Classificação geral
4,8
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
10 de junho de 2023

Integrating this app into my store was a breeze. The app seamlessly integrates with my website and other marketing tools, ensuring a smooth and cohesive experience. I didn't need any technical expertise to set it up, and the support team was always available to assist whenever I had a question.

Zephyrux
Jordânia
Aproximadamente 1 mês usando o app
Growave deixou uma resposta 10 de junho de 2023

Dear team at Zephyrux,

​Thank you so much for taking the time to leave us a 5-star review❤️.
We're glad that customers like you are having a great experience using Growave. We’re here for you anytime✨.

Aidana,
Growave Support Team!

10 de outubro de 2022

Very great, helpful and fast response customer service!!!
Also, this APP works very well with our site. Definitely recommend for everyone who is looking for APPs with similar function

Kaleidos Makeup
China
Aproximadamente 1 ano usando o app
Growave deixou uma resposta 10 de outubro de 2022

Dear team at Kaleidos Makeup🙌🏻,

We’ve passed your wonderful review on to our team at Growave✨.
Thanks so much for taking the time to leave a review about our service. Our customers' feedback guides our business and helps us keep improving the service we provide❤️.

11 de julho de 2023

Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out

BLK & Company
Estados Unidos
2 meses usando o app
Growave deixou uma resposta 13 de julho de 2023

Dear BLK & Company,

My deepest regards to you for your excellent review!

Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. 💕 The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. 😊

Thank you so much for your trust! We will always support you and provide you with the best service.

Saule,
Growave Support team! 🌸

10 de fevereiro de 2023

Easy to use and fantastic, fast customer service!! The customer service took the anxiety out of learning yet another Shopify app. Our customers are happy, too, that they don’t have to download anything or keep track of their points. We have an older demographic and it’s worked beautifully.

6th & Broadway Clothing and Decor
Estados Unidos
Aproximadamente 2 meses usando o app
Growave deixou uma resposta 12 de fevereiro de 2023

Hi, Kerri and team of 6th & Broadway Clothing and Decor,

Your kind words keep our hearts warm and inspire us to make great things 🥰! We appreciate your support and trust!

With love,
Growave team ❤️!

16 de janeiro de 2023

Highly recommend app!! I have it over 2 years and helped me a lot to ingress my sales and my cart value. the customer service is amazing and super fast. they helped me on day Sunday, with a code in my site and i'm very grateful for this. Thank you people you are fantastic !!!!

3rd Floor
Grécia
Mais de 2 anos usando o app
Growave deixou uma resposta 16 de janeiro de 2023

Hey, Eleni and the team at the 3rd Floor! 🤗

I highly appreciate your kind words 🥰. You motivate us🤞
Our merchants deserve the service from our side 24/7 hours and we do our best to provide a great experience with our app. Stay with us and we will make everything for you. 😊

Happy Growaving! ✨

15 de agosto de 2023

The customer service is really nice, and they helped me quickly with the style changes I wanted. The app setup is also pretty straightforward. Overall, it's really good and I would definitely recommend it.

YOUNGER
Taiwan
5 dias usando o app
Growave deixou uma resposta 16 de agosto de 2023

Hi, the team at Younger,

We're thrilled to hear about your positive experience with our customer service and app setup! It's fantastic to know that our team was able to assist you promptly and efficiently with the style changes you had in mind. We've put a lot of effort into making our app setup user-friendly and straightforward, so we're delighted that it met your expectations.

Thank you so much for taking the time to share your feedback. We greatly appreciate your recommendation and are here to support you whenever you need assistance.

Your satisfaction is our priority, and we look forward to continuing to serve you with excellence.

Stay productive with us,
Ayana from the Growave Support team.

11 de setembro de 2023

I had some issues with the app when I migrated themes, but support was able to get everything reinstalled and working better than before. The app itself if very easy to use and the UI is simple to navigate. If you need help with anything, their support is top notch.

MorningWood Co.
Estados Unidos
Mais de 1 ano usando o app
Growave deixou uma resposta 12 de setembro de 2023

Dear MorningWood Co. team,

Thank you so much for your 5-star review. We appreciate you taking the time to share your feedback. 🤩
Your kind words about our app and support team are really appreciated. We will do everything we can to ensure that your business continues to grow and succeed. 💖

Begaiym,
Reputation Manager!

31 de outubro de 2022

Have ran into issues with Growave time and time again over the last 2 odd years of using the app, and their live chat team seem to never be able to give me clear cut answers. The same one liner is always used , "let me forward this to our developers and get back to you when we receive a reply." They've recently updated the app and are now sending "system notification" standardised emails to your customers BUT you are unable to access these emails to customise them to suit your brand. The reason given was "if we change these templates for you, we will have to change it for everyone else". So in essence, you are unable to see what they send to your customers which makes no sense. There are a number of other issues with this app that I won't go into detail here, but overall I would not recommend this app for its lack of customer service and lack of customisable functionalities.

AJ Craft Supplies
Austrália
Quase 2 anos usando o app
Growave deixou uma resposta 4 de novembro de 2022

Hi, the team at AJ Craft Supplies, 

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with Growave😔.

Being known for our great customer service, we would like to make things right. I will forward your feedback to my management and we will work on improving the qualifications and professionalism of our employees in order to provide helpful assistance to your customers😊!

Regarding the issue with the customer receiving the emails, I'd like to kindly let you know that all of the emails are triggered based on the actions made by the customers. Moreover, we are working on adding the possibility to edit the "System notifications" and we will do our best to launch it as soon as possible. Thank you so much and hope for your understanding 🙏.

By the way, I contacted you via live chat and was not able to receive an answer. Could you please kindly check it and let me know your thoughts?🙌🏻

We value our customers' opinions and would like to thank you for bringing this to our attention💙.

 

18 de maio de 2023

Amazing product! Backed also by an amazing team, super helpful and with quick replies and fast implementations. There are a lot of components to the app and you'll need to spend some time to make sure that you set it up correctly, but well worth the time and effort

Afrioz Pty Ltd
Austrália
1 dia usando o app
Growave deixou uma resposta 18 de maio de 2023

Hi Dean and Afrioz Pty Ltd Team!

Thank you so much for taking the time to leave us a fantastic 5-star review for our app. We are thrilled to hear that you had such a positive experience, and we truly appreciate your support and feedback. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we have met and exceeded your expectations 🤩.

Should you have any further suggestions or requests, please do not hesitate to reach out to us. We are always eager to improve and provide an even better experience for our users 😊.

27 de fevereiro de 2023

This app is a must-have. So many key features to help your store grow with new customers. On top of that, the customer support is great. They are always willing to help and fix any issue you have. Thank you!

Life's Good Da Brand
Estados Unidos
8 meses usando o app
Growave deixou uma resposta 27 de fevereiro de 2023

Hi, Life's Good Da Brand team,

Thank you a lot for leaving us such a wonderful review! 😍
We are happy to know you enjoy your experience with Growave and are all here to provide excellent service!
And hearing that our app helps you to grow your business is the best reward for us.
Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance 😊

Happy Growaving!💙