Recensioner (2 136)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
7 oktober 2020

The customer service is next level. I've recently installed this app and everyone I've engaged with has been so quick to act and just lovely. You've got an A+++ team there.

PrettyPicklesShop
Australien
11 månader användning av appen
Growave svarade 13 oktober 2020

Hi PrettyPicklesShop, thank you so much for taking the time to give us a great rating! 😍

Your opinion is valued greatly and it really helps us maintain an excellent standard of service, knowing that our customers recognize our work. So, thank you too for your support! 😊

4 mars 2022

Alex, the Customer Support Manager provides the greatest customer support out there! Trust me !! He is very professional, helps you with anything and explains you everything very very detailed. My experience with the Growave team is just great!! I sincerely recommend them!

Uppercase.ro
Rumänien
11 månader användning av appen
Growave svarade 9 mars 2022

Dear Uppercase.ro team,

Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers.

We are very happy to have met your expectations 💜.

1 oktober 2019

Amazing customer service! The reviews and wishlist app are awesome and add a level of professionalism to my website!

by [REESEDELUCA]
Kanada
11 månader användning av appen
5 juli 2021

I installed the app since it claimed it would be able to handle not only my store's loyalty program but also Reviews, Wishlists and Instagram. Sure enough, the app is unified with all those aspects. There were some problems with getting it to function as I wanted and even how I wanted it to look in my store but their customer service is top notch. They went within my store's liquid files, the coding that the store runs on, and recoded it so that I could get the look I wanted when I was not able to figure out the coding myself. Wow. Was not expecting that. But it works and it looks great. Every little issue that has come up has been promptly dealt with. Perfect? No. But each time I notice something is off, they get right to fixing it and keep me informed as to the progress. Couldn't ask for more.

Myxzi
USA
11 månader användning av appen
Growave svarade 6 juli 2021

Heya wonderful Myxzi team 💝,

Your words are so priceless and the whole Growave team is just on the ninth cloud from them🤩. How can we not strive to make everything perfect for you when you just being an amazing customer of ours? With your words, we clearly understand how happy we are to have you in our big Growave team 🤗.

Yes, as you have said there is always room to grow and we need to work on many things, but your feedback truly gave us motivation, and working on improving Growave became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants.

We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us 🙌.

16 februari 2021

This app is great. I do run into things every once in awhile where I need help and they are always quick to respond and help out which is huge in my books. Love it

Malie Organics
USA
11 månader användning av appen
Growave svarade 17 februari 2021

Hello, team at Malie Organics,

Thank you for the wonderful review and for taking time to share your feedback with us. 😍

We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you. ✨

Thank you for trusting us. ❤️

23 november 2020

Incredibly helpful and efficient team. I had trouble integrating on my own and they stepped in and organised everything for me!

The Craft Rebellion
Australien
11 månader användning av appen
Growave svarade 24 november 2020

Thanks a ton for writing us this lovely review, The Craft Rebellion! 😍

Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment!

Thank you too, for your kindness. 💖

1 juli 2020

A wonderful app with great, simple, and effective features. Every template is different, so integration is sure to fail, but no worries, these guys have an amazing support team and will get you set up with perfect integration in no time.

Vibe Nutrition
USA
11 månader användning av appen
Growave svarade 23 juli 2020

Thanks so much for your feedback! :)

You highlighted a very sensitive thing by noting the difference of templates and we fully share your opinion. Your kind words have made our hearts completely melt and it's not because of the July heat! ~

Redigerat 1 november 2019

Such great customer service. Amazing help with integration and customization from very friendly people. Two thumbs up from us!

Bjørg Jewellery
Danmark
11 månader användning av appen
28 april 2022

Amazing and friendly onboarding team and ongoing customer support, intuitive, affordable and great all around!

SecGarden Pearl
Hongkong SAR
11 månader användning av appen
Growave svarade 28 april 2022

Hi SecGarden Pearl team ❤,

Thank you for having time and leaving us that wonderful review. It`s such a pleasure to know about your positive experience and to read such warm and kind words🙌.

We will do our best to continue to provide you with the highest level of service and product ⭐.
Thanks again and looking forward to fruitful cooperation!

26 maj 2022

My experience using this app has been great. This is a must-have app for every store that wants to boost its sales and also give their customer the best experience. This app has helped me reduce cart and checkout abandonment by allowing customers to add products to their wishlist, collect reviews from customers via email, and also the ability to reward my loyal customers. The customer support is awesome, swift to respond and always willing to help and assist with any issue.

ruffntumblekids
Nigeria
11 månader användning av appen
Growave svarade 26 maj 2022

Dear team at Ruffntumblekids ❤,

Thank you for your detailed review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. You’ve left a smile on the faces of our whole team with your kind words❤️.

Thanks again, and have a great day✨!