Recenzje (2 123)
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app and customer service are great. the amount of stuff this one app can do covered all my needs in the loyalty, referral, and review area.
Hey, our dear Arcanna.us Team 💘
Thanks a lot for your awesome feedback😍
We work hard to meet expectations like yours, and we’re happy to hear that you have a great experience and enjoy your journey with us. We look forward to working with you again in the future and having fruitful cooperation!
Cheers and take care!✨
Absolutely horrible experience for my customers and myself ever since installing this app. Be prepared for a LOOOOOOOOOTTTTTTTTTTT of wasted time trying to get customer support to actually help you get anything done when there's an issue- they just want to blame it on Shopify when it's really all on their end
Dear Jetana and Nightmare Before Stitches team,
Thank you for taking the time to share your feedback about our app. We value all input from our users, and we're sorry to hear that you had a less-than-satisfactory experience.
We understand your frustration and want to assure you that our team is actively working on addressing the issues you've mentioned. Our goal is to continuously improve and enhance our app to meet the needs and expectations of our users.
We were trying to contact you, but could not get any answer, thus it would be awesome if you could give us more information or get in touch with our support staff so that we can better understand the precise issues you ran into. We would appreciate the chance to address any issues you may have and provide you with immediate assistance. We are available for you 24/7.
Your feedback is invaluable in helping us identify areas for improvement, and we take your comments seriously. We'll use this as a learning experience to make our app even better.
Thank you again for your honest feedback. We hope you'll consider giving our app another try, and we look forward to providing you with a more positive experience in the future.
Aziz,
Growave Support team.
Amazing app! and the support team is really amazing, fast and helpful, specially Tina and Alex, thank you all for your amazing support
Dear team at MITCHA😊,
Thanks for sharing your positive review with us❤️ . Feedback like yours is valued by every team member here at Growave and it gives us the motivation to keep doing our work with great pleasure🙌🏻!
I used this app to add the wishlist and social login feature for the timebeing and the process has been so so smooth! Can't speak to how well the feature is performing because we've just installed it but their customer service has been exceptional. With no coding background we sometimes struggle with integrations but this team could resolve most of our issues except the layout which we had to get an external developer to do for us. Overall extremely pleased with their service :)
Excellent customer service regarding response speed and technical know how, they love to help you! This really set apart from other app.
I have just started using the app, however I'm impressed. Staff is amazing & always there to guide you. Definitely worth a try.
We tested this app for a few weeks and it was great! Ultimately, we had to go in another direction due to other aspects we require for our services that tied into our Rewards Program in a way that Growave was not enough to accomplish. We would highly recommend Growave and are sad to part ways after receiving such personable and FAST customer service. UPDATE (six days later): We switched back and are so happy we did! :)
Hi team at Footlights Dance & Theatre Boutique 🤗,
It is so nice to hear from you. We can't thank you enough for taking your time to leave such a heartwarming review.
We feel particularly grateful we met on our road, and we cannot thank you enough for your choosing us and for your trust in us. It's been a blast collaborating with you💫💎.
Of course, this isn't goodbye; We strongly believe that we will see it as a part of our big family in the future💔.
In the meantime, we wish you success in your business and all the best to you!
Fantastic "all in one" solution for Reviews, Rewards, Blog Comments, and more! Their support staff is A+++ and help faster than anything I have ever experienced. So happy to be using this app.
日本製の有料テーマ「MISEル」と合わせて利用しています。
写真つきのレビューとレビューに対するリワード、ウィッシュリストやソーシャルログインなど必要な機能がまとまっていて、とてもうまく機能しています。
管理画面も日本語にできますしレビューなども日本語で表示が崩れることはありません。
サポートは英語になりますが、翻訳ツールを使えば問題なくコミュニケーションがとれますし、とても素早く対応していただけました。
Hi team of アンティークショップ SILVER-LUG,
It's such a pleasure for us that we were able to meet your expectations and provide a smooth and effective tool for your business 🥰.
Our Support team works 24/7 to help you whenever you need assistance 😇🙌🏻!
Therefore, please let us know any of your questions or query. We are always ready to help you ✨!
Aidana,
Growave Support team.
I use this app mainly for the wishlist and social login features but the fact they also include reviews even in the free plan makes it all the more awesome. I really appreciate their great customer service as well, they've helped me customize exactly how I want the look of everything to be through their experience in shopify development/coding which is really helpful! I only wish I could utilize a little more within the free plan (remove branding, use rewards, etc.) but considering my take on everything, I can only imagine those with the paid plans using all of the available features (at least 7 apps in 1) have not only made Growave a nice addition to their stores, but possibly even a necessity!