate it and the whole Growave team feels incredibly happy to have a customer like you🥰.

Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time you visit us 🤞. Thanks again for taking the time to leave a review!🤗

Have a joyful week ahead 🎈.

3 juli 2019

I went for this app for the review system. It works well. And support system is really helpful (thanks Alice).
Can’t rate 5stars yet since I didn’t tried all functionalities

Le Rhumist
Frankrijk
22 dagen gebruiken de app
30 augustus 2022

I found the backend of this app kind of clunky/unintuitive but the support has been stellar. Alex didn't give up on me even with a ton of back and forth. Thank you!

Rythmatix
Verenigde Staten
20 dagen gebruiken de app
Growave heeft geantwoord 12 september 2022

Hi team at Rythmatix,

We are very grateful that you took your time and share your feedback with us and all Shopify users.

Alex passes his thanks as well. 😇 We are very glad to hear that our customer support managers made you feel welcome. 🔥

As for the app's backend, please be kindly informed that the app is optimizing with every update and your valuable feedback helps you to be better.

It's absolutely a pleasure for us to help you with any of your requests, that's why please feel free to reach out if you need our assistance! ✨

11 februari 2019

So far so good. I use the app for the wishlist. Customer support is great. Im happy with is app till now.

Cesi2GO
Mexico
14 dagen gebruiken de app