Recenzje (1 180)
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I love that I can manage review, wishlist and rewards in one single app. I like how it looks, the setting is very simple, however, I do hope there are more settings available on how the widget display on the website.
Hi Yang and the team at Forestwest AU,
Thank you so much for your kind and thoughtful review! 🌟
We’re absolutely delighted to hear that you’re enjoying Growave and finding value in being able to manage reviews, wishlist, and rewards all in one place. It truly means a lot to us to know that the app is not only working well for you, but also looks good and is easy to use.
We also really appreciate your honest feedback about the widget display settings — it’s suggestions like yours that help us improve and continue building a better experience for our merchants. I’ve shared your thoughts with our product team so they can take it into consideration for future updates.
Thanks again for being a part of the Growave family — we’re always here if you need anything or have more ideas to share!
Warmest regards,
Growave Team 💙
I've been using Growave since 2020, and have nothing but good to say. They LISTEN, are incredibly responsive, and also have this intangible common-sense quality where they just "get it". I think this might be the best company I have ever worked with, and by FAR the best support.
Dear team at the Fig Love Clothing Co.,
We sincerely appreciate you sharing your feedback! It’s truly rewarding to know that you’ve been with Growave for so long and have had such a great experience with us. 🤩
It’s wonderful to hear that our support has been valuable to you and met your expectations. We believe that great customer service is more than just answering questions—it’s about building trust and lasting relationships, and your kind words mean a lot to us.
Thank you for your trust and support over the years. We’re grateful to have you as part of the Growave community and look forward to continuing to support your success. 🙌
If you ever need anything, we’re always here to help!
Best regards,
Growave Support Team
I'm extremely satisfied with this customer service experience. The representative was friendly, responsive, and very patient in listening to my concerns. They were able to quickly and accurately identify the problem and provide a helpful solution. The entire conversation felt smooth and respectful, making me feel truly valued as a customer. Every question I had was answered professionally and promptly, which gave me great peace of mind. Thank you for your excellent service—please keep it up!
Hello Goelia team 🤗,
Thank you so much for your wonderful 5-star review! 🌟 We're absolutely thrilled to hear that you had such a positive experience with our customer service team. It's great to know that our representative was able to assist you in a friendly, responsive, and professional manner. Your kind words truly mean a lot to us and serve as great motivation to keep providing the high level of service you deserve. We're always here if you need anything in the future. Thank you again for your trust and support! 💛
Warm regards,
Ainura
Customer Support Team
I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered.
Honestly, it is just the dashboard UI update and the features generally remain the same. For me to enjoy the same set of features (VIP tiers, custom address to send email, etc), I will need to upgrade to their Growth plan, which is $149/month!
That's like 16x more expensive. We are a small brand and have two stores, and it is way over our budget. I wrote in to ask the support and was told if I chose not to upgrade my plan, the dashboard would be blocked and the widgets will be disabled on your site.
I am happy to see that Growave.io has grown to what it is now, but shouldn't you also take care of your early loyal customers? I wish that you had a better way to handle this as many other companies would still honor the grandfathered plan even if they introduced the price plan change (maybe without the newer features)
Truly disappointed.
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UPDATE: Binazir from Growave reached out to us and helped us to transition smoothly to the new version 2.0 upgrade. We are thankful for her responsive reply and ensuring everything is working accordingly.
Hi, the team at IREN Shizen,
Thank you so much for updating your review! I’m glad I could assist you with the transition to version 2.0 and ensure everything is working smoothly. If you ever have any questions or need further support, I’m always happy to help!
Best regards,
Binazir
Head of Customer Support Team
The team at Growave have been amazing. The app is getting better with the new version and with every question the support is super fast. So far great experience!
Dear NUDE USA team,
Thank you so much for your kind words and for taking the time to share your thoughts! It truly means a lot to our entire team. 🙌
We’re constantly working on improving the app and making sure that our users feel supported at every step, so hearing that your experience has been smooth and positive is incredibly rewarding.
