Recensioner (2 136)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
3 maj 2016

At the moment I haven't open the website yet. But I have to tell you that customer service at SocialShopWave is top of the line, they are helping me with every single question I have.
I can't wait to have my site open and keep sharing my experiences with SocialShopWave.

Bucket Bracelets
USA
Mer än 2 år användning av appen
25 maj 2022

Really great response rate, Alex was really efficient and managed to help me solve all my queries. Thank you so much, made my job a lot easier.

Glowfully
Singapore
Ungefär en månad användning av appen
Growave svarade 25 maj 2022

Dear Glowfully Team!😇

How nice to hear such beautiful, warm, and most importantly honest and sincere words from you! We are very happy to meet your expectations.😊

If there's anything else we can do to help, just let us know. We're for you anytime.💕

All the best,
Growave Team🤞

30 juni 2023

So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!

SIEMSISU
USA
30 dagar användning av appen
Growave svarade 30 juni 2023

Dear team at SIEMSISU,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!🥰

We do our best to make the experience with Growave easy, and our customer support and developers teams are always ready to support you with any requests that might arise. We hope for a long and productive collaboration. 😇

You're amazing either way! ⭐
In the meantime, please don't hesitate to reach out to me with any questions you might have!

Anna,
Growave Support team.💙

Redigerat 11 september 2015

I really do like this app, and it was beneficial for my business for the time I had it. However, after being a customer for seven long months without any sort of payment and they try to do the whole "bait and switch" tactic to force me into a $60/month contract, I find that a little sketchy and disheartening. It would be much better if they grandfathered a plan or made the payments more affordable. They basically make you pay MORE if your site gets more visitors, and it has nothing to do with the app itself!

Route One Apparel
USA
Mer än 2 år användning av appen
Growave svarade 28 mars 2019

Hello, Route One Apparel team,

We sincerely apologize for the inconvenience caused. We acknowledge that we fell short in delivering the service you deserve, and we deeply regret letting you down during this challenging time.

It's important to highlight that our pricing structure underwent a significant overhaul in 2015. Since we updated our pricing in response to market changes, following extensive analysis, we've also introduced a free plan for testing purposes for our new customers. Rest assured, there are no extra charges for visits, existing members, app setup, wishlists, reviews, or emails sent through our app.

If you have any questions about the new pricing, we are more than willing to schedule a call to address them. Feel free to reach out to us through email at support@growave.io.

Once again, we apologize for any inconvenience and appreciate your understanding.

Best regards,
Begaiym, Reputation Manager

8 september 2020

This app is one of the best helpful apps on Shopify. The customer service is really professional and follow up and support most what customers want. Absolutely, recommended AAA++

TAM WARE
USA
Mer än 2 år användning av appen
Growave svarade 9 september 2020

Thank you for kind words, TAM WARE💕
Our team appreciates such high praises. We will continue to make everything possible and impossible to enhance shopping experience and bring value to your store.

We appreciate placing confidence in us and recommending to the community!

27 november 2018

The Best app on shopify! I'm still new and creating my store and been through so many apps searching for the right one.Well the search is over!! Does every thing i need and more.

Shop Envyme
USA
Mer än 2 år användning av appen
31 mars 2017

Best service, super fast
and affordable options & services

Really Thanks
Keep it up

Angeloqtr
Qatar
Mer än 2 år användning av appen
Redigerat 19 december 2021

The app is great, and the support is even better. Since we installed the app up until now (roughly 2 to 3 months) the support has been excellent. They help us out with custom requests and answer all of our questions rather quickly. The app functions great as well. There are some things, such as loading speed which could be improved, but other than that it works great. I can definitely recommend people who are looking to include functions that this app offers with Growave. We mainly got it for the points system, but started using the profile pages, wishlist and review function as well.

けいとや
Japan
Mer än 2 år användning av appen
Growave svarade 20 december 2021

Hi, team at けいとや🌞🌞🌞

Hope you guys are doing great😊

First of all, thank you for such an amazing review. And secondly, we are so happy that you find Growave very efficient and enjoyed your experience with our support team✨

We are over the moon that we have exceeded your expectations and made you feel happy so you started using most of our features🤞

Thanks for your trust, we are thankful for amazing customers like you. We look forward to working with your team again. 🌞❤️

17 april 2018

Excellent customer support! So far, this app is suiting our needs for customer product reviews. Would recommend.

Hogy Lure Company Online Shop
USA
Mer än 2 år användning av appen
14 maj 2021

The App is great and easy to set up. The Growave team is super professional and always ready to support us.

Valsport Running
Italien
Mer än 2 år användning av appen
Growave svarade 17 maj 2021

Ciao, the Valsport Running team, 🤾‍♂️ 🤾‍♀️

We truly appreciate that you found the time and left us this sweet review. 💓

We take this as our responsibility to help you test our features to the fullest and feel the most comfortable with our app. And let us mention that it's so easy to support a cool client like you!

Here's to our further partnership! 🏔