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SIX STARS ⭐⭐⭐⭐⭐⭐ One of the best apps ever, whishlist, loyalty, reviews, UGC, social logins and analytics, it even have tired points with many Engagement Based earning points and many redeem options ... we love this app so much ... the support is almost always live on the chat ... and if not they reply very quickly, they also do customize some features or errors on the spot, we use it on Shopify Plus and all our stores ... we wish they can connect and integrate Same loyalty points with 2 stores and connect the users since we don't need to install on every store individually
Cosmically cool! 🚀 Please allow us to express our earnest gratitude and appreciation to you team at The Fine Shop - Global,
Thanks a million for leaving us a "six-star" review 🤩😜. We are so humbled and grateful for your time and support. We admire your ability to distinguish the good and the best. We have put an immense amount of passion into each of our products, and we feel so thrilled to know that you love them as we do.
It’s a privilege to have had the chance to serve you, we have enjoyed every minute of fulfilling your queries and we are so excited about the opportunity to serve you for million days ahead. Thank you so much for making our day.
ThankyouThankyouThankyou!🙇♀️💞
Great customer service! Janat is very helpful and answered any questions I had in a timely manner.
Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our clients.
We’re glad to hear that you’ve been happy with our work and we look forward to continuing to deliver value and results in the future💖.
C'est l'une des meilleurs applications de shopify. Elle est très complète et le support est réactif pour répondre à toutes les questions. Vraiment au top et je recommande.
Greetings of the day team at Rebeccah Beauty,
Our heartfelt thanks to you for sharing such lovely feedback. Thank you very much for your invaluable five-🌟 review and appreciation.
It is a grant having a Customer such as yourself who encourages and make our job more meaningful and valuable.
We hope for fruitful cooperation in the upcoming year and wishing you a season of joy and endless success! 🥳🤗
We installed Growave to help us develop a loyalty program for our customers and so far the experience we have had with the app has met all the needs we have. The customer service team at Growave have been extremely helpful in tailoring the app to meet our specific needs, they are quick to reply and always go above and beyond to help us get the most from the app.
Hello BY JOHNNY. Team🌞
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your awesome review and we're happy to hear that your experience with us is great and that we met your expectations. It means the world to us🤗
Over the years, we have made it our core business objective to deliver superior services. Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations💖💖💖
We look forward to serving you again!
Regards,
Growave Team✨
Using this app has upgraded my store and I love it! The wishlist feature is my favorite and is a feature that any store should have! The support team was proved very kind and helpful. I contacted Alex a couple of times and he got right back at me and helped me with my queries successfully! Keep going and stay one of the best shopify apps!
Happy Monday to Gosh Copenhagen Team 🤩💄
Our team just had a chance to read your 5-star review and that's just WOW 🧨
Thank you very much for your kind words and for sharing your opinion with us. Yes, you are absolutely right! The wishlist is a feature that every shop should have!
We are very glad that our functions have upgraded your shop. May it flourish and grow your store further 🙏
Tattu has been unbelievably fantastic. Out of all the apps out there, I've experienced excellent customer service but she takes it to a whole new level.
She's extremely attentive, responsive, and will go the extra mile and beyond to make sure all your needs are met.
I was so impressed by the functionality of this app and her service that I have now installed this app on both my stores :)
This is a great, all-encompassing app! It's ease of use and simple click and go setup lets you get up and running in a snap. I did have a few small things I wanted adjusted, and they were taken care of in a VERY timely fashion! The customer service polite, appreciative, and efficient. I HIGHLY recommend this app and look forward to a long, prosperous relationship with Growave!
Dear team at Blue Mountain Beard And Body,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review🤗!
I’m glad to hear that you’re enjoying your experience with our app. We’re always looking for ways to improve, and it’s great to know that we are on the right track✨.
Thank you again for taking the time to share your feedback with us – it’s always appreciated💖.
I have ran into three major bugs so far. They still have at least one huge bug right now.
1. They had a bug that allowed somebody to share to Facebook over and over with no time delay and generate fraudulent gift cards out of thin air extremely quickly. Somebody ran up probably 750,000 points or so in one evening by doing this on loop. I spent an entire weekend trying to disable the fraudulent accounts and cards.
2. Woke up this morning four months later to see that people are still able to order products that they never paid for, with gift cards that were created out of thin air, that were disabled four months ago. This is a big deal, this was $75,000 created before I realized what was going on, four months later it's still not fixed.
3. There was also another bug that rewarded points for using points which is ridiculous, and it still didn't work right even after the support team pointed out which setting should be used and was updated. I sell high ticket items so for example if somebody bought $10,000 worth of items, they got a $1,000 gift card, but then when they used that gift card, they were rewarded with another $100 gift card, then another $10 for using that one, which is absurd.
Tried to be understanding but if they're not going to take this seriously then everybody else needs to know about potentially huge issues with the app revolving around reward points and gift cards. Ones that you did not sign up for.
Dear team at Paducah Home Theater,
I want to personally express our deepest regret for the significant challenges and inconveniences you experienced while using our app, especially regarding the Rewards program. Your feedback is crucial, and I truly apologize for the oversights and the resultant issues they caused for your business. 🙏💙
Upon thorough review of the concerns you raised, we've taken extensive measures to address and rectify each of these bugs. The loopholes you highlighted in the Rewards program, particularly those concerning the fraudulent generation of gift cards and the accumulation of points, have been meticulously addressed. We've reworked the logic behind our application to prevent such anomalies in the future and ensure the utmost integrity of our platform.
Please rest assured that we are continuously learning from past challenges and making earnest efforts every day to enhance the reliability and efficiency of our app. We understand the gravity of the issues you faced, and our commitment to ensuring they don't reoccur is unwavering.
Thank you for choosing us and for sharing your feedback, which has been instrumental in driving significant improvements. 🤗
Warm regards,
Begaiym, Reputation Manager!
Amazing app, best customer service and support. BRAVO!!! Reached them a couple of times, and got an immediate response.
Hello there team at Hobby Sense,😻
Thank you very much for taking the time to share your review. It means the world to us since we make every effort to deliver the best product and effective support.
Such encouragement proves that there is a huge sense in all that we do. We deeply appreciate that you have chosen us and we will go beyond and above to meet all your expectations!🤍
Amazing support by Growave team (Nurila). She resolved our query on the go. Very knowledgeable. So far I am liking this app.
Hi, the team at Kashkiya! 💜
We’re really grateful and appreciate you taking the time to share your rating with us. 🙌
We’re glad that you enjoyed our service. It's our privilege to assist you guys. 🤗
Happy Growawing! 💥
Nurila,
Growave Support team.