Recenzje (2 136)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
1 czerwiec 2022

one of the most excellent app with amazing customer service and support I tried several apps but this one is the best

KANYMANI
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Growave odpowiedział(a) 1 czerwiec 2022

Hi KANYMANI team,

Thanks for your feedback. You literally made our day great! Thank you so much for such warm and kind words😇. We at Growave always strive to be proactive, as your good experience with us is our top priority!

Thank you for taking time out of your day to leave us this super kind review🤗

21 maj 2015

Great app. A lot of options. Staff very supportive. All recommendations.

Fancy Jewellery
Serbia
9 miesięcy korzystania z aplikacji
28 kwiecień 2022

I do have always a nice prompt support with Alex. The feature from this App are really complete. Recommended

Cartouches Certifiées - Certified Cartridges
Kanada
9 miesięcy korzystania z aplikacji
Growave odpowiedział(a) 29 kwiecień 2022

Dear Cartouches Certifiées Team 😍,

We would like to thank you for your awesome feedback 🥳🤞.

It is very nice to read and know that we are providing a qualified product and reliable support for our beloved merchants for reason! 😋😍

Looking forward to assisting you further! 👏

2 marzec 2023

amazing costumer service!
the team is extremely helpful from the beginning to the end.
we are very excited to work with them!

Valentina Shah
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Growave odpowiedział(a) 2 marzec 2023

Dear team at Valentina Shah✨,

We really appreciate you taking the time to leave us a review, Carlotta.
These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you💖.

29 maj 2023

Customer support is very helpful and patient. They will fix your requests accordingly. Appreciate!!!

Cotteahk
SRA Hongkong (Chiny)
9 miesięcy korzystania z aplikacji
Growave odpowiedział(a) 29 maj 2023

Hey, the team at Cotteahk!

Thank you so much for sharing your feedback and rating as 5 stars app.🙌
We love what we do and will continue to serve you at a high standard level. 💖

Stay with us and enjoy Growave! ✨

24 listopad 2014

Great App !! Easy to integrate. The team is really help full as i have no knowledge of coding and were very fast in helping me integrate everything the way i wanted !

Nifty Medical Supplies Inc
Kanada
9 miesięcy korzystania z aplikacji
Edytowano 3 luty 2015

The best app on Shopify to socialise an e-commerce store. The perfect app for creating viral engagement, collect leads and drive social sales. Shoppers love to play with the live feed and with their social profiles ! The app is fully customisable in css and the design can match the feel and look of your website. With some more code is possible to integrate the app with some other applications sold on Shopify. Socialshopwave support is always ready to help for integrations and tweaks you may need and they answer even during the weekends. Waiting for more cool stuff from Eldar, Anton and their team at Socialshopwave !!
And... if , one day, you want to uninstall the app just contact Anton and Eldar, they will help you, avoiding to mess your liquid code in Shopify.

Moooh!!
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
16 grudzień 2014

It's not only the App that's great, but the technical support team too. They actual wrote to me, offering their support for free and it was quick. I'm loving it!!! The App increases my store's visibility

The HairBox
Irlandia
9 miesięcy korzystania z aplikacji
6 listopad 2014

Fantastic idea and great execution. The team at SocialShopwave has been very helpful to my questions and has provided great support thus far! Excited to see what the new updates will be...

I'd like to see star ratings on product thumbnail and a better mobile web display for responsive themes. Keep up the good work!

Chay Inc.
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Edytowano 4 maj 2023

I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!

EcoKidsLand
Belgia
9 miesięcy korzystania z aplikacji
Growave odpowiedział(a) 7 październik 2022

Dear team at EcoKidsLand,

Thank you for taking the time to update your review, our team highly appreciates it! 😇

Please be assured that we took into account your feedback and made a huge effort to improve the skills of our Support team. Thank you for helping us to be better ✨.

We truly believe that you won't face any issues you mentioned in your review since our team sincerely regrets about them and already eliminated them.

Please feel free to reach out if any time. The support team is 24/7 is here to assist you. 🙌🏻