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Really helpful team. Growave is quite complicated to set up, but it seems to be the best in the market and it offers a lot of value. I've just set mine up with the help of their team.
Hey Authentic House Team,
Thank you so much for your amazing 5-star review. We are absolutely thrilled to receive feedback about our app and the support we provide. Your trust means the world to us. Our Team is always here to provide exceptional service. 🤩
Please do not hesitate to reach out to us at any time if there is anything we can do for you. 🙏🏻
Adil-Ai,
Growave Support Team✨!
Hands down the best support I've received online. Not just compared to other Shopify app developers, compared to all the companies I've done business with online. They respond to the specific question asked rather than shooting out some canned response that doesn't really answer your question.
The app itself does so many things. I never would have gotten them all integrated into my site without the help of SocialShopWave's support team.
Over the past 3 weeks, my team has been actively involved in the launch of a loyalty program.
Thanks to the Growave team for always responding quickly and trying to help with any task that came up along the way.
Thank you
Dear Anywell team,
Thank you for taking the time to share your positive experience with the Growave app 🥰. We are thrilled to hear that our team was able to provide you with the support and assistance you needed throughout the process.
At Growave, we pride ourselves on our commitment to customer satisfaction, and we are delighted to have met your expectations 🤗.
Smooth communication and great support ! An all-in-one app for useful features for an e-shop. I personally recommend. Looking forward for the further Growave development.
Hey Your J-beauty team,
Thank you very much for your kind words 😍.
We truly appreciate you as our customer, thank you for using our app and leaving such a positive review ✨.
We take every feedback into account because our customers are the number one priority to all of our staff 🙌.
We are glad to be helpful to you and we are always happy to help you 😊.
Once again we are grateful for clients like you and hope you stick with us for years to come 🤗!
Sehr guter Kundensupport! Antwortet sehr schnell! Die Funktionen der App kann ich nur empfehlen. Ich bin sehr zufrieden. Preis Leistung super!
Dear Watch Bandery Team!
Thank you so much for your review 😊.
We are always happy to assist you to build your business. It really thrills us to know that we could help you to achieve your goals.
Please, do not hesitate to reach us anytime ✨.
We've had Growave running for a while now but only just got around to really deepdiving into it and marketing to our customers. I had to prove all the functionality before I sent emails and got myself into a pickle.
So after playing with it I had a few questions on how it ran properly and the support person was very patient with my investigation and we were able to answer all the questions I had.
There's definitely some functionality which would make the platform better but you need to understand what each version you're paying for offers.
So far so good!
Hi, Tonight We Dine team,
Thank you a lot for the high rate of our team as well as our app, it is highly appreciated by us!🙏
We do our best to make the experience with Growave easy, and our customer support and developers team are always ready to support you with any requests that might arise.
We hope for a long and productive collaboration. 💖
Happy Growaving!⭐
Excellent customer service! The Growave Team gives 100% even if I'm currently just on a free plan. They basically made everything work for me. Couldn't have done it without them.
Update 28-09-2022: The "Inclusive tag" functionality within the Rewards program setting "ways to spend" does not work. When a user attempts to save tags "inclusive tags" in a custom discount option, the user receives a "Something with wrong" error message - and the settings do not save. This means you cannot separate ways to redeem rewards between program tiers like GOLD | SILVER | BRONZE - all customers will see all ways to redeem options regardless of their tier. This is a persistent bug that has been ongoing for over 3+ months now and is still unresolved. Whilst support is very accommodating and fast to respond to requests for updates on this bug it does not remove the fact that the bug is critical to the core functionality required to administer rewards tiers "ways to spend". I'm hoping for an expedited solution to this issue or else we will have to move to another platform because Growave does not work the way it is supposed to regarding the Rewards program functionality. I'm not sure how other merchants are not having issues with this bug. I'd love to know a workaround if one exists. Initial review 23-05-2022: Growave is a great solution to consolidate multiple apps into one cost basis. We have migrated from for other solutions into Growave which saves us operational time and reduces our costs. We have had a few minor support requests to help get us up and running and the Support team has been great - thank you Alex and Tina. We recommend to you Growave for your reviews, rewards and wishlist functions for your Shopify store.
Hi Ellus & Krue team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us. Thank you for choosing Growave. We’re here for you anytime 🤗.
Happy Growaving 💙
This app was exactly what I needed for my online store to have a community-like experience. I can't say this enough, but the customer service on top of that is absolutely outstanding! I would highly recommend this app.
So far so good - awesome quick, flexible and thorough support! Ready to try out some of the other offerings (started with Wishlist).
Thank you for making our day so special with such a wonderful review! Yay! We are excited to see our Wishlist on your store! :)
After reviewing your store, we believe that the next thing you should pay attention to is our Reviews which is a key component of strengthening stores' social proof. Moreover, it actually increases sales, builds your credibility, Improves SEO, drives traffic to a website, and can help you spread your brand.
If you're moving from another platform and already have any existing reviews, we'll take care of their transfer into Growave for you.
On top of it, we will definitely take into account the minimalist style of your store and make sure that our widgets are clean, austerity, and concise when integrating them. ;)
Ping us if you are interested, we are just a message away!