Recenzje (2 135)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
17 październik 2020

Fantastic support and Great app. Can reccomend. +++++++++++++++++++++++++++++++++++++++++++++++++++++

Plakatbar.no
Norwegia
Około 3 lata korzystania z aplikacji
Growave odpowiedział(a) 20 październik 2020

We are so grateful for your kind words and recommendation, Plakatbar.no. 😍

Our team always tries their best to perform good customer support to our clients, and it’s so pleasing to see that their efforts and hard work resonated with you. ✨

Thanks for sharing your review with us and the community! 💖

5 kwiecień 2019

We are using the Free plan since beggining and all is perfect. The support center works very quickly and is always ready to help. They did integration for us in Shopify website, so we did not experience any inconveniences such as crashing our theme. Good job, thank you !

T.I.C.SHOP
Czechy
Około 3 lata korzystania z aplikacji
11 marzec 2020

Great App and super lovely people who help so fast and can customise it so well. Would highly recommend

Le Beauty
Australia
Około 3 lata korzystania z aplikacji
Edytowano 17 sierpień 2021

I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.

Morandi Homeware
Nowa Zelandia
Około 3 lata korzystania z aplikacji
Growave odpowiedział(a) 17 sierpień 2021

Hey dear team at Morandi Homeware 🌺!

Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

Wish you a happy Growaving 💗!

Edytowano 15 grudzień 2021

Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. -----------------------------------------------------------------------------------------------
Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then.
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PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!

Jest Paint Store
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Growave odpowiedział(a) 16 grudzień 2021

Dear team at Jest Paint Store,

Thank you for your review, we’re so glad to hear that we were able to help you😊.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, this review made our day💖!

Edytowano 2 sierpień 2022

Very sleek-looking compared to other review and wishlist apps. Great customer support even while on basic. Thanks to Tina and Alex for the quick revert with requests to modify theme! They even reached out first when they noticed I changed theme, and needed help with re-integration.

radacollab
Filipiny
Około 3 lata korzystania z aplikacji
4 wrzesień 2020

Amazing customer service - they are always so helpful with any questions I have! Great, easy to use rewards system too! Highly recommend!

Tessellate.Co
Singapur
Około 3 lata korzystania z aplikacji
Growave odpowiedział(a) 6 wrzesień 2020

Thank you for a lovely review,Tessellate.Co✨
We are so happy you liked the Loyalty and Rewards program. Our main goal is to help merchants to engage with visitors and turn them into loyal customers.

We believe in building straightforward and effective platform and it's such a pleasure it reflected on you😊

Edytowano 19 marzec 2020

This app is great. All the features are working well. Especially the customer support is awesome. They response my request right away. It's awesome. I've running three Shopify store with this apps successfully.

One Wholesale
Kanada
Około 3 lata korzystania z aplikacji
Edytowano 20 styczeń 2020

The service is outstanding!! Very quick and responsive. I needed a minor customization and they did it in a matter of minutes after my request. Attentive, responsive, and accurate! 5 stars + 2 thumbs up!!!

Igigi1
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
17 sierpień 2023

Growave is a game-changer for my Shopify store! A1 support, lightning-fast fixes! Color issue resolved in a flash!

Sunshine Royalty Boutique
Stany Zjednoczone
Około 3 lata korzystania z aplikacji
Growave odpowiedział(a) 19 sierpień 2023

​Dear team at Sunshine Royalty Boutique,

We really appreciate you taking the time to leave us a review! Your review is a great way to let us know we’re on track for making our customers smile!
It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team. 💗

​Let us know if we can do anything else for you. ✨

Janat,
Growave Support Team.