Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
8 maj 2024

THIS APP HAS AMAZING SUPPORT!! They have been extremely helpful with answering all my questions and even editing some widgets in my shop's theme. They'll always send photos of the changes too to ask if I'm happy with it or if I need any adjustments. It's also just a great app overall with very helpful features for growing your business.

Slayfire Cosmetics
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Growave odpowiedział(a) 9 maj 2024

Hello, Slayfire Cosmetics team,

Thank you for your kind words! Absolutely thrilled to hear your experience with us has been exceptional! We take pride in providing personalized support tailored to your needs. Your satisfaction means the world to us, and we're always here to make sure you're delighted with every aspect of our app.

Looking forward to continuing to support your business growth journey! 🎉🫶

Begaiym, Client Care Specialist

7 maj 2024

Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.

Mom Store
Nowa Zelandia
Około rok korzystania z aplikacji
Growave odpowiedział(a) 8 maj 2024

Hey there, Mom Store team,

Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. Our responsive support team takes pride in assisting you promptly and effectively, and they extend a heartfelt thank you for recognizing their efforts. It's wonderful to hear that you find our app to be a great value compared to competitors.

We're here to continue providing you with the best experience possible, and our support team is always ready to help.

Thank you for choosing Growave! 🌟🎉

Begaiym, Client Care Specialist

22 marzec 2024

We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!

FLO Aroma
Singapur
Około rok korzystania z aplikacji
Growave odpowiedział(a) 25 marzec 2024

Hey, FLO Aroma team,

Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them.

Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶

Begaiym, Client Care Specialist

17 kwiecień 2024

The support team is absolutely awesome and made changes that we needed extremely quickly! Thank you so much.

Windrunner Leather
Litwa
Ponad 2 lata korzystania z aplikacji
Growave odpowiedział(a) 19 kwiecień 2024

Hello Team Windrunner Leather,

We want to extend our heartfelt gratitude for your kind words and the stellar 5-star rating! Hearing that you're enjoying the app and that our support has exceeded your expectations fills us with joy. Our team is committed to delivering top-tier service, and knowing that our efforts have made a positive impact is truly fulfilling. Your support means everything to us! 🥰

Should you have any further feedback or suggestions to share, please feel free to reach out to us.

Warm regards,
Begaiym, Reputation Manager

24 kwiecień 2024

The app is easy and effective, I appreciate prompt responses from their team when a questions arises.

gabrielcosmetics
Stany Zjednoczone
Prawie 4 lata korzystania z aplikacji
Growave odpowiedział(a) 26 kwiecień 2024

Hey, gabrielcosmetics team,

Thank you for the fantastic feedback! 😍 It's wonderful to hear that you find our app easy to use and effective. Our team takes great pride in delivering quick and helpful responses to our users. Your satisfaction is our priority, so please don't hesitate to get in touch if you ever have any questions or concerns.

We're here to support you every step of the way! 💜

Begaiym, Client Care Specialist

22 marzec 2024

THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end.

Relatively responsive to request, great customer service.

Chiappetta Shoes
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Growave odpowiedział(a) 25 marzec 2024

Hello, Chiappetta Shoes,

Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰

Begaiym, Client Care Specialist

21 kwiecień 2024

Easy to work with, very fast and helped make sure all my questions were answered! Thank you!

Raw Island Jewels
Stany Zjednoczone
6 dni korzystania z aplikacji
Growave odpowiedział(a) 23 kwiecień 2024

Hey, the team at Raw Island Jewels,

We truly appreciate your valuable review of the support team and our app. We send you a million thanks for leaving us feedback and expressing your honest opinion 🤗.
Your words motivate us to reach new heights and become even better and better ✨.

With regards,
Begaiym, Reputation Manager 🥰.

17 marzec 2024

The app works very well, and the best of all is the technical support, very responsive, helpful and friendly.

SLEEKEO
Kanada
8 dni korzystania z aplikacji
Growave odpowiedział(a) 18 marzec 2024

Hello,SLEEKEO team,

Thank you so much for taking the time to share your experience!🥰 It's fantastic to know that you find our app to be working well and that our technical support team has been responsive, helpful, and friendly.

Providing excellent service is always our top priority. If you ever need further assistance, don't hesitate to reach out. We're here to help! 🚀

Begaiym, Client Care Specialist

6 maj 2024

friendly cs team and efficient :)

Vetopia
SRA Hongkong (Chiny)
Prawie 4 lata korzystania z aplikacji
Growave odpowiedział(a) 7 maj 2024

Hey, Vetopia team,

We're overjoyed to receive your feedback! It's wonderful to know that our customer support team left such a positive impression on you. We strive to be both friendly and efficient in assisting our valued customers like you. Thank you for choosing Growave, and please feel free to contact us anytime if you need further assistance. We're here for you! 💜

Begaiym, Client Care Specialist

24 kwiecień 2024

Terrible Support
Does not work

Olazion
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Growave odpowiedział(a) 26 kwiecień 2024

Hello, Olazion team,

We sincerely apologize for the negative experience you had and for your decision to leave a one-star review. We have thoroughly investigated the matter and found that our support team made several attempts to reach out to you via email. However, it's possible that our messages may have been filtered into your spam folder. We kindly request that you check your spam section or provide us with an alternative email address for further communication.

Additionally, our support team diligently tried to contact you via phone calls over the course of two days, but unfortunately, we were directed to voicemail each time.

Please know that our support team responded promptly to your inquiries, and we have reviewed all possible errors on our end. We have done everything possible from our side to assist you.

We would be extremely grateful if you could take a moment to check your email and let us know if you have received our messages. Your feedback is invaluable to us, and we are committed to resolving any issues you may have encountered.

Begaiym, Client Care Specialist