If there’s ever anything else you need or if you have suggestions as you continue exploring Growave 2.0, please don’t hesitate to reach out — we’re always here and happy to help!
Warmest regards,
The Growave Team 💙
I’ve been using Growave for a while now, and I couldn’t be more impressed. It's packed with features that help boost engagement and sales. But what really stands out is their customer service. Every time I've needed support, the team has been super responsive, friendly, and genuinely helpful. They go above and beyond to make sure everything runs smoothly. Highly recommend Growave to anyone looking to elevate their e-commerce experience!
Hi, team at Parnell Baby Boutique,
Thank you so much for your amazing feedback. It truly means the world to us to hear that you’re enjoying Growave and that our team has been able to support you effectively. We’re always striving to provide the best experience, so knowing that our features and customer service have made a difference for you is incredibly rewarding.
We’re grateful to have you as part of the Growave family! If you ever need anything, don’t hesitate to reach out—we’re always here to help.
Thanks again for your support and for recommending us! 😊
Best regards,
The Growave Team
Literally the best loyalty app ever for Shopify.
Has everything you need..
- Points & redemption
- customer QR code + loyalty integrated to accounts
- wishlist with back in stock and sale notifications
- product reviews!
Connecting Growave to Klaviyo(mailchimp alternative) and it's smooth sailing from there.
Eldar and his team will also give you the time of day unlike other developers when it comes to support. You guys have a life long customer!~
Dear Tom at the Planted Aquaria team,
Thank you so much for your kind words and for taking the time to share your experience!
It truly means the world to us to hear that our app has been such a valuable addition to your Shopify store. ✨
We work hard to provide a seamless and feature-rich experience, so knowing that you’re enjoying it makes us incredibly happy. Customer support is at the heart of what we do, and we’re always here to ensure you get the assistance you need. 🙌
Your support and trust in us are greatly appreciated, and we’re beyond thrilled to have you as a lifelong customer!
If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to reach out.
Wishing you continued success, and we look forward to growing together! 🚀
Best regards,
The Growave Team
Very quick response to my problem. It was also solved immediately with an explanation of what I needed to do. I can highly recommend the customer service.
Hi Wisibricks.ch team,
Thank you so much for the wonderful review! 😊 It truly means a lot to us to hear that you’re happy with our app and the support we provide.
Your kind words made our day, and we’re incredibly grateful to have merchants like you as part of the Growave family. If there’s ever anything you need or any feedback you’d like to share, we’re always here and happy to help!
Wishing you continued success and lots of happy customers! 🚀
Best wishes,
Vlad
Growave Support Team
Really proffesional team behind the app. Functionality is awesome, updates are constant, guys are keeping up with the trends. I sincerely recommend this app to everyone who want to take their stores to the next level. That's easy with this app.
Hi Ambient Lounge team,
Thank you so much for your kind words and for sharing your experience! ✨
We're thrilled to hear that you’re enjoying the app’s functionality and continuous updates. Our team is dedicated to staying ahead of industry trends to ensure you always have the best tools to grow your store.
Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any assistance or have suggestions, we’re always here to help!
Wishing you continued success! 🙌
Kind regards,
Growave Support Team
Very good costumer service! Really happy with this app and looking forward to grow together!
Dear Lotus Piercings NL team,
Thank you from the bottom of our hearts for your wonderful feedback! 💛
It truly means a lot to us to hear that you’re happy with both our app and the customer service we provide. Knowing that we’ve been able to support you and contribute to your growth is exactly why we do what we do.
We’re incredibly excited about the journey ahead and feel honored to be a part of your success. Please know that we’re always here for you—whether you need assistance, have feedback, or just want to share your wins with us.
Thank you again for your kind words and trust. Let’s keep growing together! 🚀
Warmest regards,
Sergio
Growave Support Team