Fidelidade, Avaliações Desejos , 1.912 avaliações
I have been using Growave now for over year and just absolutely love. Customer service is top notch. The team was able to resolve a problem I was having with the review slider in my theme and they resolved it so quickly. You can even get on a zoom call which honestly is the best part when needing tech help. Thank you Nurila and Aidana!
Hey, Diana and the team at Never Alone Candles!💕
We are incredibly grateful that you took the time out to leave us a 5-Star review, We are very happy that your experience with our app is Amazing. 😍
We will do our best to continue our service delivery at a high level. 🙌
Happy Growaving. ✨
Amazing product! Backed also by an amazing team, super helpful and with quick replies and fast implementations. There are a lot of components to the app and you'll need to spend some time to make sure that you set it up correctly, but well worth the time and effort
Hi Dean and Afrioz Pty Ltd Team!
Thank you so much for taking the time to leave us a fantastic 5-star review for our app. We are thrilled to hear that you had such a positive experience, and we truly appreciate your support and feedback. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we have met and exceeded your expectations 🤩.
Should you have any further suggestions or requests, please do not hesitate to reach out to us. We are always eager to improve and provide an even better experience for our users 😊.
It can be challenging to locate a product that not only provides an array of features but also maintains a high-quality, efficient and friendly technical support team. That said, I am delighted to report that this app surpasses expectations in both categories.
Dear ohmyblonde Team,
Thank you for taking the time to leave us a 5-star review! 🤩
Our team is glad to hear that you had a positive experience with us and that we were able to meet your expectations. Your kind words inspire us to provide excellent service.
Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime!
Happy Growaving!💙
This app is a must have if you are looking to offer loyalty rewards for your store. Affordable pricing with excellent features all in one app.
Edited: I updated my review to 5-star. Turns out customer support tried to get back to my query but I couldn't receive the emails. My bad :)
Dear team of NailMarket & Co ☺️!
We appreciate your taking the time and let us know more about your experience ✨!
We are glad to hear that your app meets your expectations!
As for the support team, please let us assure you that we take all your customers' requests seriously equal and the team works 24/7 to serve as fast as we can.
We have tried to reach you via email 3 times, but seems you haven't received them.
Please check all your folders (spam, promotion, etc.).
Looking forward to hearing from you 🙌🏻!
Growave is an exceptional app that efficiently fulfills its purpose, eliminating the need for three separate apps. The support team is notably proficient, with Aidana standing out due to her swift responses, clarity, and precision.
Dear team of Prime HODL,
We’re so grateful that you took the time to share your feedback with us 🥰. It’s our pleasure to serve customers like you ✨. You motivate us to be better!
Please let us know whenever you need our help 🙌🏻!
This app is great! It does the job of 4 other apps we were using and paying for individually. It is saving us a huge amount over the course of the year. And the support is outstanding! We needed customization and the team at Growave was super helpful, quick, and really awesome to deal with. Very responsive team, we feel fortunate to have found this app! Thank you Growave!
Dear Whimsy Stamps team,
We are very grateful for your wonderful review! 💕
Thank you for your kind words.
Our team is passionate about providing all of our customers with outstanding experiences. We hope to continue to provide the same excellent experience.
Please feel free to contact us if you have any inquiries, our team is always happy to help. 🥰
Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.
Hi team of Yeppo & Soonsoo!
Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!
Please reach out at any time when you need our team's support. We are always here to help you!
英語ができない日本人ですが問題なく使えます
管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます（私は英語は全く使えません）。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。
ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。
Dear Noblechairs Team,
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩.
Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you.
If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.
Do not leave negative review - for your peace of mind.
No notification when you exceed your orders limit. You are out of answers when customer asks you how to apply reward, because you have no clue and have dig it out. Points aren't calculated correctly in British Pounds. You'll have to adjust every order (when customer spotted) manually.
If you want pease of mind, please do not leave negative review.
I have my all windows closed from incoming calls and emails from this corner shop.
Dear Vapesavers team,
We value our customers' opinions and would like to thank you for bringing this to our attention. Moreover, we’re sorry to hear of your less-than-satisfactory experience with Growave and hope you will accept our sincerest apologies. 😢
Regarding your feedback about the order limit, please kindly be informed that we send three email notifications every month if the merchant exceeds the order limit. Also, we have a notification directly in the Admin panel in order for our merchants to be informed.
I would like to mention that for self-study of our app, our team is constantly updating the knowledge base, where you can find answers to your questions. In addition, our customer support team is available 24/7 in order to assist you with all of your queries. 🤗 🙏
Concerning the currency Setting, our app relies on the base currency set in your Shopify Settings, and it converts the amount at the market exchange rate based on that setting. If you allow us the chance to speak with you at your earliest convenience, we would like to make it right so we can get this sorted out as soon as possible. 🙌
Love working with Growave! They are supportive and quick to answer our questions. We've had many meetings and custom dev requests and they've been FANTASTIC!
Dear StyleMeGHD team,
Thank you for having time and leaving us that wonderful review!🥰
Our customers' feedback guides our business and helps us keep improving the service we provide.🤗
Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime!
Happy Growaving!💙