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Apart from having a really nice variety of products, they have the greatest support. Minor issus are dealth with in a professional way. I had already the best Experience with Tattoo and Tina, And the last issu was solved with a smile by the great Alex! What a team! What a great App!
Olá myWELLnest,como você está? 😄
We put our customers' satisfaction as a priority and always try to offer excellent support. We are so glad that you are happy with our app and find the integration simple and easy. Tina, Alex, and Tattu are super happy and glad that they were helpful to you 🌸.
Thank you for trusting us! We will look forward to continuing to work with you and provide you with great service 💞.
The best social marketing app in shopify. Easy to use, Great support, and Keep getting better! You must have it
I downloaded this app and I'm happy to use it. The team was very helpful in supporting me by solving my technical queries. I strongly recommend this apps.
The support was amazing!!! Tattu was extremely helpful and understanding when having to install the app on 3 theme versions :) plus customized it the way we needed it to look! Fantastic experience so far- support is great!
Love the app! It functions perfectly like described. Support is amazing as well! Helped us out big time!
easy to install, looks great on the website and also super helpful customer service, the communicated with me and it felt personal. Kudoz!
Had one of the worst experiences with this app. Couldn't even begin to describe the months of back and forth while we helped them solved coding issue, fix crucial bugs and glitches. There is WAY too many codes that Growave implements on your site, 30+. This causes website to be slow and the user experience to be horrible. We upgraded our theme and deleted all the Growave codes because we were going to delete the App. Somehow we noticed that there was Growave code in the new theme! How it got there is highly suspicious. We deleted that App immediately after that. Over all this app is very novice in terms of functionality.
Dear team at East Meets West USA,
I’m sorry to hear about your experience with our app didn’t meet the level of service we strive for. We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🥺.
Regarding your feedback, I would like to kindly let you know that our app affects the speed of the website loading but not significantly since all the scripts in it are minimized as much as possible and the files are loaded asynchronously. We always try to improve our app and speed is one of our top priorities today.
As for the files, I'd like to kindly let you know that we only add the codes that help our features to work and function correctly on your website. Moreover, we only add them to the theme requested by the customers since we don't want to cause any errors and inconvenience from our end.
Thank you again for taking the time to give us this feedback, I hope there’s another chance where you can try Growave again🙌🏻!
Excellent job and great customer service and support. Had a couple issues with my site they fixed them immediately.
Great customer Service for this app!! The support team answered my questions during anytime of the day and night! Great Team! Quick turnaround and I am happy with the coding as well!
After using different popular apps to manage reviews like Loox, Stamped.io and Yotpot. I was so frustrated with their high prices relatively to the low value and quality you get of their apps. Switching to Growave was the best thing I did, not only you get better value for a cheaper price but also many other feature I wasn't thinking of in addition to their great support and quick reply. They will help you with any issue in your store! HIGHLY RECOMMENDED!