Recensioner (2 136)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
13 januari 2022

The customer support is amazing and they always reply right away. I love how they always are very detailed about the steps to follow!! LOVE THIS APP!! Alex from customer support is the best!!

Biosophy
Japan
Ungefär 2 år användning av appen
Growave svarade 13 januari 2022

Hi, Team of Biosophy🌞

Thank you for providing feedback on your recent experience at Growave. We take pride in providing a clean and comfortable experience for all of our customers, so the whole team of ours appreciates that you noticed. And of course, we will make sure to pass your kind, warm, and just awesome words to Alex, he will be happy to know your great experience with us🥰🥰

Our entire team here works hard todeserve our customers` loyalty and we are thrilled to have +one, yours🤗

We wish you many more years of happiness and look forward to seeing you again soon🤞🎊

Redigerat 4 april 2023

I had some questions and the team were so quick to respond and extremely happy to help. Best service!!!

R&N Collective
Australien
Ungefär 2 år användning av appen
Growave svarade 4 april 2023

Hey, the team at R&N Collective! 🙌

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work! 🤗

Happy Growaving! 💖

Redigerat 25 mars 2020

Absolutely amazing! The growave team is a pleasure to work with! Very professional and exceptional customer service!
My favorite Shopify app so far!

Azul Boutique
Barbados
Ungefär 2 år användning av appen
Redigerat 25 februari 2021

Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.

Aria Lattner
USA
Ungefär 2 år användning av appen
Redigerat 8 januari 2024

Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns.

Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.

Chewy Pawz
USA
Ungefär 2 år användning av appen
Growave svarade 30 december 2021

Hello, Chewy Pawz team,

Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰

We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you.

Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here.

Thanks for choosing Growave. Here's to more good times together! 🤞💖

Best regards,
Begaiym, Reputation Manager

26 mars 2021

We’ve been using Growave for while. I have nothing bad to say. It’s very well made and their developers and CS are extremely responsive and accommodating.

Flipcrêpes
USA
Ungefär 2 år användning av appen
Growave svarade 29 mars 2021

Good day team at Flipcrêpes 😍,

Thank you for being our valued customer. It has been a pleasure to serve you. It's In a World, filled with so many choices and possibilities, we thank you for selecting us.

Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day.

Once again thank you very much and please kindly be informed that we are always here for you ❤️

28 januari 2021

Without question, the customer support is really outstanding. They have been very helpful and answered all my queries. Even helped set up the app for me. I love the integration of the social login app into my store and I like it. Thank you so much.

Hideki Ocha
Filippinerna
Ungefär 2 år användning av appen
Growave svarade 28 januari 2021

Hi team at Hideki Ocha, 🤗

We are extremely happy and grateful for your time and review. Thank you so much for the support, love, and appreciation that you put in these words. If only you knew how much you have inspired us and lifted our spirits, thank you so much for this magnificent contribution.

Day by day we put every effort into Growave and the customer support, we do impossible things possible, and the moment our job is appreciated, we feel so proud and delighted. Thank you so much for giving us these incredible feelings. 💖💕

Always be sure that we are just an email away if you need any assistance. 💌

13 april 2023

Great, responsive support team. Smooth interface as well, with a lot of features packed into one. Excited to see the app continue to evolve

Royal Flooring
USA
Ungefär 2 år användning av appen
Growave svarade 13 april 2023

Dear team at Royal Flooring! 💥

Thank you so much for taking the time to leave us a 5-star review we are so happy that you like our app and that your experience with our app is going smoothly. 👍

Enjoy staying with our app Growave.💜

4 oktober 2021

This has been one of the best customer support experiences we've got in a long time. Not just the app is amazing, but the team behind it is also very professional and experienced. Definitely recommend using Growave to boost your customer engagement and retention. It's one-of-a-kind.

Animegami Store (UK)
Storbritannien
Ungefär 2 år användning av appen
Growave svarade 5 oktober 2021

Greeting of the day team at Animegami Store (UK) 🙋‍♀️!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words 😍🙏🏻. Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you 🥳.

Happy Growaving!

15 februari 2022

This app does a lot very well. What's amazing is that the developers are very happy to help tailor the apps to fit your needs. Their customer service is outstanding!!!!

Trini-T Ministries
Singapore
Ungefär 2 år användning av appen
Growave svarade 15 februari 2022

Good day team at Trini-T Ministries😍

We are so thankful that you found the time and left us that awesome review and rated your experience with us as a 5-star✨!

We are happy to work with you. The whole team at Growave does its best to treat every customer with love and thank you a lot for appreciating and noticing our efforts to make your journey with us wonderful and amazing😇

We feel lucky to have you as our customer!💖

Best wishes,
Growave Team🤞