Fidelidade, Avaliações Desejos , 2.011 avaliações
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Great app for managing wishlists and points rewards, very helpful. Worth noting the positive experience with the operator Janat, who assisted us excellently in resolving some issues.
Dear Mayermoover team,
Thank you so much for your 5-star review! 😍 We greatly appreciate your positive feedback and are delighted to hear that our app has helped manage wishlists and rewards.
I'd also like to extend our gratitude for your mention of our customer manager, Janat. We take pride in our team's commitment to providing excellent support, and your positive experience with Janat reinforces our dedication to delivering top-notch service.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 💖🤗
Best regards,
Begaiym, Reputation Manager
I don't write reviews a lot, really. But Growave helps me way more than they should, or what I expected from them, with the integration of their app in my custom design. Whatever I ask, they will do everything in their power to solve the problem. That is customer service that is very rare, but I appreciate it. I would recommend it to anyone.
Hi Michel and team of BezigeBijtjes,
Thank you so much for taking the time to leave your feedback 🤩!
We are so happy to know that we were able to exceed your expectations and meet your wishes✨😊!
Please drop us a line if you need further assistance ❤️! We are always happy to assist you!
Aidana,
Growave Support team.
I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!
Dear team at Fossil Farms,
Thank you for your time and for leaving us a 5-star review!
Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible ❤.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you!
Anna,
Growave Support team.
good support
Dear team at Herzschmuck Schweiz,
Thank you for sharing your 5-star review! We're grateful for your feedback and thrilled that you've chosen us. Your decision holds great significance, and we're dedicated to ensuring your online shop's seamless operation. Moving forward, we are focused on continually enhancing your experience with us. Our support team is always at your service, ready to assist whenever needed. 🥰
Begaiym, Reputation Manager
Absolutely horrible experience for my customers and myself ever since installing this app. Be prepared for a LOOOOOOOOOTTTTTTTTTTT of wasted time trying to get customer support to actually help you get anything done when there's an issue- they just want to blame it on Shopify when it's really all on their end
Dear Jetana and Nightmare Before Stitches team,
Thank you for taking the time to share your feedback about our app. We value all input from our users, and we're sorry to hear that you had a less-than-satisfactory experience.
We understand your frustration and want to assure you that our team is actively working on addressing the issues you've mentioned. Our goal is to continuously improve and enhance our app to meet the needs and expectations of our users.
We were trying to contact you, but could not get any answer, thus it would be awesome if you could give us more information or get in touch with our support staff so that we can better understand the precise issues you ran into. We would appreciate the chance to address any issues you may have and provide you with immediate assistance. We are available for you 24/7.
Your feedback is invaluable in helping us identify areas for improvement, and we take your comments seriously. We'll use this as a learning experience to make our app even better.
Thank you again for your honest feedback. We hope you'll consider giving our app another try, and we look forward to providing you with a more positive experience in the future.
Aziz,
Growave Support team.
Great app for loyalty programs and wishlist creation! Very intuitive, easy to use on both ends! Growave team is also extremely helpful in solving all sorts of issues - smooth communication, timely responses and fast problem solving. Highly recommend it! I've tried a couple of similar apps and so far Growave is the best, definitely worth it.
Dear team at Preloved Branded,
Thank you so much for your kind words! We are thrilled that you enjoyed our app and had such a great experience with our support team🥰.
We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for sharing your experience and for choosing Growave🙌🏻!
Janat,
Growave Support team.
Superb apps! Compliance with Online Store 2.0
Great customer service and support team to help us integrate and customize with our new theme.
Hi, Eric and MPHOnline team,
Thank you so much for your kind words 🤗! We're thrilled to hear that you're enjoying our app.
Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you in integrating and customizing the apps with your new theme.
If you ever have any more questions or need further support, please don't hesitate to reach out. We're here to help and ensure you have a seamless experience with our product 😊.
Thanks again for your feedback and for being a valued customer! We look forward to continuing to serve you.
Best regards,
Masha
Growave Support team.
- CSV import function is not working.
- No instant chat support. You can only submit your questions and wait.
- All email to your customer will only send out from noreply@socialshopwave.email, instead of your own email domain unless you pay for the VIP plan.
Dear Starry Ferry Books team,
Thank you for sharing your feedback with us. I sincerely apologize for any inconvenience you've experienced, and I appreciate your patience and understanding. Your satisfaction is our top priority, and we are committed to addressing your concerns.
Regarding the CSV import function, we understand the importance of this feature, and we apologize for any inconvenience it may have caused. Our support managers have already reached out to you to assist with the import process. If there are any specific details or inaccuracies in the data causing the issue, please let us know, and we will do our best to resolve it promptly.
We understand your frustration with the lack of instant chat support. Unfortunately, live chat is not available on your current plan. However, our email support is operational 24/7, and our support team is ready to assist you promptly. 💗
Regarding the sender's email address, we apologize for any confusion. The option to customize the sender's email address is a feature available with our Growth plan. We understand the importance of branding, and we regret any inconvenience this may have caused.
Once again, I apologize for any inconvenience, and we appreciate your feedback as it helps us improve our services. Unfortunately, despite my attempts to reach out to you several times, I haven't received a response. I would be delighted to connect with you and discuss all your questions. I'll be eagerly awaiting your response.
Best regards,
Begaiym, Reputation Manager
I would definitely recommend this app because it is literally so easy to set up and install.
This is my first time building a Shopify store and I am not very good with computers but the support team always help me with every question and request I have.
I am based in Japan though I do not feel like there is a time difference.
They respond so fast as well!
I do not even remember how many times I asked for their help and they have helped me every time.
Thank you for you service and support, Growave team!
Hiya, La douceur Team!✨
From the bottom of our hearts, thank you for leaving such a fantastic review. 💜
It's nothing but a pleasure to assist a customer like you and provide you with the best service. It's you who makes us powerful, so consider us fans! We do appreciate that you are our customers, and moreover, the loyal ones. 😘
I hope you will keep gifting the world comfort and from our side, we promise to help you with that! Take care. 🙌
Nurila,
Growave Support Team!
The ability to complete all necessary functions in one app and the prompt support made it possible to launch by the deadline.
I thought it was a great app!
Dear team at 読み放題サービス｜東洋館出版社,
Thank you so much for your kind and compassionate words! 🤗🌸
I am incredibly happy to see such a wonderful testimonial! We are honored to serve such a great client and help you grow your business in a timely manner. 🙏
We always try to respond quickly to any requests from our customers and solve them in the best way possible.
Thank you very much for choosing us! 🥰
Nurila,
Growave support team. ✨