Recensioner (2 162)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
15 november 2024

Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !

Phi 1.618 - maison de haute maroquinerie française
Frankrike
Mer än ett år användning av appen
Growave svarade 16 november 2024

Hello there,

Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.

In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

12 januari 2025

I will recommend this plugin to others. I really value the speed at which customer service handles inquiries, and they’ve done an excellent job in this regard.

Eureka Ergonomic
USA
2 månader användning av appen
Growave svarade 14 januari 2025

Dear Eureka Ergonomic team,

Thank you so much for your kind words and for recommending our app to others!🌟

We’re thrilled to hear that you value the speed and quality of our customer service.
Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving.❤️

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Customer Support Team

6 december 2024

I am using the free version and it's already awesome with tons of features available. My main purpose for this app is for the reward system and reviews.
Recently, I have encountered a problem with the reviews layout/UI on my store page, the staffs, especially Kani and Janat, they are extremely helpful and had helped me sorted out my concern within two days time.
With that, there's no reason for me not to write a review to praise the support staff and the easy to use, features packed app.
Keep up the good work guys! <3

TzunaBee
Malaysia
4 månader användning av appen
Growave svarade 7 december 2024

Dear TzunaBee team,

We truly appreciate your kind and thoughtful feedback! It’s fantastic to hear that you’ve been enjoying the app and that our features are supporting your business in the way you hoped. 🥰
Our team is always dedicated to providing friendly and effective support, and your acknowledgment of our efforts really inspires us to continue improving and delivering the best experience possible.

We’re also thrilled to hear that you find the app user-friendly. We’ve put a lot of effort into ensuring the interface is simple to navigate and the features are effective, so it’s incredibly rewarding to know that it’s making a positive impact for you. We’re always working to enhance the app, and your feedback plays a key role in helping us create even better experiences for our users. 🤩🙌

We really appreciate you taking the time to share your thoughts with us. Your feedback not only boosts our morale but also helps us understand what users value most, which is crucial as we continue to develop and enhance the app. Thank you for being such a supportive user, and we’re excited to continue serving you in the future.
Please don’t hesitate to reach out if you ever need further assistance or have any more suggestions – we’re always here to help! 💕

Warmest regards,
Customer Support Team

23 oktober 2024

I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!

HANNAH CANVAS
Kanada
Nästan 4 år användning av appen
Growave svarade 24 oktober 2024

Dear Tran Thao Van and the team at HANNAH CANVAS,

Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through!

If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙

Janat,
​Customer Support manager

18 december 2024

Good app! The customer service reply to me & solve my issue very fast!

cofoglobal
USA
2 månader användning av appen
Growave svarade 19 december 2024

Hey, the team at COFOGLOBAL and Tony,

Thank you so much for your kind words and positive feedback! 😊 We’re thrilled to hear that you found our app helpful and that our customer service team was able to resolve your issue quickly. Providing prompt and efficient support is our top priority, and it’s always rewarding to know we’ve made a positive impact 🫶🏻.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here for you! 💙

Best regards,
Customer Support Team

21 januari 2025

A wonderful loyalty app, easy to set up and the customer service is also very responsive and helpful. Recommend!

Vplab Nutrition
Lettland
15 dagar användning av appen
Growave svarade 22 januari 2025

​Hello Vplab Nutrition team!

Thank you for your feedback on our app and 5-star review!

We’re thrilled to see that you really like our app! Your rating is very important to us, and we strive to improve it every day, bringing you new features to enjoy. Let’s grow together!
Thank you so much for choosing us!

Kind regards,
Customer support team

29 november 2024

Great app and great customer service! Super recommend them.

EORA EYEWEAR
Brasilien
Ungefär en månad användning av appen
Growave svarade 30 november 2024

Dear team at EORA EYEWEAR,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. 💕

Your feedback is greatly appreciated, and it motivates us to continue providing excellent service and improving our app to meet your needs. If you ever have any more questions or suggestions, please don't hesitate to reach out. 🤗

Ayana,
Customer Support Manager

Redigerat 11 oktober 2024

Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.

Ethical Nutrition
Storbritannien
Ungefär 2 år användning av appen
Growave svarade 10 oktober 2024

Dear team at Susanna Falken Jewellery🌺,

Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!

Thanks for choosing us🙏🏻!

Ainura,
Customer Support Manager

11 oktober 2024

This app has lot of features, support is top notch!! They help beyond expectations.

Kitchen Switchen
USA
Mer än ett år användning av appen
Growave svarade 12 oktober 2024

Dear team at Kitchen Switchen,

Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰

If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out.

Wishing you continued success and lots of joy with the app!
We will always be here to support you, dedicated to helping advance your thriving business. 🌟

Warmest regards,
Saule
Customer Support Manager

7 oktober 2024

We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)

UStar Cosmetics
Myanmar (Burma)
Nästan 2 år användning av appen
Growave svarade 8 oktober 2024

Dear team at USTAR Cosmetics,

Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊
It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us!

Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨

Warmest wishes,
Ayana
Customer Support Manager